GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,506 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts arrived quickly unfortunately they were not the correct ones.”

Helpful Report

Posted 3 years ago

“The wipers are really good, however it’s feels like one of the wipers I bought was a return item as looked like the box had been opened and one of the adapters had already been fitted”

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Posted 3 years ago

“Not all the parts ordered were handed over to the person collecting on my behalf, had to drive an additional 22 miles to go and fetch them.”

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Posted 3 years ago

“Part appears to be good and a good price. Delivery very poor didn't get next day delivery as paid for, address on parcel was not mine had to wait outside to catch DPD driver .”

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Posted 3 years ago

“I ordered brake discs and brake pads but only discs turned up, but i was sent out brake discs later, i phoned GSF about brake grease and asked them if it was suitable for caliper pins on caliper brackets and they said yes, went to the store and bought it but it clearly says on tube of grease keep clear of rubber parts which the caliper pin has a rubber gromit but can't use it?”

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Posted 3 years ago

“Sent wrong part .brake disc screws wrong size .an had to pay next day delivery .had to get from main dealer same day it was urgent had to have car finished that day .out of pocket now not good .if I’d called use u wouldn’t of got them to me that day .”

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Posted 3 years ago

“Great staff but website came up with incorrect wiper blade for model of car!”

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Posted 3 years ago

“Wrong part sent, had to rush out & 1hr round trip to get the right parts from a gsf store that is not connected to gsf online!”

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Posted 3 years ago

“waiting time is bit longer”

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Posted 3 years ago

“Had no listing of the right part for my car”

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Posted 3 years ago

“Not sure the guy that served me really wanted to work there. And the apart didn’t work.”

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Posted 3 years ago

“Click and collect ,sc not quite got what it means arrived to collect had to wait more than 20 minutes while my order was picked while waiting same as if just ordered at counter”

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Posted 3 years ago

“Usually good quality products, competitive prices and excellent service at parts counter. Just occasionally products showing on-line as in stock at my local branch are found to be out of stock when visiting local branch to collect a "click & collect" purchase. Branch staff are very helpful procuring out of stock goods however perhaps GSF on-line stock records need updating more frequently to reflect real time stock.”

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Posted 3 years ago

“Would have bin better if they had both the parts I ordered!! Which meant another trip later in the day !!”

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Posted 3 years ago

“Order processed and delivered quickly. However two of the items were incorrect and not compatible with the vehicle they were ordered for.”

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Posted 3 years ago

“Ordered a water pump to fit when I did cam belt it did not fit also the plugs I ordered did not fit A more accurate measure like a vin number needs to be added than just the basic reg. The trip for me to exchange parts is over a hour so more than just a inconvenience”

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Posted 3 years ago

“I have buy a part with my registration number, but that part didn't fit my car”

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Posted 3 years ago

“Always the right part but on this occasion website issues.. Needs an upgrade.”

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Posted 3 years ago

“Price increased after ordering part as promotion code no longer recognised once part arrived in store, which was disappointing. Price was still fair after using another code but annoying as priced job on original figure. All other aspects/store staff good.”

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Posted 3 years ago

“Checked item on line for the item i wanted and could see the prices, but there were two different parts so went branch for clarification before purchasing. The person i dealt with was very helpful but told me i would have to order on line to get the online price and would have to wait 30 minutes for this to be processed. Alternatively, i could order straight away though the branch but would have to pay £5 more for the same part. Why, this is crazy and not very customer friendly???”

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Posted 3 years ago

GSFCarParts.com is rated 4.5 based on 56,506 reviews