GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 61,264 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 61,264 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 19th June 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Are you joking sending an email for a review when I haven’t received my order. I’ve tried contacting through email, chat and phone with no reply. Awful customer service!”

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Posted 3 months ago

“Still not received my goods”

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Posted 3 months ago

“Good price for my parts, fast delivery and helpful staff when exchanging wrongly orderd parts”

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Posted 3 months ago

“Great stock of items ordered click and collect the next day. So easy”

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Posted 3 months ago

“Part of the order was not sent, so had to get the parts locally and contact for a refund.”

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Posted 3 months ago

“The guy at the counter in slough was miserable he didn't even open his mouth to me when I went to the counter. Never again will I shop in slough GSF.”

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Posted 3 months ago

“Quick efficient service. Kind regards Jose”

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Posted 3 months ago

“Simple easy process and nice staff.”

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Posted 3 months ago

“Great customer service”

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Posted 3 months ago

“Needed wiper blades, they were a bargain from GSF, with free gifts too! Ordered online, prepaid, straight in straight out at the shop, guy was friendly and quick, 100% will go again!”

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Posted 3 months ago

“I am happy.”

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Posted 3 months ago

“Slways very hrlpful”

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Posted 3 months ago

“Very helpful”

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Posted 3 months ago

“Not bad at all”

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Posted 3 months ago

“Ordered a part on the 10th of march 2026 tried phoning on the 17th but couldn’t find a phone number so had to use the chat, was on chat for 2 hours, slowly watch the queue infront of me go down to the last 1 or few then bam back up to 17 or 21 people Tried phoning a store… couldn’t help, tried using the contact form… haven’t called back Total utter waste of my time They’ve taken my money but can’t answer the bloody phone or reply to an email.”

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Posted 3 months ago

“All good really but you have to be carful not all the parts they offer fro your vehicle reg are right. And when ringing a depot they don't know about online stuff so much. But luckily I ended up with the rights parts by ordering online and speaking to a depot guy who cross referenced the parts I needed. With out that I would have ordered the wrong part online. So all good eventually.”

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Posted 3 months ago

“Hassle free, good communication with online shopping and kept well informed of item purchase. Followed by good after service. Very pleased with my first purchase from this company.”

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Posted 3 months ago

“Great service from GSF parts of Wigan, professional knowledgeable staff very quick order picking, definitely recommended”

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Posted 3 months ago

“Incompetence at every stage of the process. Failed deliveries, Slow customer service(2 days to reply), arrogant call centre staff unable to use their own systems. Would give 0 stars if possible.”

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Posted 3 months ago

“Perfect thanks”

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Posted 3 months ago

GSFCarParts.com is rated 4.5 based on 61,264 reviews