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GSFCarParts.com Reviews

4.5 Rating 59,855 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
10,578
 Metrics Info
4.5
Based on 59,855 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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A
Verified Buyer
“NOT Delivered to my house and delivery driver lied about my neighbour taking my delivery, even git thier name wrong.”
Helpful Report
Posted 3 weeks ago
A
Verified Buyer
“Ordered ring brake & tail light bulbs. Fair price and quick delivery.”
Helpful Report
Posted 3 weeks ago
M Stillwell
Verified Buyer
“I ordered a Hella EGR Valve for my Kia Sportage on Monday 9th Feb. Your website stated In Stock and order within 5 hours for next day free delivery. When I placed the order I had no other option than to pay a delivery charge of £3.99 which I found out later was for a special delivery. This was stated with a delivery of 2-4 days but was not absolutely clear what this meant as lower down there was still a banner saying next day delivery. I was desperate for the part so placed my order. However, on the Tuesday I had not heard or received anything so called your Customer Support only to be told the item had been ordered from the Manufacturer/Supplier and would be with me either Thurs/Fri and I would receive an update email. As, once again, I had not heard anything by Thurs afternoon I rang Customer Support again stressing again how desperate I was for this part that was on your website as In Stock and was told you would have to contact the Manfc/ Supplier for an update. I then received an email saying the item was on Back Order and would be available in 2-3 weeks. This was totally unacceptable so I requested the order be cancelled and a full refund given. Your website is still giving the inaccurate and confusing information, your Customer Support representatives were quite abrupt and could have been more helpful in ensuring I did not waste several days in trying to aquire this item that obviously was not In Stock. I have used GSF quite a bit over the years but normally do Click and Collect from your branches and have never had any problems. This is the first time I have tried a Home Delivery and definitely will not be doing it again.”
Helpful Report
Posted 3 weeks ago
A
Verified Buyer
“A quick and easy process to get the parts I needed and at a competitive price.”
Helpful Report
Posted 3 weeks ago
D Sutherland
Verified Buyer
“No hassles, replaced calipers with no problems”
Helpful Report
Posted 3 weeks ago
G Charles
Verified Buyer
“Nice friendly staff”
Helpful Report
Posted 3 weeks ago
M Jones
Verified Buyer
“excelent service”
Helpful Report
Posted 3 weeks ago
S Andrews
Verified Buyer
“Always great prices and fast delivery.”
Helpful Report
Posted 3 weeks ago
T Sully
Verified Buyer
“Josh very good I know him personally from college top notch guy thank you give that man a raise !!”
Helpful Report
Posted 3 weeks ago
B Edwards
Verified Buyer
“All good Thanks.”
Helpful Report
Posted 3 weeks ago
B Faqiri
Verified Buyer
“Bad sevies”
Helpful Report
Posted 3 weeks ago
A Grain
Verified Buyer
“Excellent service. Easy to order parts. Friendly helpfully staff.”
Helpful Report
Posted 3 weeks ago
J Howard
Verified Buyer
“Not my idea of next day delivery, place the order before 19:00 (or there about) and get it delivered next day, maybe the following day.”
Helpful Report
Posted 3 weeks ago
M Collins
Verified Buyer
“Excellent Service very professional staff”
Helpful Report
Posted 3 weeks ago
A
Verified Buyer
“great service”
Helpful Report
Posted 3 weeks ago
M Rashid
Verified Buyer
“Great price, Service and items were ready to collect very quickly. Would recommend.”
Helpful Report
Posted 3 weeks ago
L Calvert
Verified Buyer
“Easy web site friendly service in store”
Helpful Report
Posted 3 weeks ago
S SIMMONITE
Verified Buyer
“Brilliant service Battery came next day Great communication Definitely use again Thanks”
Helpful Report
Posted 3 weeks ago
J Gunner
Verified Buyer
“Always helpful and polite staff”
Helpful Report
Posted 3 weeks ago
L Stokoe
Verified Buyer
“Great price speedy delivery”
Helpful Report
Posted 3 weeks ago
GSFCarParts.com is rated 4.5 based on 59,855 reviews
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