GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,754 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always used GSF Car Parts as I felt they were superior quality to other part providers, however I've recently noticed that the quality isn't as superior, e.g on a few occasions I've noticed the headlight bulbs are not as good quality as your competitors. I've also noticed some prices are higher online than when purchased instore, so your not making that much of saving by applying a discount code online than you would if you purchased the item instore without a discount code”

Helpful Report

Posted 8 years ago

“Local and Extended opening hours”

Helpful Report

Posted 8 years ago

“They did not. I ordered a part advertised on your website but it's a completely different part that came in. Unacceptable.”

Helpful Report

Posted 8 years ago

“Delivery was ok took a few days as expected but the wiper blade was incorrect for my vehicle standard hook type wiper but one sent for a different vehicle disappointed.”

Helpful Report

Posted 8 years ago

“Website isn't the easiest to use identifying the right part isn't always easy resulting in getting the wrong part twice so far”

Helpful Report

Posted 8 years ago

“Through no fault of GSF my order, which i received 50% discount, was put back into stock. This was due to illness so as far as i am aware i missed the chance on the offer.”

Helpful Report

Posted 8 years ago

“just don't send the wrong part again”

Helpful Report

Posted 8 years ago

“I accepted my order , query is the order had a promotion on my email but when i presented it nothing was done with the code on my phone”

Helpful Report

Posted 8 years ago

Hi, You applied the discount code at the checkout, this was automatically taken off the order prior to collection. Presenting the discount codes at the counter will not provide any additional discount, these codes are not valid in conjunction with any other offer and not redeemable in store. Sorry.

Posted 8 years ago

“Parts on website unavailable when special offers on Some parts collection only when my neares branch is over 30 miles away”

Helpful Report

Posted 8 years ago

“Process was easy, delivery arrived on time but parts were bit pressed inside the delivery box. Little bit more handling work required. Thanks”

Helpful Report

Posted 8 years ago

“Good price”

Helpful Report

Posted 8 years ago

“Rtyghufhhfhjdr”

Helpful Report

Posted 8 years ago

“Put in my registration and chose a Bosch battery. Collected it next day but it was the wrong (physical)size. Day after changed it for a Banner battery with no problem.”

Helpful Report

Posted 8 years ago

“when they offer high discounts”

Helpful Report

Posted 8 years ago

“Good need more”

Helpful Report

Posted 8 years ago

“I was happy to purchase the parts I needed in one of the '12 days of Xmas' sales. 48% off was great. There was some confusion regarding ordering online and collecting in store. The wording and instructions regarding collecting in store and time limits etc could be improved. I ordered Friday for a collection Monday. I was under the impression I had 24hrs after the collection date to pick up. But I received an email on Tuesday morning saying my order was cancelled. I called the store and this was confirmed and I was told I could not repurchase at the discounted price. Then the following day I was called to ask if I still was going to collect the parts! I did and I'm happy with them. I think the link between online and in-store maybe needs some work. Thank you”

Helpful Report

Posted 8 years ago

“People were just hardly friendly. Not too keen to serve properly!”

Helpful Report

Posted 8 years ago

Hi, Thank you for your review, i am sorry you have encountered an issue in store. If you can please forward further information about your visit to reviews@gsfcarparts.com, we will be happy to look into it for you. Thanks GSF

Posted 8 years ago

“I bought brake discs and pads for my Passat. The discs fitted perfectly. However, the spring clips on reverse of two of the pads were significantly larger than those on the VW parts I was replacing. As the spring clips were larger they were very difficult to squeeze inside the ring of the caliper pistons. I had to use a pair of long-nosed pliers to compress the springs and then push home into the piston. Just though you'd like to know my experience.”

Helpful Report

Posted 8 years ago

Hi, Thank you for your review. If you can please forward your vehicle registration to reviews@gsfcarparts.com, along with your order number, we will take a look into this for you. Thanks GSF Car Parts

Posted 8 years ago

“The price was excellent but having paid for the next day postage, the battery was delivered 3 days later. No refund?”

Helpful Report

Posted 8 years ago

Hi, Thank you for your review. Due to the nature of the item ordered, we can only send it via a 48hr service as per our delivery information. https://www.gsfcarparts.com/delivery-infomation I will get our customer service team to ensure the refund is processed today for you. Thanks GSF Car Parts.

Posted 8 years ago

“well stocked”

Helpful Report

Posted 8 years ago

GSFCarParts.com is rated 4.5 based on 55,754 reviews