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Gym Direct Reviews

4.4 Rating 1,893 Reviews
84 %
of reviewers recommend Gym Direct
4.4
Based on 1,893 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email
Read Gym Direct Reviews
Anonymous
Anonymous  // 01/01/2019
“Gym direct products have (this time and previously) been exactly as they are shown / described on the shop site. They also tend to ship faster than the other places I often buy from.”
Helpful Report
Posted 5 years ago
Hey Matthew, thank you for your review! We are so glad to hear that the products have been exactly as you wanted them. We strive to provide our customers with an excellent product and service experience. Thank you for taking the time to share your thoughts on Gym Direct. I am happy we were able to exceed your expectations!
Posted 5 years ago
“The Swiss bar I ordered is solid, deep knurling, grip feels very stable, width of the grips are great and the various options provided are an awesome way to warmup and add in variations for pressing movements. love the bar and would highly recommend it to anyone looking at purchasing a specialty bar”
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Posted 5 years ago
Thank you for your review, Avishay! We're so happy to hear that the Swiss Bar is meeting your needs. We are always looking for ways to improve our products and services - if there's anything else we can do for you, please don't hesitate to contact us. Thank you again for choosing Gym Direct!
Posted 5 years ago
“Quality and delivered on time”
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Posted 5 years ago
Thank you for the 5 star review! We're so glad to hear that we've exceeded your expectations.
Posted 5 years ago
“Love your stuff!”
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Posted 5 years ago
Thank you for your review, Matt! We're so happy to hear that you love our stuff and we hope to see you soon.
Posted 5 years ago
“Good quality weights and perfect fit for my barbell Good delivery time”
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Posted 5 years ago
Hi Julian, thank you for your feedback. I'm glad to hear the weights are a good quality and fit well on your barbell! It sounds like everything was delivered in perfect condition too which is great. I'll pass this feedback along to our product team so they can keep up with providing high-quality products that will last a long time.
Posted 5 years ago
“Good products weight plates are solid and correct weight order 25kg pu plates”
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Posted 5 years ago
Thank you for your review Peter, I'm glad to hear that you're happy with the weight plates!
Posted 5 years ago
“Always good service. Product is good quality and at the most competitive price I've seen. Highly recommended”
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Posted 5 years ago
Felix, thank you so much for your review, we appreciate the time you took to share your experience with us. We're glad to hear that our service is always good and that our pricing has been competitive. It's great to know that Gym Direct has met all of your needs! We look forward to continuing providing excellent customer service in the future.
Posted 5 years ago
“Great to deal with, delivery time was accurate and arrived well packed.”
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Posted 5 years ago
“Amazing quality, great price and fast delivery. I will definitely buy more equipment from gym direct.”
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Posted 5 years ago
Peta, thank you for your review! I'm so glad that you're happy with the quality of our equipment and delivery. We take pride in providing a high-quality product at an affordable price. We hope to see you again soon!
Posted 5 years ago
“Awesome product and quick delivery”
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Posted 5 years ago
Thank you Jakob for your 5-star review! We're glad to hear that our product and shipping speed met your expectations. If there's anything we can do in the future to make it even better, please let us know!
Posted 5 years ago
“Good communication. Great product a reasonable price”
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Posted 5 years ago
Thank you for taking the time to review us, Bob! I'm glad we were able to provide a great experience. We're always working on improving our customer service and your feedback is valuable in this process.
Posted 5 years ago
“Great service, quick delivery and great value for money 20kg olympic barbell.”
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Posted 5 years ago
Hi Peter, thank you for your feedback. I'm glad to hear that you're happy with the service and value of our products!
Posted 5 years ago
“Great service and great quality equipment!”
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Posted 5 years ago
Thank you for your review Ayden, we're so happy to hear that you enjoyed our service and the quality of our equipment. I'll make sure to pass on your feedback and reviews to all of our team members here at Gym Direct. We always love hearing from customers like yourself!
Posted 5 years ago
“Gym Direct were great I was able to search, find, order the weights online and receive them very quickly. Plus I received fractional shares through Upstreet!”
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Posted 5 years ago
Thank you Allan, I'm glad to hear that your experience with Gym Direct was a positive one!
Posted 5 years ago
“Great gym gear and shipped really quickly. Have been using the gear daily and it's stood up to the abuse well.”
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Posted 5 years ago
Thanks for taking the time to leave us this review, Matt. I'm so glad you've been enjoying your Gym Direct gear! We take pride in our products and are always happy when we hear that they're working well for their owners. We really appreciate your feedback about how quickly we shipped it to you too--we know that speed is important when ordering fitness equipment online!
Posted 5 years ago
“Great communication around delivery.”
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Posted 5 years ago
Thank you for your review Joanne! We're so glad to hear that our communication around delivery was a positive experience. I'll share your feedback with the team and we'll continue to work on improving this area. Thank you again for taking the time to leave us a review, it's always helpful in helping us improve as a company.
Posted 5 years ago
“Fast shipping, quality products, good price, solid rewards scheme.”
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Posted 5 years ago
Thank you for your review Christopher! We're glad to hear that we've been able to provide a good experience and hope you'll continue to shop with us.
Posted 5 years ago
“Had some delivery delays (Covid and all that jazz) but GD kept me in the loop and was still relatively quick.”
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Posted 5 years ago
Thanks for the review, we're sorry to hear about your delivery delays and appreciate you letting us know. We strive to keep our customers in the loop with any changes that may affect their order and will always do what we can to help them out when there is a problem. We hope this doesn't discourage you from ordering again in the future, but if it does please let us know so we can try and make things right!
Posted 5 years ago
“Exactly how online shopping should be. Thanks Gym Direct”
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Posted 5 years ago
Thank you for your review, we're so glad to hear that our product has met and exceeded your expectations. We know there are a lot of options out there for purchasing gym equipment, but we hope that you'll choose us again in the future!
Posted 5 years ago
“Awesome service love my new equipment highly recommend these guys”
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Posted 5 years ago
Thank you Lexi for your review! I am so glad to hear that our service was awesome and you love your new equipment. It's great to see people who are enjoying their gym experience with us. I'm happy we could help make it a positive one!
Posted 5 years ago
Gym Direct is rated 4.4 based on 1,893 reviews