GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,377 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No anti-covid measures, no face coverings.”

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Posted 3 years ago

“They open late”

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Posted 3 years ago

“Disappointed as can’t return products in store, ordered break pads the weight of them alone would cost a small fortune to return 😞. Tried contacting customer service phone lines a joke! No answer 15 calls made so far!”

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Posted 3 years ago

“Dodgy parts. Shoddy service.”

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Posted 3 years ago

“I’ve got told all the parts are there it will be Delivery within 3 to 4 working days. The confirmation email said within 2-3 working days. It actually turned up a week after it should have a cost me mot test fee as didnt have the parts when they said they would be here. Won’t be ordering here again is much rather pay more and have a company who will actually dispatch when they say they will. I was unable to speak to somebody at the office local branch is put me through to a number which didn’t exist and told me I’ll have to sit in the queue keep ringing back. After spending five days chasing and ringing up this phone number I was emailed to say it was being dispatched. I certainly won’t be ordering with you again”

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Posted 3 years ago

“Part supplied didn't match photo on website but nevertheless assured by staff it was the right part. It wasn't.”

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Posted 3 years ago

“Replied really fast to my questions however it cost me over £15 to return a item!”

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Posted 3 years ago

“Did a click and collect order online, and was told order ready to collect, drove across town and goods not instock !”

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Posted 3 years ago

“Because they are missing many parts they say they have but don’t”

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Posted 3 years ago

“After reserving online part not in stock when arrived at store. Friendly customer service had to purchase an alternative higher price part.”

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Posted 3 years ago

“I've always had confidence in GSF, however, i recently took advantage of the 60 % sale and click & collect on two oil filters for my 2016 suzuki swift. I arranged for my son to pick them up for me, he was handed two oil filters WITHOUT ANY PACKAGING, NO FILM OVER THE FACES OF THE FILTERS, NOT EVEN A BAG. Needless to say i returned the filters and got my money back. Not good enough GSF !”

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Posted 3 years ago

“Ordered the items easily. That bit good Bad bit was the 2 or 3 daily emails about other offers. I don't want a clutch, all I wanted was an air filter.”

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Posted 3 years ago

“Took far to long to be delivered”

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Posted 3 years ago

“Brake quality is not the best .. i wouldn't recommend this make again”

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Posted 3 years ago

“Wanted to buy tools to change the brake pads, you had the tools in stock but the guy on the phone did not have a clue, he said the GSF don’t sell tools, so had to buy online from another company”

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Posted 3 years ago

“Very good service but part came out faulty putting me through a lot of inconvenience and having to refit removed old part to keep car on the road Job incomplete not happy faulty front disc pad not yet been to the company”

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Posted 3 years ago

“Purchase that looked like an ex return. Took it back for a refund that took ages at the counter. 4 days ago refund amount still not in my account”

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Posted 3 years ago

“Overall my experience was okay but wouldn’t use again as I typed in my reg assuming it would give me exact parts I need but there’s differnt ones still and ended up with wrong one will stick to euro car parts for future”

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Posted 3 years ago

“poor quality parts”

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Posted 3 years ago

“item was very bad quality thread not done properly had to be redone bolt hole did not line up with thread hole had to remove quite a bit of the casing to be able to do bolt up”

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Posted 3 years ago

GSFCarParts.com is rated 4.5 based on 56,377 reviews