Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,899 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. Website that works on mobile and computer. Office is in Australia, imported products, but hey it's affordable and quick. My Only suggestion would be to put a link for the weights that match the bar on the page so you know you are buying the matching set. Overall it's the only place I will order gym equipment from because it's great.”

Helpful Report

Posted 6 years ago

“They are very professional and contacted me as soon as the item was ready. I had constant information in regards to tracking. Thank you”

Helpful Report

Posted 6 years ago

“Happy with the products, not happy with having to pay $159 for a taillift delivery that was not even used on delivery, and not happy that gym direct brushed off this complaint and blamed the courier side and did not offer to pursue the issue with the courier.”

Helpful Report

Posted 6 years ago

“Really great customer service and communication.”

Helpful Report

Posted 6 years ago

“quick delivery, great packing and awesome equipment.”

Helpful Report

Posted 6 years ago

“Responsive customer service, good prices, extremely fast shipping! (even during COVID)”

Helpful Report

Posted 6 years ago

“fast delivery”

Helpful Report

Posted 6 years ago

“Gym direct are great! Great service, fast responses and good quality product!”

Helpful Report

Posted 6 years ago

“Product quality is great and the customer service is on point.”

Helpful Report

Posted 6 years ago

“Gym direct has great quality products at a very reasonable price. Delivery is exceptionally fast!!”

Helpful Report

Posted 6 years ago

“Great communication, and under the current circumstances the supply and postage was still relatively quick. We love our rower! Thank you Gym Direct.”

Helpful Report

Posted 6 years ago

“It was awesome, the only bad part was it took bout 3-4 months just to get here”

Helpful Report

Posted 6 years ago

“Very happy with the products communication and time frame of delivery. While being informed directly of any delayed delivery. You did a great job”

Helpful Report

Posted 6 years ago

“Quality products and excellent service”

Helpful Report

Posted 6 years ago

“Was able to find what I wanted, at a reasonable price. In these days of COVID delays, I was surprised at how fast it was delivered. Thanks heaps.”

Helpful Report

Posted 6 years ago

“Excellent! Ordering was easy, package came quickly and the item was of great quality! Highly recommend.”

Gym Direct 5 star review on 23rd October 2020

Helpful Report

Posted 6 years ago

“Love these guys,my first ever purchase I had a bad experience, I didn’t receive my order till almost 3 months later and they were equipment in stock to, so I was put off. But emi referred my friend to this site for equipment so after she told me the posteage was faster I tried again, & ever since then I never go on a different site. These guys are my go to guys hence why I keep ordering from them. So moral of the story is to give them a second chance because theyll come back better . Love gym direct”

Helpful Report

Posted 6 years ago

“Great product, solid and looks great.”

Helpful Report

Posted 6 years ago

“Great shipping times, good well packaged products. Pretty happy with their service”

Helpful Report

Posted 6 years ago

Gym Direct is rated 4.4 based on 1,899 reviews