GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,659 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like Nottingham Branch Sellers ;o)”

Helpful Report

Posted 8 years ago

“Why is that when you check a store for stock of an item online then do 'click & collect' for that store when you get there it doesn't have it in stock, what's that all about? Why are there inaccuracies with your computer system that allow this, making me do a 30 mile journey to Banbury for nothing? I must say, I wasn't happy.”

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Posted 8 years ago

“I've used GSF on many occasions but this is my first time for online service and found it very poor.”

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Posted 8 years ago

“I was pleased that I was able to find the parts I was looking for at an affordable price price, however I was let down by a couple of crucial stages. Whilst processing my payment Sage apologised as this could sometimes take a moment; this was the first alarm bell as most sites are quick enough to not require this statement. After a minute or two I decided to minimise the page as it was taking forever to process. When I returned to the page I had been placed on the home page with no acknowledgement of my order or anything else. Having also checked my emails I didn't receive any kind of order acknowledgement through there. I decided it was likely the payment had failed due to the slow processing of Sage so I was looking to purchase the part via a different site, most likely eBay. A few days later the part was delivered still with no acknowledgement of my order. In this day and age, the service I received was sub par and I shall not be using GSF again.”

Helpful Report

Posted 8 years ago

Hi Ben, Thank you for your review, i am sorry you had an issue with an order you placed with us. From your description above, it would appear Sage (Third Party Payment Tool) was experiencing issues and not our site itself. I understand as our chosen third party this reflects badly on us, i will report the issue to our tech team to look into. Thanks

Posted 8 years ago

“Good price only when You have a promo codes . Many of parts cost lot more that inother shops”

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Posted 8 years ago

“Easy to order on line and collection location had parking”

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Posted 8 years ago

“Click and collect service was good, friendly staff and good pricing. Sadly the cv joint kit I bought was missing the clips and packet of cv grease that it was supposed to come with!”

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Posted 8 years ago

Hi, Thank you for your review, i am sorry that the item has components missing. I will alert our product management team to ensure they look at the stock, in the meantime if you need the grease and clips, please email reviews@gsfcarparts.com, we will get these organised for you. Thanks Matt - GSF

Posted 8 years ago

“Very obliging.”

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Posted 8 years ago

“I have always used GSF Car Parts as I felt they were superior quality to other part providers, however I've recently noticed that the quality isn't as superior, e.g on a few occasions I've noticed the headlight bulbs are not as good quality as your competitors. I've also noticed some prices are higher online than when purchased instore, so your not making that much of saving by applying a discount code online than you would if you purchased the item instore without a discount code”

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Posted 8 years ago

“Local and Extended opening hours”

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Posted 8 years ago

“They did not. I ordered a part advertised on your website but it's a completely different part that came in. Unacceptable.”

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Posted 8 years ago

“Delivery was ok took a few days as expected but the wiper blade was incorrect for my vehicle standard hook type wiper but one sent for a different vehicle disappointed.”

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Posted 8 years ago

“Website isn't the easiest to use identifying the right part isn't always easy resulting in getting the wrong part twice so far”

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Posted 8 years ago

“Through no fault of GSF my order, which i received 50% discount, was put back into stock. This was due to illness so as far as i am aware i missed the chance on the offer.”

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Posted 8 years ago

“just don't send the wrong part again”

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Posted 8 years ago

“I accepted my order , query is the order had a promotion on my email but when i presented it nothing was done with the code on my phone”

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Posted 8 years ago

Hi, You applied the discount code at the checkout, this was automatically taken off the order prior to collection. Presenting the discount codes at the counter will not provide any additional discount, these codes are not valid in conjunction with any other offer and not redeemable in store. Sorry.

Posted 8 years ago

“Parts on website unavailable when special offers on Some parts collection only when my neares branch is over 30 miles away”

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Posted 8 years ago

“Process was easy, delivery arrived on time but parts were bit pressed inside the delivery box. Little bit more handling work required. Thanks”

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Posted 8 years ago

“Good price”

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Posted 8 years ago

“Rtyghufhhfhjdr”

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Posted 8 years ago

GSFCarParts.com is rated 4.5 based on 56,659 reviews