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GSFCarParts.com Reviews

4.5 Rating 56,278 Reviews
87 %
of reviewers recommend GSFCarParts.com
4.5
Based on 56,278 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Great people behind the desk. As Trade I use OmniEuro but parts rarely are available so I ALWAYS get it in branch at GSF.....
Helpful Report
Posted 5 years ago
The counter staff at my local store are always friendly and very helpful. Being served (as distinct from waiting to be served) can take a long time. This seems to be because click&collect parts are not picked in advance. They say that this is because so many people fail to collect their order. I suggest that this is because the website usually places the order twice, possibly I do press "reserve" a second time because it takes so long to acknowledge the first press. It is often difficult or impossible to find the part I want from the website yet the staff identify it very easily. Room for improvement there.
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Posted 5 years ago
Excellent service
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Posted 5 years ago
Pleased with the staff at branch but their address is misleading and why cant I put an order in and pick up immediately
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Posted 5 years ago
Website is very glitchy and a pain to use sometimes compared to their major competitor, but the prices are usually better so abit of patients pays off
Helpful Report
Posted 5 years ago
Great website prices! Much cheaper than in store. 1 hour click and collect service and free delivery for orders > £40 are also excellent. But website functionality is often sluggish and poor (confirmed by counter staff) resulting in multiple recording of orders and the concomitant emails, until cancelled a week later. Good but could do better with refinement
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Posted 5 years ago
Need a Battery, price ok and available when I needed it.
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Posted 5 years ago
Very pleased with the purchase, the whole process was quick and effortless. the only negative, the website could be quicker.
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Posted 5 years ago
Parts delivered to Scotland as promised. GSF Car parts best price.
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Posted 5 years ago
Used click and collect , very happy with service , only thing is I wanted to purchase new items and realise that it was dearer ordering from the store direct rather than online ! So I left store ordered online then went in store to collect and saved myself a few quid 👍
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Posted 5 years ago
I do use GSF a lot. However you need to be aware that they will give you incompatible parts at times.
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Posted 5 years ago
The young lady in your Heathrow branch was great and very helpful, but your pricing is misleading ie wipers at £72 original price with 60% of £28 wipers are never £72 so false advertising!! Same issue with various other products
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Posted 5 years ago
Quick an easy service. Dealt with query I had efficiently
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Posted 5 years ago
why would it cost so much more to buy from the store direct than it did online, although I picked it up from the store. Makes them look bad.
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Posted 5 years ago
Used gsf for the first time. Found the service to be A1.
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Posted 5 years ago
I can not fault the parts always of great quality. The website however is one of the worst sites I have ever used it's so slow and frustrating it should be left in the 90's
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Posted 5 years ago
Good service, no queues and friendly helpful staff
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Posted 5 years ago
Very helpful, good service
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Posted 5 years ago
Good price, a bit low on quality
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Posted 5 years ago
The website is easy and quick to navigate to find what the customer wants, and makes sure the customer gets the correct parts for their make of car. If the part is in stock, it is useful to be able to pick it up from the shop after 30 minutes.But once or twice the part has not been in stock. Good value for money, especially with the frequent offers
Helpful Report
Posted 5 years ago
GSFCarParts.com is rated 4.5 based on 56,278 reviews