GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,519 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,519 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed on two counts, firstly the pad locating springs shown on the listing photo were not included in the brake pad kit. Secondly the caliper locating bolts supplied were the wrong thread pitch, luckily I realised before any damage was caused. Leamington branch service very good”

Helpful Report

Posted 5 years ago

“They sent me the wrong part, then tried to put the blame on me but, got my money back in the end. Might use again?”

Helpful Report

Posted 5 years ago

“The que at the location was short, but the wait time was extremely long. There are only two people serving so took that much longer, The desk needs to be broken up into 4 separate cubicles with peepers glass so more people could get served , And the the entrance and exit should have separate side , like a clear glass in the middle , for people to enter or exit , that way become more stream line”

Helpful Report

Posted 5 years ago

“Excellent products as usual but delivery is really slow so be warned, took over a week with no tracking.”

Helpful Report

Posted 5 years ago

“Checked parts was available at there Swindon branch which it was - thinking that they would deliver from there as they have vans which deliver to local garages -ie some time that day ? But the parts was posted to me having to wait 3 days for the parts -had I have known would have used click and collect instead”

Helpful Report

Posted 5 years ago

“Hi there it was very straight forward to order and would use again if needed and will recommend thanks great. I've not yet used at the moment I had to pick up thanks.”

Helpful Report

Posted 5 years ago

“Valeo wiper for vito mercedes 2017. Wiper blades is good fitment push button is not good as original or blades. Way too expensive for what it is.”

Helpful Report

Posted 5 years ago

“Wrong part delivered. Immediately returned by Hermes. Courier indicates item has been received by your good selves. As of 27/06/20 no info re refund.”

Helpful Report

Posted 5 years ago

“I googled "Vauxhall Zafira Battery" and an ad for one of their batteries came up. I clicked it and purchased it assuming that only the relevant battery would be advertised on google. 2 months of using this battery, it stops working, turns out, its the wrong battery. I ask for a refund and they deny that. I am forced to purchase another battery so I'm not happy with how they dealt with my situation. I think they should be responsible for what comes up on their google ads. If you end up purchasing an incorrect item, dont expect a refund.”

Helpful Report

Posted 5 years ago

“Ordered some oil for home delivery - price and oil was fine but slow delivery.”

Helpful Report

Posted 5 years ago

“Parts there on time but staff seem that asking just to check I'd ordered the right parts was unnecessary!”

Helpful Report

Posted 5 years ago

“Took 3 days just for item to be dispatched. When the belt arrived it had been packed and folded so it wasn't in shape. Took ages to try and mold it onto the car. Better off click and collecting with this firm.”

Helpful Report

Posted 5 years ago

“Good quality part at a reasonable price Delivered in 7 day not the 4 days advertised”

Helpful Report

Posted 5 years ago

“Usually have ok experience with GSF, but not this time. Ordered a cabin filter and engine air filter and collected at Leamington. First of all the cabin filter was broken so I went straight back in to swap it. Secondly when came to fit the engine air filter I found it was not the brand I ordered and was the wrong shape. So I returned to the store and got a refund. On both occasions I was served by the same person and found him completely disinterested, unengaged, and borderline rude. He did not ask for a reason for return or try and offer the correct part. Total contrast to Euro car parts where I then went to get the correct air filter.”

Helpful Report

Posted 5 years ago

“I ordered a car battery. Even though I put in the registration of my car I still received the wrong battery. Apparently, as the car is a ‘start/stop car the battery was different. The website didn’t give you the option to state this. Quick delivery and free return but feel it was all a bit of a waste of time. Perhaps the website could be updated to stop this happening to someone else.”

Helpful Report

Posted 5 years ago

“Ordered brake pads entered reg number. But there are 2 types of back pads, which I didn't know. It would have been better for you to ask which ones I needed. Apart from that the service was good”

Helpful Report

Posted 5 years ago

“Service was brilliant in store, but your website is not very good. The part i required was a front oil seal for my Fiat Doblo, your website said the part i ordered fitted, but it is incorrect, I know this could be down to what your suppliers say, but it is wrong.”

Helpful Report

Posted 5 years ago

“they sold me a dirty air filter”

Helpful Report

Posted 5 years ago

“Price was great but shopkeeper in Leamington Spa refused to accept cash because he didn't want to go to the bank and make a deposit.”

Helpful Report

Posted 5 years ago

“Disappointed that delivery took so long(10 days) but a quick phone call sorted the problem and it turned out to be at the fault of The currier. but it would have saved time on my end if a tracking number had been supplied. But unfortunately because of the delay i had to arrange my parts from an alternative supplier. Now need to sort out what to do with the parts i dont need.”

Helpful Report

Posted 5 years ago

GSFCarParts.com is rated 4.5 based on 56,519 reviews