GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,517 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,517 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok service - lacked tracking information which always helps. Packing wasn’t the best - two heavy brake discs chucked into a singled walled box which zero packaging. Surprised it made the journey. Slight chip on one disc.”

Helpful Report

Posted 4 years ago

“Wrong filter in box .must be a prolem with supplier as two different part numbers but filters the same one should be with out water sensor .but had sensor hole”

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Posted 4 years ago

“Great item great price just no delivery information. Item just turned up randomly”

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Posted 4 years ago

“Great web page, very easy to find parts. Only problem was the member of staff who contacted me to say my order was ready said just that, then put the phone straight down on me. “Very rude””

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Posted 4 years ago

“Ordered a pump for my car. It arrived in about 4 days but sadly was damaged. I called to get his replaced and it was resent to me and arrived in 2 days. Overall service good and item arrived on time and so I’d use again for sure.”

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Posted 4 years ago

“Product and price good, website needs work it’s clunky....finally they did manage to ship it to the wrong business address.”

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Posted 4 years ago

“I order from gsf to service my car every time and every time they’ve been good apart from this one, the oil leaked out of Its carton and packaging and potentially damaged my patio and front room flooring”

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Posted 4 years ago

“Always pick out the wrong parts”

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Posted 4 years ago

“Ordered 5 bolts for car wheels. Took seven days to arrive which is silly really Parts were ok quality though”

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Posted 4 years ago

“Bought pads and disc and sent disc wrong. Have run around when garage removed disc and realised it is wrong one.”

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Posted 4 years ago

“Cannot understand why when I enter as the last person leaves I have to wait over 3-4 minutes for a assistant to appear. Both times I have been in this week it is the same wait . Cv6 branch”

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Posted 4 years ago

“Was disappointed when i was handed wrong item number. Then told correct one not in stock. They did arrange for right part to be delivered to shop same day. Staff were pleasant and helpful.”

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Posted 4 years ago

“Price ok. Service at branch slow”

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Posted 4 years ago

“unfortunately the filter did not fit was to long only by an 1/8 -1/4 of an inch co the top would not clip down so i had to trim the plastic down to achieve a fit and seal (as 40 years a mechanic on racing motorcycles was no big deal) but a bit annoying as if you copy a part its just as easy to get right sizes as get wrong and waste material, please be aware these dont fit and let your supplier manufacture know to rectify, but your service was 1st class sorry only 3 stars on product however 5 stars on service”

Helpful Report

Posted 4 years ago

“Attempted to c&c a part showing in stock. Twice supplied a different/wrong part. Had to look elsewhere. Stock issue not staff.”

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Posted 4 years ago

“Only 3 stars as when I got home with all the service items purchased a seal was missing from the fuel filter. This resulted in a return trip to the store for a replacement, a journey of 35 miles taking another 80 minutes out of my day.”

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Posted 4 years ago

“The part I looked for was not available or is not kept in stock.”

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Posted 4 years ago

“Items came very quickly but now i dont need them, the returns policy is a hassle as i will have to pay return postage ehich wont be cheap. My fault for not checking this prior to ordering. Best to click qnd collect and NOT get home delivery incase you require a return”

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Posted 4 years ago

“ordered a battery click and collect. only the click worked ...the battery wasnt in stock”

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Posted 4 years ago

“Due to problems with your computerised system it has made puschasing difficult due to paying by card and getting back refunds otherwise all is good”

Helpful Report

Posted 4 years ago

GSFCarParts.com is rated 4.5 based on 55,517 reviews