Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,770 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

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“Gym Direct delivered faster than Sonic straight to my doorstep. After some fiddling around, setting things up, the adjustable incline weight bench was just begging for me to use, and use I did! Days after I'm still sore from the incredible training session. Two brawny thumbs up!”

Gym Direct 5 star review on 5th April 2021

Helpful Report

Posted 4 years ago

So happy to see that you had a good experience shopping with us Gordon! Thankyou for taking the time to leave us such an awesome review. We hope you continue to enjoy smashing out those training sessions with your new bench!

Posted 4 years ago

“Weights I wanted were not in stock but they came when they were supposed to, no extra delays. Bumper plates and bar are good.”

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Posted 4 years ago

So happy to hear that you're loving your new bar and plates Matthew! Thankyou for taking the time to leave us such awesome product reviews. We appreciate your kind words and customer loyalty! Have an awesome week.

Posted 4 years ago

“Swift delivery to my door - ordered a set of dumbbells one weekday evening, Gym Direct got in touch to confirm the rural address and sent the next day. They were delivered within the week and I'm looking forward to using them.”

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Posted 4 years ago

Quick delivery times is something we're always continuously improving - so we're very happy to hear that you got your items swiftly. We hope you enjoy them! Thanks for the review, have a beautiful week!

Posted 4 years ago

“Excellent customer service, great prices and overall good company to purchase from!”

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Posted 4 years ago

Thanks for this awesome review Nathanael, and for the super kind words! If theres anything you ever need in future, please don't hesitate to give us a call directly - we'll be happy to help you. Thanks for choosing us to shop for your gym gear!!!

Posted 4 years ago

“Good service but disappointed with the quality of the gym mat. Also delivery is expensive.”

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Posted 4 years ago

“Great service and fast delivery. Very happy with our new gym.”

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Posted 4 years ago

Seeing reviews like this make our day! We're so happy to hear that we've been able to assist in building your gym setup. Thanks for the awesome words!

Posted 4 years ago

“A bit premature asking me to write a review when I haven't received my package yet.”

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Posted 4 years ago

“Great price, quick delivery.”

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Posted 4 years ago

Thankyou so much for your kind words and honest review. Have a great week!

Posted 4 years ago

“Gym Direct were the ONLY supplier who's pricing I found reasonable during my research. Their products are fantastic and shipping was a quick turn around. Very very happy with my 1/2 rack, and I wouldn't hesitate to order again in future.”

Gym Direct 5 star review on 1st April 2021

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Posted 4 years ago

Thankyou so much for taking the time to leave us such an awesome review Matthew, we really appreciate the feedback and are ecstatic to hear that you had a pleasant experience shopping with us! Your setup looks awesome! Have a great week.

Posted 4 years ago

“Fast and reliable delivery, great product.”

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Posted 4 years ago

Thanks for the 5 stars, we're happy to see that you had a good experience with us!

Posted 4 years ago

“products were as described and arrived quickly”

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Posted 4 years ago

Meghan, we really appreciate you taking the time to leave us some feedback! Thanks for the 5 stars and honest review!

Posted 4 years ago

“Super fast delivery, thanks :)”

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Posted 4 years ago

We're very happy to hear that you got your items quickly, enjoy!

Posted 4 years ago

“Great product. Fast service. Order arrived 2 days after the order was placed through interstate travel. A+”

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Posted 4 years ago

Thanks for the review Mike, we're very happy to hear that you got your items quickly and in good condition. That's all we could ever hope for as a company! Enjoy your new setup!

Posted 4 years ago

“Best deal on the weight bench I was after, and fast turnaround on shipping. Good experience, will be a returning customer.”

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Posted 4 years ago

We're so happy to hear that Dale! Thankyou for your support, and we hope you're enjoying your new equipment!

Posted 4 years ago

“Great product arrived quickly, highly recommend!”

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Posted 4 years ago

Very happy to hear this Jenny! Thankyou for your support and we hope you're enjoying your new products!

Posted 4 years ago

“Great product, arrived quickly, thanks.”

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Posted 4 years ago

Thankyou for the review, and we're happy to hear that your order got to you quickly!

Posted 4 years ago

“Great seller, products are as advertised. Arrived within the week. Prices and customer service was great.”

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Posted 4 years ago

Thankyou so much for this lovely review! Hearing that our customers are having a good experience with us is all we could ever hope for. Have an awesome day!

Posted 4 years ago

“quality of the item was better than I expected, such great prices and fast delivery!”

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Posted 4 years ago

We're glad that we exceeded your expectations Mary! Thanks for taking the time to leave us the 5 stars. Have an awesome day!

Posted 4 years ago

“Well, it took four phone calls to staff that were noncommittal and uninformative, telling me that 'we will get back to you within 24 hours' ( which they didn't) as well as 3 emails before I actually receive my delivery 3 months after my online order was processed... In the end I requested a refund if delivery couldn't be done ASAP...Very disappointed to say the least....”

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Posted 4 years ago

“My order arrived within days and is exactly what I need for doing Pump classes at home. High quality and really reasonably priced. Will absolutely be using this service again!”

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Posted 4 years ago

Belinda, thankyou for this lovely review! We're happy to hear that you had a pleasant experience with us. Have a great day!

Posted 4 years ago

Gym Direct is rated 4.4 based on 1,770 reviews