Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,877 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product range available is excellent, some flaws but hey, nothing and no one is perfect. Communication (or should I say the lack thereof) with your clients is by far the most disappointing part of your business. Having to chase up multiple times for updates after waiting weeks on end is unacceptable. I really want to give more than three start. However, with the disappointingly poor customer service I'm not able to give more.”

Helpful Report

Posted 5 years ago

“Happy with the products, not happy with having to pay $159 for a taillift delivery that was not even used on delivery, and not happy that gym direct brushed off this complaint and blamed the courier side and did not offer to pursue the issue with the courier.”

Helpful Report

Posted 5 years ago

Gym Direct is rated 4.4 based on 1,877 reviews