Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,899 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

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“Great equipment. Fast shipping”

Helpful Report

Posted 5 years ago

Anthony, thank you for taking the time to review our product and service. We are happy to hear that you were pleased with your purchase! I'm glad to hear that we could provide a quick turnaround on your order as well--despite recent dispatch delays due to Covid-19 restrictions. We hope this will be the first of many purchases from us! Enjoy.

Posted 5 years ago

“The list of strength training equipment continues to grow in my home Gym ever since covid started! Very happy. can you please ad more stock and muscle motion home gym products. your the only online store I've bought from.. keep up the good work GYM DIRECT!.”

Helpful Report

Posted 5 years ago

Hi Troy, thanks for your review! We appreciate you taking the time to share your thoughts with us. We're glad that our product lines have been able to help make your home gym experience better and we'll be sure to pass on this feedback about ensuring we have more stock of muscle motion products. As always, thank you for being a loyal customer--we really do appreciate it!

Posted 5 years ago

“Gym Direct themselves are fine,unfortunately their delivery service has a lot of room for improvement, a lot!”

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Posted 5 years ago

Thank you for your recent review of our company, Constantinas. I'm sorry to hear that the delivery service was not up to your expectations. Covid-19 has changed the way our courier partners delivery their items, and the way we dispatch our products and we appreciate your understanding of this. We take customer feedback very seriously and will be sure to pass this on to the appropriate team members. All the best.

Posted 5 years ago

“fixed all of my issues with my order, thanks guys!!”

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Posted 5 years ago

Hi there, our records show that we have organized for replacement parts through our warranty department. Would you mind revising this review?

Posted 5 years ago

“Great service with kind and helpful staff. Thanks so much.”

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Posted 5 years ago

Thank you for your review Brooke! I'm so glad to hear that our staff was helpful and kind. We take pride in the quality of our customer service and it sounds like we're doing a good job with this. If there's anything else we can do, please don't hesitate to reach out again!

Posted 5 years ago

“Very quick turnaround, even in lockdowns, and very affordable.”

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Posted 5 years ago

Thank you Hugo for your review and 5 stars! I'm happy to hear that we are able to provide quick turnaround on orders, despite current delays. We take pride in being a company with low prices and high quality products. I'll make sure this feedback is passed on to our team here so they can continue their excellent work.

Posted 5 years ago

“Gym Direct offers excellent value for quality products”

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Posted 5 years ago

Thank you for the kind review! We're glad to hear that our products are providing a high quality experience and thank you for your feedback.

Posted 5 years ago

“Was super happy with the delivery… Great communication service too, very quick to respond! Thankyou Michael…am really enjoying my latest purchase….will definitely be coming back 👍🏾”

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Posted 5 years ago

Hey Kim, thank you so much for taking the time to leave us a review! We're super glad that Michael was able to help you out with your order and provide you with a satisfactory experience! We truly appreciate the feedback and hope you enjoy your new products. All the best!

Posted 5 years ago

“Excellent service and quality product. Thank you!”

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Posted 5 years ago

Thankyou Caroline for taking the time to leave us a review! Very grateful that we were able to give you a positive experience shopping with us. Enjoy your new product! All the best.

Posted 5 years ago

“First time buying from here and they did not disappoint! Awesome quality and fast shipping 👍🏽”

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Posted 5 years ago

Welcome to the fam! Thankyou very much for the feedback, we truly value hearing back from our customers and its something we definitely look forward to. Enjoy your new products and all the best!

Posted 5 years ago

“Easy process and good delivery considering these COVID times. Very happy with product 😊”

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Posted 5 years ago

Thankyou so much for this awesome review! During these uncertain times its super important to us that our customers are happy with their products and our services - so this feedback is truly valued and appreciated. Enjoy your new product, and all the best!

Posted 5 years ago

“Ordered my items at the start of the 2nd Sydney lockdown and received them in a few days during this busy time. Was extremely pleased with the dispatch time and quality of items. Will buy again!”

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Posted 5 years ago

Hey Adam, your feedback is truly valued and we appreciate it so much. Thankyou for taking the time to share your experience with us! We're very glad that even during these uncertain times we were able to meet your expectations in terms of dispatch and delivery times. It's always great when we hear back from you guys. All the best!

Posted 5 years ago

“Apsolutly perfect exercise machine for full body exercise, limited home space and really good quality matirial, god load capacity 150kg for standard and olimpic plate optional and it is not to complicate for instalation.All together I am really heppy customer with gym direct fitness company prodact because I am not first time customer but single cable cross pull machine is my favourite machine.”

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Posted 5 years ago

Thankyou for this awesome review Dragan! We are very happy to hear you have found this machine so satisfactory and appreciate you sharing your experience with us. Enjoy!

Posted 5 years ago

“Gyn Direct were helpful when things were out of stock”

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Posted 5 years ago

Hey Matthew, thankyou for taking the time to leave some feedback. We're very glad that we were able to help you out here. Enjoy!

Posted 5 years ago

“even in these COVID times I was still able to get what I ordered quickly”

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Posted 5 years ago

Super glad to hear that! Thankyou for sharing your experience with us. Enjoy your new products and all the best!

Posted 5 years ago

“Absolutely amazing service with these guys. I bought the muscle motion dual pulley tower and this machine is awsome. From ordering to delivery (Syd to Gippsland VIC) was just over a week which is great considering nsw was in lockdown. 5 Stars guys”

Helpful Report

Posted 5 years ago

Wow, super glad we were able to give you such a positive experience Mick! Thankyou for taking the time to share your experience with us on here. It is truly appreciated! Even during these uncertain times we are striving to get orders out as quickly as possible and hearing back from you guys is very much valued. Thanks mate, all the best!

Posted 5 years ago

“Ordered an olympic barbell package. Good quality product. Happy with the order. Delivery was a bit slow and it divided in 2. It took a week before the full package was delivered.”

Helpful Report

Posted 5 years ago

Hey Roxanne, thankyou for taking the time to leave us a review. We're very glad that you're loving your new barbell package but sorry to hear the delivery fell short of your expectations. Unfortunately, split shipments are a process decided by our courier partners and is a procedure put into place on their end as a method of dealing with the huge influx of online orders coming through recently. This feedback will definitely be passed on to them! Thankyou, and enjoy!

Posted 5 years ago

“Easy ordering, very quick delivery.”

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Posted 5 years ago

Thank you for your review! I am so glad that we were able to make ordering and receiving our products easy. We appreciate the feedback on delivery time too, as this is something we are always trying to improve on. We hope you enjoy your new equipment and thank you again for taking the time out of your day to share with us how our company has helped you!

Posted 5 years ago

“Product is perfect for me. Good quality materials Had to wait a bit longer due to COVID But all in all, very happy”

Helpful Report

Posted 5 years ago

We really appreciate your feedback and are super happy that we were able to give you a good experience shopping with Gym Direct! Thankyou for taking the time to leave us a review. Enjoy your new equipment!

Posted 5 years ago

“Great price on products and easy pickup option before the covid restrictions, squat rack is sturdy and was easy to assemble”

Helpful Report

Posted 5 years ago

Thankyou for the review Shayne! We really appreciate the feedback and are very happy to hear that you're enjoying your new squat rack. If you ever need any assistance in future, let us know and we'll be happy to help out!

Posted 5 years ago

Gym Direct is rated 4.4 based on 1,899 reviews