GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,474 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,474 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“. You should not have to write a review, that is starting point”

Helpful Report

Posted 3 years ago

“Ordered discs and pads for my car but, when I went to fit then, they were totally different, wrong size discs and pads. Took the items back and had to pay more for the correct ones.”

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Posted 3 years ago

“After having ordered my parts didn’t arrive as scheduled. It took me several days to get through to customer services who eventually had to resend my order. Customer service was poor apart from Darren who sorted the problem out in the end.”

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Posted 3 years ago

“Wrong air filter supplied.”

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Posted 3 years ago

“The company and parts are fine but the store is short staffed. Just one person serving on a saturday afternoon is not enough.”

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Posted 3 years ago

“The signage at the property was unreadable so it took ages to identify the place driving round and round wasteing my petrol Not good!!”

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Posted 3 years ago

“It would be better if the parts were specific to the actual registration and not just make and model as some of the parts are not correct for my vehicle. Not enough info unlike talking to a person.”

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Posted 3 years ago

“Always a problem ordering online. Used to have a branch near me. Part ordered was the wrong size. If I had a local branch I could have saved about 3 days. Used to get a good deal and decent service. Postage was efficient and timely, just cannot guarantee the corect part.”

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Posted 3 years ago

“Pleased with service but if I had it delivered it would have been £30 cheaper not happy about that two different prices after I bought from you after i received your email later that day see on your list inns £65 I paid over£95”

Helpful Report

Posted 3 years ago

“Quick delivery. Only 2 of 3 items delivered due to being out of stock. I had to contact them for a refund which was paid after a couple of days. Purchased the out of stock item at my local store. Communication could have been better.”

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Posted 3 years ago

“The quality of the Walker exhaust purchased was very average.”

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Posted 3 years ago

“all okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall okall ok”

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Posted 3 years ago

“You are just good car part sellers. Not the best. Sometime You can not beat Euro Car parts prices.”

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Posted 3 years ago

“I usually have a very positive experience with GSF but this time one of the boxes had been opened and the wrong part substituted. Quickly and cheerfully corrected the next day, but it was inconvenient, so only 3 stars on this occasion.”

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Posted 3 years ago

“Decent motor factor not the cheapest on parts but competitive”

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Posted 3 years ago

“Often have what I want in stock. Stupid prices and various discounts very annoying, in common with Euro Car Parts. You are both annoying with your pricing policies.”

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Posted 3 years ago

“Service is normally very good, but on this occasion the order was damaged in transit”

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Posted 3 years ago

“Counter unmanned. Staff too busy chatting to each other to come and serve. Eventually, someone arose from their desk to come and serve out of the 4 staff who were present.”

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Posted 3 years ago

“Always giving me the wrong parts”

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Posted 3 years ago

“Ordered the parts Monday lunchtime but they didn’t arrive until following Monday.”

Helpful Report

Posted 3 years ago

GSFCarParts.com is rated 4.5 based on 55,474 reviews