GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,516 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I arrived, door was locked and it was raining. Took a few mins for a guy to appear. Took another 5 mins to be let in as my order that I was told was ready wasn't. Very slow in general wasn't impressed.”

Helpful Report

Posted 4 years ago

“OK parts but they substituted brands because they weren't in stock, I'm sure they gave me cheaper parts at the price of the more expensive ones. I'll use euro car parts from now on”

Helpful Report

Posted 4 years ago

“My parcel arrived within the 3-5 working days, which was good but when I picked up the parcel it felt light. I opened it and found an invoice and that was it. Got in contact with gsfcarparts and they wanted photo proof. So sent that and they offered me a refund or replacement. I asked for a replacement which they said they'd do.”

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Posted 4 years ago

“Parts did not fit my car even though it came up for products under my car reg number”

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Posted 4 years ago

“Ordered Motorcycle battery I found home delivery with this company a bit long winded so if you want it yesterday I suggest click & collect next day, did call local GSF shop to no avail, they have no connection with home delivery, All numbers I called didn't get any positive answers as to when it would arrive. eventually arrived a week later then another day to charge. For the sake of a couple more pounds I could have purchased locally and had it in 30 minutes. It's a no brainer. This company need a tracking system and more communication with the buyer.”

Helpful Report

Posted 4 years ago

“Parts came quick but wrong Brake pads . First time for me Changing brake pads on this car . Put the Reg in computer . But bottled it at last minute , no brake fluid also . so I took it to the garage, good job I did because it was the wrong part and it would’ve taken me ages to figure out probably. how to get a refund is the next question..”

Helpful Report

Posted 4 years ago

“Esay to order online, when I asked the staff (man) if he chould check if it's the right one for my car, he said you ordered it so he dont know, this was not helpful at tall so I will not be using them again, also if asked I will be telling people that I was not happy with the service. One man let you down.”

Helpful Report

Posted 4 years ago

“Could not fault the use of the website and identifying parts required. Easy payments system and would use again. How ever very disappointed when carrying out the job 4 parts was missing and replaced with a random oil filter. With GSF near by had to buy the missing parts again.”

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Posted 5 years ago

“The gentleman who served me was incredibly rude and standoffish to me and the person he served before me”

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Posted 5 years ago

“Delivery was good however picking incorrect wrong part sent twice refund was quick”

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Posted 5 years ago

“I gave the cars details and made an order of air filter, cabin filter, fuel filter , and oil filter , the air filter was the wrong one and when i rang up i was told it was my fault as there are 3 types for my car , sorry dont believe that , so i told the person on the phone i will put the filter in the bin and i will never use this company again , not happy frank”

Helpful Report

Posted 5 years ago

“Parts (2 Drive Shafts) took the full 4 days to arrive. They arrived in a box that had been previously opened most likely returned stock. Both shafts looked ok but one had the 32mm nut missing, As they have not been fitted yet (waiting for the garage to fit) I do not know if they are the correct ones or not or if they are the ones listed on the packaging. Will update when fitted.”

Helpful Report

Posted 5 years ago

“I have no problem with GSF car parts. However, the Bendix front brake discs I purchased from them had smaller diameter holes for the wheel bolts such that the wheels could not be fitted. The new discs had to be removed and the holes made bigger (as per the original discs). This was an unnecessary pain! Perhaps GSF should review supplying Bendix parts?”

Helpful Report

Posted 5 years ago

“Last two visits resulted in wrong parts ! Lost time and they could not deliver”

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Posted 5 years ago

“Great service and products, but the part I ordered (which I was advised would fit my car) was not the correct part. I ordered a timing belt for a z19dth engine, and revived a 6tooth belt instead of a 12”

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Posted 5 years ago

“Correct part but delivery was to the wrong address.”

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Posted 5 years ago

“Good service from all staff 👍 thank you”

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Posted 5 years ago

“Returned an item but stillno refund nearly 2 weeks later”

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Posted 5 years ago

“The packaging was damaged in transit, most parts turned up but was missing wiper blade fixing parts so had to reuse the old ones”

Helpful Report

Posted 5 years ago

“Please stop using parcel force, they're rubbish. They only make one delivery attempt and then dump it at a local post office which for me happened to be in town with no parking so I had to carry the heavy boxes with a bad back.”

Helpful Report

Posted 5 years ago

GSFCarParts.com is rated 4.5 based on 56,516 reviews