GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,509 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the parts Monday lunchtime but they didn’t arrive until following Monday.”

Helpful Report

Posted 3 years ago

“Order was later than advertised. When chased up all I received was a generic mail saying we are busy. Products were eventually fitted without issue.”

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Posted 3 years ago

“Been waiting 2 weeks for parts,so customer service poor been ringing them but no answer”

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Posted 3 years ago

“Good on pricing but delivery is shocking”

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Posted 3 years ago

“Took a while to dispatch but apart from that a very good transaction!”

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Posted 3 years ago

“I was told my part will be on my door steps in three to four working days but it takes up to 8 to 9 working days when there's no one home to receive it i had to travel from Harrogate to Nottingham”

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Posted 3 years ago

“MAYBE A SIGN OF THE TIMES BUT DELIVERY NOT VERY GOOD.”

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Posted 3 years ago

“Ok but very slow delivery.”

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Posted 3 years ago

“Wanted click and collect ending up with posted delivery”

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Posted 3 years ago

“Although service and price great. I’ve had to unsubscribe and do this review after saying I don’t want any contact. What’s happened to GDPR?”

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Posted 3 years ago

“Ordering easy once i discovered an advert hiding the add to basket logo. However goods not as pictured. Clutch cover not multi toothed as in picture. Hopefully will be ok when fitted”

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Posted 3 years ago

“Hello, I ordered your cabin filter order number1001915195. They didn’t deliver it to me. May I ask why?”

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Posted 3 years ago

“Packaging of every item in the delivery was open. Stuck with poor quality tape. Thankfully everything there. Surprising as previously GSF have been excellent”

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Posted 3 years ago

“Ordered part against car reg Wrong part arrived £6 postage to return reordered correct part arrived on time Car now back up running Still not heard from them re original order part refund despite return delivery being signed for on receiving”

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Posted 3 years ago

“First time using the app and the delivery date was given but good were delivered the day after without any notification”

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Posted 3 years ago

“Unfortunately didn’t get all the bits I paid for … only sump plug washer missing … probably on floor of packing area but annoying .”

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Posted 3 years ago

“The part was good! Guy on the front desk! Needs some customer service training! Happy to chat for 10 minutes with people he knows and when it comes to you, there your part! Can I check it! Rolls his eyes, and walks off while I’m checking it, comes back, I paid, no thank you nothing!”

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Posted 3 years ago

“Found it easy to order parts online. Didn’t feel particularly welcomed as a customer on the trade counter. Staff appeared more interested in answering phones as than serving customers at the counter. When someone eventually served me I found them abrupt. I won’t be returning .”

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Posted 3 years ago

“good quick service but unfortunately this time the bushes did not fit my car”

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Posted 3 years ago

“You cannot see the brand name of the product you are buying when shopping online! You are given the choice of premium or standard only. I want to know if I am buying Bosch, Luke or Valeo to name a few rather than some unknown brand, to me at least.”

Helpful Report

Posted 3 years ago

GSFCarParts.com is rated 4.5 based on 55,509 reviews