Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,770 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, excellent customer service and fast delivery.”

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Posted 4 years ago

Thank you for your review Julie! We appreciate the time you took to share your thoughts. I would like to personally thank our customer service team members who helped make your purchase a pleasant experience. They are truly a vital part of what makes Gym Direct such a special company and I'm glad that their care was evident in how they treated you.

Posted 3 years ago

“Very easy and prompt. thank you”

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Posted 4 years ago

You're welcome Paolo! Thankyou for choosing Gym Direct - we are happy we were able to be of help.

Posted 4 years ago

“Great prices and fast delivery”

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Posted 4 years ago

Thankyou for the 5 stars and honest review - we really appreciate the feedback!

Posted 4 years ago

“Great value for money”

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Posted 4 years ago

Thankyou for leaving some feedback Brad! We really appreciate it.

Posted 4 years ago

“Quick communication back and forth, prompt delivery. Will purchase from again!”

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Posted 4 years ago

So glad to hear you had a positive experience with us Jamie! We're very happy that we were able to be of service and you found our communication satisfactory. We appreciate the feedback!

Posted 4 years ago

“Reasonably quick delivery. Amazing customer care. Sidney went above and beyond to help me find assistance to assemble the equipment. Equipment ended up being reasonably easy to assemble. 10/10 would use this company again for future purchases”

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Posted 4 years ago

Amanda, we really appreciate the feedback and super happy to hear Sidney was able to be of such great help to you! We will definitely pass it on to her. Thankyou for choosing Gym Direct and for taking the time to leave some thoughts. Have a fantastic week!

Posted 4 years ago

“Fast delivery, great product, exactly as advertised.”

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Posted 4 years ago

Thankyou for the great review and awesome feedback. Have a lovely weekend!

Posted 4 years ago

“without a hitch. all good”

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Posted 4 years ago

So glad to hear that! Thanks for the feedback!

Posted 4 years ago

“Easy to deal with, quick turnaround and fast shipping. What's not to like?! Will definitely order again. 5 stars! Thanks, Sam”

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Posted 4 years ago

We're very glad to hear we were able to get your order to you quickly. We appreciate the feedback, thankyou for leaving a review!

Posted 4 years ago

“Very happy”

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Posted 4 years ago

Thanks Hadzo, we're happy you're happy! Have a great week.

Posted 4 years ago

“Have purchased from Gym Direct on a few occasions now and the customer service, shout out to Sidney, has always been good. The turn around from ordering to receipt of a safety squat bar was about 3-4 days, can’t remember exactly. Will definitely buy again from Gym Direct and no problems at all with quality, thanks.”

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Posted 4 years ago

Thankyou for taking the time to leave such an awesome review Jeff! We're very happy Sidney was able to help you with your order, and that there was a quick turnaround with your new squat bar! We really appreciate the feedback. Have a fantastic weekend!

Posted 4 years ago

“You guys are the MOST affordable and well driven companies I have ever purchased from! I will continue to get all my future goods from you guys.”

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Posted 4 years ago

What an awesome review! Thankyou for taking the time to share your thoughts Caitie. We always appreciate the feedback as it allows us to improve our services. Truly appreciate your loyalty - have a fantastic weekend!

Posted 4 years ago

“Love these plates exactly what I was looking nothing fancy but does the job”

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Posted 4 years ago

Thankyou for taking the time to leave some thoughts, Mark!

Posted 4 years ago

“thank you for fantastic and fast order and delivery process :). quite fast considering it had quite a distance to travel to get out here ..very satisfied and will be buying off you again”

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Posted 4 years ago

Thankyou so much for leaving us some feedback - we truly appreciate it! Super glad we were able to get your order to you quickly. Have a great weekend!

Posted 4 years ago

“Too many haters. This place is great, i live in WA and got my order in less than a week.”

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Posted 4 years ago

Thanks for the awesome review Desiree! We really appreciate the feedback, and super happy to hear we were able to get your deadlift bar to you quickly. Have a great week!

Posted 4 years ago

“Good quality equipment for much cheaper than other online stores!”

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Posted 4 years ago

Thankyou for the 5 star review! We're happy to hear that we were able to give you a positive experience at Gym Direct.

Posted 4 years ago

“Excellent very happy with the delivery and trucking system -notification”

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Posted 4 years ago

Hey Marija, thankyou for leaving us some feedback! We're happy to hear that you had a pleasant experience with us and we were able to get your items to you in a relatively short period of time. If theres anything you ever need in future, don't hesitate to get in touch. Have a great week!

Posted 4 years ago

“Customer service is amazing as always. Yet to install but quality of the product looks good.”

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Posted 4 years ago

Hey Meg, thankyou for the awesome review! We're very glad to hear that our customer service was so satisfactory. If you get stuck with the installation, feel free to give us a call and we can try and guide you over the phone and provide any resources we have. Have a great week!

Posted 4 years ago

“Great quality products, quick delivery and great prices! Very happy with my purchases”

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Posted 4 years ago

Thanks for the awesome review Scott! We're very happy to hear that you had such a pleasant experience with us, and that you found our prices fair and delivery times relatively quick! If you ever require anything in future, please do not hesitate to reach out to us and we'll be more than happy to help.

Posted 4 years ago

“Great Products, Fast Delivery, Good Communication.”

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Posted 4 years ago

Thankyou for the review! We really appreciate it. Have a great weekend!

Posted 4 years ago

Gym Direct is rated 4.4 based on 1,770 reviews