GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,517 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,517 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When you put your reg in and give you the wrong size battery and they should put the right parts you need”

Helpful Report

Posted 3 years ago

“Ordered and paid for brembo and was given drive tec with no refund. Very disappointed won't use again”

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Posted 3 years ago

“Wasn’t very friendly.,one of the workers even burped out loud in front of me. Very professional NOT”

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Posted 3 years ago

“I ordered some wiper blades from the website by entering my car reg, I assumed all the parts that were that appeared on the list were all a compatible fit for my car. Received the parts and tried to fit them but they were the wrong fit, clearly this wasn't my fault as I cannot physically see them but had to pay £12 to return them which I'm very un happy about. I would like to know what is the purpose of entering my car registration when the parts I receive my or my not fit?”

Helpful Report

Posted 3 years ago

“I asked forBosch, you sent Valeo, I asked for a full set for my Merc c class estate. The one for the rear was for a VW Golf. Pretty poor reslly”

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Posted 3 years ago

“Sent the wrong part”

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Posted 3 years ago

“Sent wrong part, no compensation given, in fact I had to pay more”

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Posted 3 years ago

“Counter service is abysmal”

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Posted 3 years ago

“Only decent experience is applying the great discounts. Customer service instore is appalling, one of the worst. Very grumpy and unhelpful receptionists with a very long waiting time unwilling to do their job more seriously.”

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Posted 3 years ago

“to be told order was ready to be collected then parts not in stock when in store was a waste of time. Especially during rush hour. But hey!! Im not bitter these things happen.”

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Posted 3 years ago

“Wasn’t happy ordered online and picked up from the shop and when my fitter went to fit the pads they were the wrong set so had to pay him to come back the next day not so much as a sorry from your staff 😡😡”

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Posted 3 years ago

“Last 3 times I had wrong orders, not suitable. I had to return them.”

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Posted 3 years ago

“The part I purchased was different to what I needed! Your ad stated this was the correct replacement fuel pump and housing for my vehicle. Unfortunately the garage tried to adapt it to make it fit as it was scheduled in to be fixed!!! It’s now sat in the box smelling of diesel and about as much use as a chocolate teapot. I’ve wasted £164 on a product you stated was a direct replacement part and it wasn’t. Won’t be using you again!!!”

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Posted 3 years ago

“sent the wrong part”

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Posted 3 years ago

“Part arrived later after paying for next day delivery, and the part was of poor quality and needed modifying to fit”

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Posted 3 years ago

“Even though I had pre-ordered online, when I arrived in store the order was not ready and the guy had to collect the items whilst I was waiting. In my opinion I should have be turning up to store to find my order ready for payment and collection, a quick easy transaction. This was not the case! Added to this, 2 of the items I had ordered were not in stock despite my online order saying they were available in store. This then meant a refund was required - more time wasted! In total, I spent over 30 minutes stood waiting in store for items I had pre-ordered online a day earlier, and therefore should have been waiting for me! Not a great customer experience to be honest. However, on a positive note, the items were extremely well priced and I would shop with GSF again for that reason.”

Helpful Report

Posted 3 years ago

“The parts weren’t available in Woodford so i went to Tottenham Was sold the wrong parts I came back to the woodford branch and they gave the correct parts without amending the bill but on reflection, it would’ve been more cost effective to get a complete refund and purchase the correct parts but now i cant be bothered to make a fourth journey. Both sales assistants in either bbranch were exceptional in their demeanour, professionalism and delivery but somehow i came out worse off financially”

Helpful Report

Posted 3 years ago

“incorrect pricing for inlet gasket: 8 pieces required, GSF price average for 8 pieces but delivered just one then customer support claimed item is sold in units of 1. This item is an 8 piece inlet gasket. I need to return part for a refund== unwarranted admin. £9.40 for 1/8 of the unit is 10x average competitor pricing. I have therefore decided to delete GSF from my potential supplier list.”

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Posted 3 years ago

“Ordered cv joints but wrong parts sent! Your catalogue doesn't match correct parts to reg plate. Will not be using GSF again”

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Posted 3 years ago

“Paid for express delivery at 2pm wednesday before cut off, parcel wasn't delivered until friday, on friday it was delivered later than the allocated slot which meant i missed it and didnt actually receive it until the following monday. parcelforce at fault really but still not very impressed with the service.”

Helpful Report

Posted 3 years ago

GSFCarParts.com is rated 4.5 based on 55,517 reviews