Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,772 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,772 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many Thanks, delivered as ordered and very fast”

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Posted 4 years ago

“Fast delivery and good communication.”

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Posted 4 years ago

“Nothing but perfect”

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Posted 4 years ago

“Gym direct is my go-to website when I need gym equipment. They have some really good products for anyone wanting to start a home gym at affordable prices. Delivery is also amazingly on time even though covid-19 has slowed down majority of services in the world.”

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Posted 4 years ago

“Easy to deal with fast dispatch 🙏”

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Posted 4 years ago

“Great customer service as usual especially with all that’s happening at the moment. The plates are exactly what I needed.”

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Posted 4 years ago

“I wouldn't know, as It hasn't turned up yet”

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Posted 4 years ago

“Very happy with my purchase. Customer service is great, had a problem with my order and had it modified with no issues.”

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Posted 4 years ago

“Great products at a good price, item came quickly and with no problems.”

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Posted 4 years ago

“Great product and very happy with it”

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Posted 4 years ago

Hi Jake, Thank you so much for the 5-star review, it means so much to us, we hope you are enjoying the FT1003 wall mounted pulley system and if you need anything please don't hesitate to get in contact with our staff, there is always someone here to help you. Have a great day, please take care. - Team GD

Posted 4 years ago

“Great products and efficient service,I would definitely recommend gym direct”

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Posted 4 years ago

Hi Daniel, We appreciate the continued support throughout the year and the 5-star review, we are always here to help you and if you need anything please don't hesitate getting in contact, our staff is here to answer any questions, we hope you are enjoying all the brand new equipment, please take care and stay safe. - Team GD

Posted 4 years ago

“Good communication and very fast delivery. The cable machine is of good quality and gets daily use at our home gym! Thank you!”

Gym Direct 5 star review on 8th November 2020

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Posted 4 years ago

Hi Chris, What an awesome looking set up :) thank you so much for the support and the 5-star review, we hope you are well and if you need anything in the future please don't hesitate to get in contact with us, our staff is here to help. Have a great day, thank you. - Team GD

Posted 4 years ago

“Great service!!! Very helpfull staff with a latge knowledge base .. u highly recommend them AA++”

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Posted 4 years ago

Hi Poulimenos, We are so happy we could bring an AA++ service with professionalism and speed during these crazy times, we hope you are enjoying the ezy curl barbell and if you need anything please don't hesitate to get in contact with our team, there is always someone here to answer you call or email, have an amazing day and please take care. Team GD

Posted 4 years ago

“Great service amidst the covid supply difficulties. Upgraded product unexpectedly at no extra cost. Very happy with price, product and service. Would definitely use again :)”

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Posted 4 years ago

“I got the body pump pack without the clip. After I contacted and they reacted quick and sent me the clip the next day. i am pleased with the service.”

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Posted 4 years ago

“These guys have all in all been good given the crazy covid workload spike. They were upfront about the wait times and when they had no ETA. Which sucked, but at least they were upfront about it. They have also let me amend my order, split and combine shipping as it made sense and have been quite flexible. All in all, I am a satisfied customer, there have been problems, but they have worked to rectify them and the quality and price of what I have purchased have been great.”

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Posted 4 years ago

“Not too bad except for the absurdly long delivery times (6 weeks +).”

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Posted 4 years ago

“Not bad.”

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Posted 4 years ago

“product was fine, but got my name wrong when asking for this review #tactless”

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Posted 4 years ago

“Great range of products. Awesome follow up process as I've had to add myself to their pre-order / 'notify me' list and made a purchase that way when product was expected to be available. Goods delivered as promised and accurate. I enjoyed shopping on your website, which is now my first point of call before I even consider looking elsewhere.”

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Posted 4 years ago

Gym Direct is rated 4.4 based on 1,772 reviews