Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,892 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good 👍 Will visit soon. Thanks”

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Posted 4 years ago

Thank you for your review Yong, I'm glad to hear that you enjoyed the experience with us. I appreciate your feedback and will be sure to pass it on internally so we can continue to provide a great service. If there is anything else we can do for you, please don't hesitate to get in touch!

Posted 4 years ago

“Extremely quick & great prices. When there were delays (due to Christmas), they emailed almost immediately and let me know. Such great customer service”

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Posted 4 years ago

“Good quality and easy to deal with. Only small thing is that the delivery tracking info sent out was incorrect and confusing - I got multiple emails with the wrong tracking link. A short phone call clarified this but it'd help to fix the system that sends the emails.”

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Posted 4 years ago

“Website is easy to navigate, prices competitive, good customer service.”

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Posted 4 years ago

“Great customer service and happy with the communication with knowing when to expect my parcel.”

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Posted 4 years ago

“Perfect, they exactly the same weights that was at my gyp I use to go.”

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Posted 4 years ago

“Products were exactly as described. Delivery time was reasonable”

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Posted 4 years ago

“Great company and they have some really good and well priced gear”

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Posted 4 years ago

“Top quality products, online purchasing process simple to navigate. Delivery relatively prompt. So, all good!”

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Posted 4 years ago

“Have dealt with Lilly and her team 10 years ago for a decent gym I had at Bundeena. Just purchased an Olympic bar and plates for the south coast of NSW in case we have more lockdowns. Terrific to deal with.”

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Posted 4 years ago

“Great communication and delivery updates, delivery took a little while but completely understandable with covid and bulk items. Bought single cable machine, made in china, works fine, easy to put together. No idea how it will go with long term punishment but for the price she’ll do the job”

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Posted 4 years ago

Thank you for your review, John. We're glad to hear that you like our communication and delivery updates! We know it can be frustrating waiting for a package, but we want to make sure the items arrive in perfect condition - so we take care to pack them carefully and send them out as soon as possible. I'm sorry that this meant there was a little wait on your order though.

Posted 4 years ago

“Great service. Have bought a few machines and have had both pleasant experiences and quality exceptional. Will be buying more in the future.”

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Posted 4 years ago

“Excellent equipment (16kg kettlebell), very competitive pricing, quick and safe delivery considering current circumstances and good communication. Excellent experience.”

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Posted 4 years ago

“great product and excellent service”

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Posted 4 years ago

“Quick delivery and easy to deal with.”

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Posted 4 years ago

“Very good thanks”

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Posted 4 years ago

“Awesome products at great prices, have bought heaps over the years and they are still going strong, from bench, to bumpers, dumbbells, always great quality”

Gym Direct 5 star review on 31st January 2022

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Posted 4 years ago

“Online ordering was very easy. The staff was very friendly and helpful when I picked up my order.”

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Posted 4 years ago

“Great prices and quality products, very happy with my purchases! A bit of a delay due to the pandemic but nobody can do anything about that, so it’s not a problem.”

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Posted 4 years ago

“Excellent service and delivery. Very detailed instructions on putting my half rack and bench together. Good quality especially for the price. Very happy with purchase and quality”

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Posted 4 years ago

Gym Direct is rated 4.4 based on 1,892 reviews