GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,516 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the items easily. That bit good Bad bit was the 2 or 3 daily emails about other offers. I don't want a clutch, all I wanted was an air filter.”

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Posted 3 years ago

“Took far to long to be delivered”

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Posted 3 years ago

“Brake quality is not the best .. i wouldn't recommend this make again”

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Posted 3 years ago

“Wanted to buy tools to change the brake pads, you had the tools in stock but the guy on the phone did not have a clue, he said the GSF don’t sell tools, so had to buy online from another company”

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Posted 3 years ago

“Very good service but part came out faulty putting me through a lot of inconvenience and having to refit removed old part to keep car on the road Job incomplete not happy faulty front disc pad not yet been to the company”

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Posted 3 years ago

“Purchase that looked like an ex return. Took it back for a refund that took ages at the counter. 4 days ago refund amount still not in my account”

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Posted 3 years ago

“Overall my experience was okay but wouldn’t use again as I typed in my reg assuming it would give me exact parts I need but there’s differnt ones still and ended up with wrong one will stick to euro car parts for future”

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Posted 3 years ago

“poor quality parts”

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Posted 3 years ago

“item was very bad quality thread not done properly had to be redone bolt hole did not line up with thread hole had to remove quite a bit of the casing to be able to do bolt up”

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Posted 3 years ago

“ordered part on tuesday 2-3 days delivery . actually turned up on saturday .missed my MOT appointment not happy”

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Posted 3 years ago

“The air filter ordered was supposed to have been dispatched a week ago but has not yet arrived”

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Posted 3 years ago

“Send me wronge parts my car is still in garage”

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Posted 3 years ago

“Service was good apart from online shop Put my reg in and looked for a petrol filter got the part which was stated for my car but my car does not have that part so I’m left with a £26 petrol filter that I can’t use”

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Posted 3 years ago

“Wrong part came even after submitting registration number”

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Posted 3 years ago

“When the man finally took his eyes away from his mobile phone and got up too serve me, he didn't seem that he wanted too be there, he took my reference went away and came back with the service parts. I pointed out that one of the items he picked was the wrong one. Again he seemed not bothered and a little confused he finally came back with correct item.”

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Posted 3 years ago

“Generally GSF have been excellent with good prices and efficient sales. Unfortunately, you've spoiled it by putting pop ups on my computer that appear now and then. Shame, as otherwise you'd have got five stars.”

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Posted 3 years ago

“Order dealt with promptly however I never received the goods as they were damaged in transit and returned to sender. Got an email to say that I would be refunded once they had received the returned goods and that if I still wanted them I should re-order. Would have expected to be told they would re-send unless I didn't want the goods rather than have to re-order (and pay again) also why do I have to wait until the goods have been returned before being refunded as they didn't even get close to being delivered.”

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Posted 3 years ago

“Poor delivery service as my battery was placed upside down in my wheely bin and a few days later than expected”

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Posted 3 years ago

“A company that will charge you twice as much if you phone or go in store for it instead of ordering online and collecting in the same store doesn’t feel honest”

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Posted 3 years ago

“We’ll impressed with a quick delivery - parcel delivered within 24 hours. Unfortunately when we attempted to fit it (a gas strut for a rear hatch) we found it was the wrong part and wouldn’t fit. Clip on bottom of strut was missing. Excellent service from the team re. returns procedure, although I wasn’t able to return it to the local GSF branch as it was a Parts Alliance outlet. This needs sorting.”

Helpful Report

Posted 3 years ago

GSFCarParts.com is rated 4.5 based on 55,516 reviews