Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 4,504 Reviews

93 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 4,504 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 28th May 2023

Anonymous

James Patton

Erena Rau

Harrisons Carpet & Flooring 5 star review on 16th April 2023

Belinda Kelly

Harrisons Carpet & Flooring 5 star review on 26th March 2023

Raewyn And Fred Ashby

Anonymous

Anonymous // 01/01/2019

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“Great services Carpet efficiently installed on days requested Looks great on floor”

Helpful Report

Posted 4 weeks ago

“fitted our job in at very short notice and we are extremely impressed with the entire job. carpet and vinyl to entire house.”

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Posted 4 weeks ago

“Excellent response for quote and prompt carpet installation thank you.”

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Posted 1 month ago

“Excellent communication, Very professional installers, everything done when promised and quoted price A+”

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Posted 1 month ago

“From the first contact to completion of the installation of our carpet and vinyl, and thje follow up after the job was done, the service was absolutely first rate from Victoria and the whole team. The installers were a pleasure to work with and did an incredible job. Service of this calibre is often hard to find today, and we would not hesitate to use Harrisons Flooring again, and highly recommend them to any future customers - you will simply be amazed how easy the process is at every step.”

Helpful Report

Posted 1 month ago

“Had to wait for nine months and change my choice three times because my choice was unavailable after waiting for three months each time, then the vinyl had a manufacture fault and the carpet had to be re fitted by another workman after the job was not done properly by the first guy.”

Helpful Report

Posted 1 month ago

Hi Mabel and Patrick, Thank you for taking the time to send in a review. I am sincerely sorry that there were delays with your product and that you needed to make changes to your choices. New Zealand continues to have issues Nationwide and across all industries with supply and demand. To hear that you then had to deal with a product fault and some install issues is extremely disappointing. It does sound like we have rectified all of the issues now and I am sure that it looks amazing. I wish you well. Kind regards, Customer Care

Posted 1 month ago

“it was 1st class”

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Posted 1 month ago

“We had our new carpet layed this week and are so happy with the end result. Victoria was so thorough with the derails of the quote and choosing the carpet and underlay...The contractor Lance was here the day the carpet was booked in to do and uplifted the old ..made a perfect job of laying the new..and cleaned up after him to. Victoria followed up to see the completed job and made it easy to pay the final amount..Good on you Harrisons team.....and a surprise gift at the end too? !!!thankyou.”

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Posted 1 month ago

“Very happy customer. The pricing was competitive, the team were extremely professional, and they made getting our new flooring very straight forward. The installers went above and beyond and carried out the work incredibly fast, with great attention to detail. Our new laminate flooring looks fantastic and we will definitely be in touch with them to get our carpet done next.”

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Posted 1 month ago

“Amazing service within 1 week, l had a consultant here, Dave was excellent found exactly what l wanted, date booked in for installation. Andrew was here on the date and laid the carpet he did a brilliant job. I wish all services in NZ was as organised as Harrison. Very Happy Customer l could not fault the service.”

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Posted 1 month ago

“Excellent service, always willing to go the extra mile”

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Posted 1 month ago

“From the first consultation to the final clean-up after installation, we could not have been more delighted. Everything is clearly mapped out on what would happen when, and the team met each of the promises. Great value for money from people that you would always welcome into your home.”

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Posted 1 month ago

“Helpful and efficient from first to last contact, and the installation guys did a really great job.”

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Posted 1 month ago

“Good personal and professional service with good communication and excellent installation”

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Posted 1 month ago

“Awesome customer service from all involved. Dan and Jackson did an awesome job installing our carpet. I was very impressed and my boys were happy🙂🙂 with everything. 👍👍for the team.”

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Posted 1 month ago

“Great fast service. Extremely happy with the end result.”

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Posted 1 month ago

“Fast easy friendly service. Renovating we new what we wanted and were able to get it quickly and easily. High recommend.”

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Posted 1 month ago

“Great service, totally professional and well priced.”

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Posted 1 month ago

“Great service, the fitter arrived on time completed the work in a professional manner,cleaned up and left a very good finish,highly recommend this company.”

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Posted 1 month ago

“Always reliable and approachable. If they give a time then they're there.”

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Posted 1 month ago

Harrisons Carpet & Flooring is rated 4.7 based on 4,504 reviews