GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,443 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was promised next day delivery and it came two days later”

Helpful Report

Posted 3 years ago

“Part I needed was in stock/good price and ready almost immediately. However when picking up the stupid covid restrictions were still in place...only one till and a queue out the door. Only one person serving. Not sure why the guy wandering around the warehosue/sat at the laptop couldn't have served as well”

Helpful Report

Posted 3 years ago

“Parts received were damaged, then no stock available to replace”

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Posted 3 years ago

“Despite checking the parts with the staff twice prior to purchase and told its all correct I was very disappointed to then be told by the mechanic that the parts were sold incorrectly l. I then had to go back to finally get the correct parts 3rd time lucky. It transpires that the incorrect details were inputted into the system by the staff.”

Helpful Report

Posted 3 years ago

“I've bought parts from GSF for many years and always find them good value. Unfortunately my experience last week was not great due to IT issues. I was visiting to pickup a click and collect item but wanted to buy a couple of other items too. The guy who served me did his best to try to help and after initially saying he couldn't serve me, he found a way of at least being able to charge me for the click and collect item, using the order number that had been emailed to me. What he couldn't do was invoice me for the other items I wanted, so I had to leave without them - rather frustrating!”

Helpful Report

Posted 3 years ago

“Staff is bit rude. Don't care about customer. Had to wait for sometime to see the staff . Rang the bill twice for attention but nothing. They only come to the counter when they like to.”

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Posted 3 years ago

“Good service, was disappointed to be given the wrong pads even after giving the registration of my car. Only found out after stripping out my brakes.”

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Posted 3 years ago

“Website wasn’t behaving so went to the store but had to use web again to get discount as they couldn’t do it at the counter. Apart from that good.”

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Posted 3 years ago

“After one hour and thirty minute my orders wasn’t ready for pick up”

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Posted 3 years ago

“When returning part the person who served me was rude and arragant”

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Posted 3 years ago

“Miserable staff”

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Posted 3 years ago

“Parts came easy just time it took t b deliverd .was put in shed as i askt”

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Posted 3 years ago

“Very slow employee, in 15 serve 1 costumer only”

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Posted 3 years ago

“I ordered a Turbo charger... reserved it but it wasn't in stock. Had to go 20 miles cross town to another GSF to pick one up”

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Posted 3 years ago

“Long wait”

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Posted 3 years ago

“I don’t get the same service level I use to when it was All parts, the website says closing at 6pm but 3 times now front door was closed around 5:15. During my last purchase I stood in the rain good 10 mins at the back door before someone even acknowledged that I am waiting to collect an item. This was at 5:15 pm.”

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Posted 3 years ago

“Good price but very long wait when part was ordered day before online for collection at counter.”

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Posted 3 years ago

“Bit too long await for delivery,pages can do it same day.”

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Posted 3 years ago

“Easy and quick to order but I had the wrong part sent by post. Took it back to the shop. They couldn't give me a refund but said I will receive one on a few days. Still waiting.”

Helpful Report

Posted 3 years ago

“went to pick up the part , could see the belt was too short , it was for a non air con model , the salesman was very helpful found the correct belt at 3 times the price , I have noticed this before with GSF on line prices are a lot cheaper than the shop . even to a trade customer .”

Helpful Report

Posted 3 years ago

GSFCarParts.com is rated 4.5 based on 56,443 reviews