GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,516 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 5 bolts for car wheels. Took seven days to arrive which is silly really Parts were ok quality though”

Helpful Report

Posted 4 years ago

“Bought pads and disc and sent disc wrong. Have run around when garage removed disc and realised it is wrong one.”

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Posted 4 years ago

“Cannot understand why when I enter as the last person leaves I have to wait over 3-4 minutes for a assistant to appear. Both times I have been in this week it is the same wait . Cv6 branch”

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Posted 4 years ago

“Was disappointed when i was handed wrong item number. Then told correct one not in stock. They did arrange for right part to be delivered to shop same day. Staff were pleasant and helpful.”

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Posted 4 years ago

“Price ok. Service at branch slow”

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Posted 4 years ago

“unfortunately the filter did not fit was to long only by an 1/8 -1/4 of an inch co the top would not clip down so i had to trim the plastic down to achieve a fit and seal (as 40 years a mechanic on racing motorcycles was no big deal) but a bit annoying as if you copy a part its just as easy to get right sizes as get wrong and waste material, please be aware these dont fit and let your supplier manufacture know to rectify, but your service was 1st class sorry only 3 stars on product however 5 stars on service”

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Posted 4 years ago

“Attempted to c&c a part showing in stock. Twice supplied a different/wrong part. Had to look elsewhere. Stock issue not staff.”

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Posted 4 years ago

“Only 3 stars as when I got home with all the service items purchased a seal was missing from the fuel filter. This resulted in a return trip to the store for a replacement, a journey of 35 miles taking another 80 minutes out of my day.”

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Posted 4 years ago

“The part I looked for was not available or is not kept in stock.”

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Posted 4 years ago

“Items came very quickly but now i dont need them, the returns policy is a hassle as i will have to pay return postage ehich wont be cheap. My fault for not checking this prior to ordering. Best to click qnd collect and NOT get home delivery incase you require a return”

Helpful Report

Posted 4 years ago

“ordered a battery click and collect. only the click worked ...the battery wasnt in stock”

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Posted 4 years ago

“Due to problems with your computerised system it has made puschasing difficult due to paying by card and getting back refunds otherwise all is good”

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Posted 4 years ago

“Ordering process was relatively good. The unavailability of many components was very frustrating! The most criticism must go to the total lack of communication via telephone or on line chat.. I needed to confirm part numbers and a technical issue which was not possible. The recorded telephone message was blatantly blunt and inconsiderate. The on-line chat was not working, with nothing to indicate that. TOTALLY UNHELPFUL. We all appreciate in these difficult times it is necessary to restrict certain elements, however this is ridiculous. That is unless Covid-19 can be infectious down a telephone line. You need to review and improve this area. Are the following questions satirical?”

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Posted 4 years ago

“All good apart from oil filter was wrong went to swap it and it cost me extra £9.00 so price went up which I worked out was higher than other motorfactors”

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Posted 4 years ago

“when coming to fit ball joints found one box opened and bolts and plastic shim missing had to reuse old parts.”

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Posted 4 years ago

“Slow website, not as cheap as it was before”

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Posted 4 years ago

“Sorry to report but the rear brake discs for our freelander 2 do not fit. We were visiting Bristol and were advised to use GSF we live 130 miles away in Aberystwyth so returning them was not an option. The inside diameter of the back plate land is 5mm larger than the original ones as such they bind with the back plate solid and do not rotate. Service from GSF was very good, finding the shop was ok web site using our registration number worked, Bendix is an old and trusted name as a retired motor mechanic all my working life I have used Bendix many times in the past. Overall quality is very good.”

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Posted 4 years ago

“Can be a nightmare with e-mail address when completing order”

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Posted 4 years ago

“Clio 1.5dci. Wrong spring, sent and wrong wheel bearing. Need to change them. Reg number entered and correct vehicle showed, so don’t know where they got the part numbers from.”

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Posted 4 years ago

“Prompt service and delivery of the wrong part. :-(”

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Posted 4 years ago

GSFCarParts.com is rated 4.5 based on 56,516 reviews