GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.45

4.5 Rating 62,438 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 62,438 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 20th October 2026

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered from here several times. Prompt and polite service.”

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Posted 2 months ago

“Very pleased with the quick efficient service on click and collect”

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Posted 2 months ago

“Top quality product at a great price. Efficient click and collect service. Friendly staff at branch.”

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Posted 2 months ago

“very good with order and helpful staff well done gsf”

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Posted 2 months ago

“Very good”

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Posted 2 months ago

“Man on desk not very interested and a bit abrupt”

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Posted 2 months ago

“I would recommend this shop..always have bought items from them ..good price ..very helpful staff ...thanks”

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Posted 2 months ago

“all good, great product and service”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Only two stars, the reason being that I ordered the items for collection and confirmation said to pick up at 10am next day, I arrived at 14:20 and was greeted with “yeh that’s not here yet!” When I asked why I wasn’t sent a message to save me from a 12 mile round trip , I was told “ well you’re not the only one it’s happened to “. No reason , no apologies! Poor customer service considering most companies now send a message for you to collect ONCE the item is ready! Going forward as a company you should maybe try doing this! Mario zammit”

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Posted 2 months ago

“All gd fast service”

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Posted 2 months ago

“Dear Sir/Madam, I would like to raise a formal complaint regarding my recent Click & Collect order at your Hayes branch. I ordered three parts for my car after your website showed they were in stock at the Hayes branch. I travelled to the branch approximately five hours after placing the order, only to be told that the parts were not actually in stock and would need to be ordered for delivery the following morning. I was advised they would arrive by 10:00 am. The following day, I received no phone call, text message, or email to confirm that the parts had arrived. At 12:02 pm, I called the branch and waited 15 minutes to get through. I spoke to Joe, who confirmed that all three parts were in stock and ready for collection. Wanting to avoid another wasted journey, I specifically called to make sure everything was there before setting off. I arrived at the branch at approximately 1:40 pm. After taking my payment, I was left waiting for around 15 minutes, only to be told that only two of the three parts were actually available. I was then asked to come back again at 3:30 pm to see if the final part had arrived. This level of service is completely unacceptable. I have now made multiple unnecessary journeys, spent time waiting on the phone and in the branch, and still do not have all the parts I ordered. I specifically used the Click & Collect service because I needed the parts urgently, yet the inaccurate stock information and poor communication have caused nothing but inconvenience. I do not have the time to be repeatedly messed about due to errors that are entirely outside of my control. Had I been given accurate information from the outset, I would have purchased the parts elsewhere and avoided all of this unnecessary inconvenience. Unless this matter is resolved satisfactorily, I will have no option but to leave an honest review detailing my experience on Google and other review platforms. I look forward to your prompt response.”

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Posted 2 months ago

“Very good friendly service from the guy behind the counter”

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Posted 2 months ago

“only having one car to service I find that GSF usu0all0u have the part need for an 08 panda.krrpup the good work.”

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Posted 2 months ago

“Was the wrong part given had to say something”

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Posted 2 months ago

“Online order process was straight forwards. Price was very good. And staff were helpful and friendly when I collected item.”

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Posted 2 months ago

“Good parts availability and matching by registration number on website. Maidstone staff invariably knowledgeable and helpful.”

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Posted 2 months ago

“Cant fault them. Easy transaction”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

“Very speedy service. I would be using them all the time”

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Posted 2 months ago

GSFCarParts.com is rated 4.5 based on 62,438 reviews