Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,893 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,893 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item as described and of good quality. Arrived quickly. Very happy”

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Posted 5 years ago

Thank you Chris for your purchase and review! We're happy to hear that the item arrived quickly and was as expected.

Posted 5 years ago

“Cannot flaw equipment. Extremely good value for money.”

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Posted 5 years ago

Matt, thank you for your review! We are so happy to hear that the equipment is meeting your needs and that our pricing is an excellent value.

Posted 5 years ago

“The items are great quality and exactly as described however the company used for postage is appalling.”

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Posted 5 years ago

Thank you for taking the time to leave a review Emma, we're sorry to hear about your experience with our shipping provider. We take any issue that impacts the customer's experience very seriously and I'll make sure this is addressed as soon as possible. Our goal is always to ensure satisfaction from every interaction so if there are any other issues you have in the future please reach out to us directly at sales@gymdirect.com and we will do our best to resolve them for you!

Posted 5 years ago

“Best Price, good quality, went above what was required to assist with delivery under challenging circumstances”

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Posted 5 years ago

Hi Allan, thanks for taking the time to leave this review. I'm glad you found the pricing and quality of our products good enough for your needs. I appreciate that you mentioned how we went above what was required to assist with delivery under challenging circumstances too, it's always great when customers notice these small things!

Posted 5 years ago

“Easy to order, great dumbbells at a great price. Would definitely order again in the near future.”

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Posted 5 years ago

Thank you for the positive review. We're glad to hear that your experience was easy and successful!

Posted 5 years ago

“Good price good service”

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Posted 5 years ago

Thanks for the review, Emilio! It sounds like you had a great experience with us. We're glad to hear that you found our pricing and service good. If there's anything we can do to make your experience even better, please let us know!

Posted 5 years ago

“Very happy with quality of the products i received. Arrived fairly promptly. Thank you”

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Posted 5 years ago

Hi Kathryn, thank you for your feedback! I'm glad to hear that we were able to provide a great experience and help you get the products you needed.

Posted 5 years ago

“Good customer service items arrived late which was expected during this time but was kept updated”

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Posted 5 years ago

Thank you for your review Mark. I'm sorry to hear that our customer service team was not as helpful as it could have been during this time. We try to make sure we're always available and responsive, but sometimes things happen outside of our control which can affect the timing of a response. We take every opportunity to improve and learn from these experiences so thank you for bringing them up! If there's anything else we can do in the meantime please don't hesitate to let us know.

Posted 5 years ago

“The buying process online was very straightforward. Delivery time was longer than the usual but I was emailed continually notifying me of the delay in the postage system. The price of the purchases was good value.”

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Posted 5 years ago

Thank you for your review Peter. I'm glad to hear that our buying process was easy and straightforward and that the price of your purchase was good value. We do apologize about the delivery time, but we were happy to keep in touch with you through email during this period. Thank you again for choosing Gym Direct!

Posted 5 years ago

“Super fast and delivery and good quality products. Great value for money.”

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Posted 5 years ago

Thank you for taking the time to review Gym Direct Brian. We're glad you experienced a great value and were happy with our products!

Posted 5 years ago

“The product were fantastic and most definitely fast shipping.”

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Posted 5 years ago

Thank you for your review David. I'm glad to hear that the product was up to your expectations and that you were satisfied with our shipping time!

Posted 5 years ago

“Great equipment, pricing and fast delivery very happy.”

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Posted 5 years ago

Thanks! We're so glad to hear that this meets your needs.

Posted 5 years ago

“Fast efficient service great product too exactly what I wanted will definitely purchase from here again!”

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Posted 5 years ago

Helen, thank you for your review. I'm glad to hear that our service was fast and efficient and that the product met your expectations. It is always a pleasure to receive positive feedback from customers like yourself!

Posted 5 years ago

“Everything you need for a home gym, at a great price. I keep going back for more!”

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Posted 5 years ago

Thanks for taking the time to leave a review. We're so glad you've been able to find everything you need at Gym Direct!

Posted 5 years ago

“Order came surprisingly quick”

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Posted 5 years ago

Thank you Franco for your review and 5-star rating! I'm glad to hear that the order came quickly. We strive to process orders as soon as possible, so it sounds like we did a good job of getting your order out the door. If there's anything else we can do to make sure you're satisfied with our service, please let us know.

Posted 5 years ago

“Equipment is of good quality. Delivery is prompt”

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Posted 5 years ago

Thank you for your review! We're so glad to hear that our customer service and quality of equipment is meeting your expectations.

Posted 5 years ago

“Great service and very honest! Highly recommended”

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Posted 5 years ago

Thanks so much for the feedback Dana, we're glad to have been of service. We take honesty very seriously and it's great to hear that your experience was a positive one!

Posted 5 years ago

“I have bought everything I own in my home gym from Gym Direct. The quality of equipment AND the communication from the staff is top shelf.”

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Posted 5 years ago

Jessica, thank you so much for your review! We're delighted to hear that we've made the right equipment decisions for you and that our service has been top notch. We want to do everything we can to make sure you have a great experience with us every time. If there's anything at all we can do to improve your next purchase or experience, please let us know--we'll be happy to help out in any way possible!

Posted 5 years ago

“Competitive prices, professional & quick delivery. Thanks (again) guys!”

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Posted 5 years ago

Tony, thank you for the awesome review! We're glad to hear that your experience with us was a positive one. We strive to offer competitive prices and quick delivery times while maintaining high quality products. If there's anything we can do in the future to make our service better please let us know.

Posted 5 years ago

“Great product at a great price, quick delivery too.”

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Posted 5 years ago

Hi John, thanks for your review. I'm glad you're enjoying the product and that it was delivered quickly to you. We try our best to get orders out as soon as possible so we can keep our customers happy!

Posted 5 years ago

Gym Direct is rated 4.4 based on 1,893 reviews