GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,374 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,374 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The air filter and oil filter wasn't correct”

Helpful Report

Posted 3 years ago

“took over a week to deliver”

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Posted 3 years ago

“Have to wait in the reception for 20 min , and been told to come back later after 1h for my parts I ordered online ..”

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Posted 3 years ago

“Customer service was poor. The description of the product was not great.”

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Posted 3 years ago

“Incorrect part was suggested on website after ordering I had to return by post at my own cost despite having a branch that I could drop off at nearby. Website recommends incorrect part and I have to pay for the inconvenience. Will use another auto parts supplier where this is not an issue.”

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Posted 3 years ago

“Spoke to manager in birchgrove Cardiff,what a twat.”

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Posted 3 years ago

“Ordered a car battery now UPS can’t deliver for whatever reason 10 days after the order and money was taken. Only found this out when I spoke with GSF. Poor customer service I’m afraid to say and quite annoying as I’m jump starting my vehicle every two days. Been told no replacement will be issued, just hoping that my refund will be.”

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Posted 3 years ago

“Unfortunately, it was Cash only as Machine broken. Very Poor as had to go find a Cash machine . Last time used GSF arrived to collect via click and collect and some bits missing .”

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Posted 3 years ago

“Part I ordered did not fit when garage come to do repair . So he taken it all off and had to put it back together and now I have to wait to get done after bank holiday.”

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Posted 3 years ago

“Many parts unavailable and not as cheap as some online stores where you can buy quality spares at cheaper prices also noticed long waiting time for click and collect costomer I have only been there times at the Woodford branch and each time has been the same, very frustrating and disappointed with the poor service.”

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Posted 3 years ago

“The person on the main desk was miserable, unhelpful, discourteous and not even a thank you or goodbye. I will not buy any more products from this company.”

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Posted 3 years ago

“Only open until 2pm on a Saturday, I got to the Crewe branch at 1:45pm and they had already shut, wasted trip! Euro car parts are open till 4pm so went there instead.”

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Posted 3 years ago

“Poor customer service in store, good parts. None friendly or helpful staff member.”

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Posted 3 years ago

“Doors shut 5 minutes before closing time!”

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Posted 3 years ago

“Very unfriendly unhelpful don’t care staff at sloper road store specialy the person serving on the front”

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Posted 3 years ago

“Pricey even with there discounts”

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Posted 3 years ago

“Parcel delivery to my nabour although I was in never tried to knock my door or push entrance buzzer also got my nabour out of bed because she is I'll change your delivery firm very poor”

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Posted 3 years ago

“The website search using number plate information lead me to a part that did not fit my vehicle. Always check the part over the phone as the website sucked in my experience.”

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Posted 3 years ago

“Fake discounts”

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Posted 3 years ago

“Order 3 parts, 2 parts are wrong. Parts been ordered with reg.number and model of the car.”

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Posted 3 years ago

GSFCarParts.com is rated 4.5 based on 56,374 reviews