GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 59,869 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 59,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 9th March 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 month ago

“Used GSF for years, always been intouch when parts are ready for collection online on the same day within half an hr or earlier sometimes, and also got parts that wasn’t available, the dukinfield branch is spot on great staff very helpful”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“Very pleased with the service, and very pleased with the parts I ordered”

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Posted 1 month ago

“Recent coil purchase does not fit my car. Your info said it did!”

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Posted 1 month ago

“The price was good, the staff at Aylesbury GSF were helpful as usual and I was able to pick up my pads and discs without any hassle.”

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Posted 1 month ago

“Recently ordered brake pads and received wrong size. Subsequent request for return and refund has been met with silence. To myself that points they just aren't interested. I will try once more but don't hold my breath.”

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Posted 1 month ago

“Great service from GSF, great prices on the products and all there the same day”

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Posted 1 month ago

“Waited 25 minutes as number 1 in the queue in the branch. Not good. No the usual service.”

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Posted 1 month ago

“Needed a part. Found a part. Collected part. Sorted 😅 Also, Workers at the Benton branch(Newcastle)were very helpful in sorting my daughter's incorrect battery too. A+ for customer service.”

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Posted 1 month ago

“Huge selection of parts available, never been disappointed, quality of parts is excellent. I actually don't even consider going anywhere else, so you are my first port of call. Thanks”

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Posted 1 month ago

“Good prices,quick collection,good quality of parts”

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Posted 1 month ago

“Battery arrived promptly and was reasonably priced”

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Posted 1 month ago

“Great quick service”

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Posted 1 month ago

“Parts on time very good”

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Posted 1 month ago

“Even though the number plate was used I was sent wiper blades with the wrong fitting, GSF wouldn’t refund/replace without me returning the wrong parts ( which I couldn’t get the refund) but I had to pay again for the correct parts at a higher price than what was ordered originally and now I have to wait for head office to refund me, this is not good for customer relations”

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Posted 1 month ago

“Easy process for click and collect”

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Posted 1 month ago

“I bought from these as it was next day delivery. It never turned up so I lost a days wage the day later as I couldn’t use my vehicle. Customer service was a waste of time. Never use again.”

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Posted 1 month ago

“Bought a car battery click and collect text and email at 9am to say it was ready to pick up, all went well until arriving no smile no hello seems they don’t expect people to collect, big hand painted sign saying do not enter. Eventually they recognised I was there told to go outside to where the sign was to be confronted by two people looking for my battery I explained the ones I could see were not the battery I ordered, I got back you ordered a turbo battery which is gray, simply explained that the picture on the website was a black battery, oh I wouldn’t go by pictures was snapped back. But in my mind I was thinking it states to check that the battery your purchasing matches the one your replacing. Anyhow I was then told that my battery hadn’t come in after all they’d sent the wrong one, no apology having driven half and hour to get there. I was asked if I still wanted it ?! Yes of course! Well you will have to come back after three o’clock!, 3pm came I was there no hello no smile no greeting they walked off came back later and said your battery is outside by the sign. So on arriving at the sign I noticed a “black” dirty battery with my receipt sitting on the ground. Again no apology no hope you use us again nothing just someone laughing as I’m muttering to myself as I’m lifting a heavy battery in to my car with no help or offer of help about what happened to the customers always right and customer service! Won’t be rushing back there unless my battery fails based on its health 66% and overall condition suspect it’s been laying round for some considerable time! Overall my experience is very poor!”

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Posted 1 month ago

“I do not have a receipt”

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Posted 1 month ago

GSFCarParts.com is rated 4.5 based on 59,869 reviews