Login
Start Free Trial Are you a business? Click Here

GSFCarParts.com Reviews

4.5 Rating 56,653 Reviews
87 %
of reviewers recommend GSFCarParts.com
4.5
Based on 56,653 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Parts were good. But when i was returning a set of brake pads because i was given the wrong part number, i was shouted at by a member of staff
Helpful Report
(Heathrow) - Posted 8 years ago
Hi, Thank you for leaving a review. I am sorry if you have experienced an issue with a member of staff within the store, naturally we do not expect our staff to behave like this nor is it tolerated. If you can please forward the incident details to reviews@gsfcarparts.com, we will look into the matter. Thanks GSF Car Parts.
Posted 8 years ago
I found the part I was looking for a reasonable price. Staff at the reception were not helpful though. There was a notice to ask staff for a free battery check but the reception lady said, she didn't know anything about it and she was tio busy to inquire. I was shocked at the response!
Helpful Report
Posted 8 years ago
Hi, Thank you for your review. I am sorry that you were dealt with in such a manner, all staff are expected provide a top level of service and be aware of all current offers/promotions and services we offer. I will forward this onto the branch manager for review. Thanks GSF Car Parts.
Posted 8 years ago
Best price on the parts but very annoyingly given the wrong part when collecting!! This costs time and more money!!
Helpful Report
Posted 8 years ago
Friendly service quite good most of the time.
Helpful Report
Posted 8 years ago
speed product and efficiency
Helpful Report
Posted 8 years ago
Always be ready to answer phone as fast as quickly as possible
Helpful Report
Posted 8 years ago
Good online service, quick delivery... Price was good once discount applied. The product it's self did require a little trimming in order to fit properly though.
Helpful Report
Posted 8 years ago
Easy online ordering with the click and collect facility. Good value with discount
Helpful Report
Posted 8 years ago
There was no problem when item had to be returned
Helpful Report
Posted 8 years ago
When sending parts, based on the customers vehicle registration number, pleas ensure you send the correct parts. My Brembo brake pads did not fit the calipers, resulting in me having to buy another set of pads from the garage doing the work. And at just over £90 for the pair, they weren't cheap!!
Helpful Report
Posted 8 years ago
Hello Ian, Thank you for your review. Most vehicles now have multiple choices of parts because of options when the vehicle is new. This means that we display a list of components that are suitable for the make and model of your vehicle, one of which will be correct for you specific requirements. Where we give a choice of products and you are not sure which one is correct, we urge you to contact us for assistance so we can help identify which type you need and stop the hassle when you order the wrong parts, We can be contacted on the phone 0121 626 7981, live chat via our website or via email at website.sales@gsfcarparts.com. There is also the option of contacting your local branch for assistance. If we can be of any further assistance, please do not hesitate to contact us. Kind regards, GSF Web Sales Team
Posted 8 years ago
Excellent discounted price using the email code sent to me
Helpful Report
Posted 8 years ago
Customer service of employees can be better.
Helpful Report
Posted 8 years ago
Not really because the price actual price online is far high than in store and secondly online items(parts)are limited
Helpful Report
Posted 8 years ago
The parts arrived quick but on inspection they was wrong parts so rang GSF and told they are for a different engine ,i ordered on line and there's nothing to suggest engine numbers so perhaps this can be rectified ,good job i hadn't stripped it down i wouldn't have been best pleased
Helpful Report
Posted 8 years ago
They didn't
Helpful Report
Posted 8 years ago
I only got part of my order and had to email for the rest of the order
Helpful Report
Posted 8 years ago
Click and collect is good but the parts were wrong so had to buy elsewhere as it was a Sunday when I was doing the job so part will have to be returned
Helpful Report
Posted 8 years ago
Staff look like friendly, but on the day I was at the shop (Norwich branch), had to wait for a while- there were nobody. Also prices are really high, unless there is sale day.
Helpful Report
Posted 8 years ago
not really happy there was a mix up in the type of wiper blades supplied I had to take the wiper blades to my car and compare The ones supplied where clearly the wrong type and caused a delay , I believe the sole receptionist was under a bit of pressure
Helpful Report
Posted 8 years ago
Supplied most of the parts ordered as required.
Helpful Report
Posted 8 years ago
GSFCarParts.com is rated 4.5 based on 56,653 reviews