Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,135 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,135 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An amazing experience. Jeremy was so helpful with choosing the colour and the installer Jamie fabulous. I love the product and such good service.”

Helpful Report

Posted 7 months ago

“Installer made a good job, got it all finished on time, arrived late, but got given wrong address.”

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Posted 7 months ago

“Jeremy was very efficient with the colour matching. He was very professional to deal with and kept us up to date with the delivery. Dane the flooring layer was also efficient and pfrofessional. A great team to deal with.”

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Posted 7 months ago

“A huge thank you goes to Tom and Clayton of Bay of Islands branch. Very efficient and perfect installation of carpet laying after moving all our heavy furniture then putting all back after. Thank you also to Kay for your initial advice and communication which completes the whole package. The friendliness and professionalism of this team is highly recommended.”

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Posted 7 months ago

“happy with every aspect, beginning to end, the 100% wool carpet is beautiful, feels good under foot. very impressed with the installer of the carpet. wonderful, tidy job. I'm super happy.”

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Posted 7 months ago

“The installers were amazing with being respectful polite and knowledgeable, highly recommend, our carpet was laid in Waitara Taranaki”

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Posted 7 months ago

“Harrisons laid carpet and vinyl floors in our Richmond home. The service we received was first class from choosing product to completion of the work. Their workers were a pleasure to have in the house. We would have no hesitation using them again. Diana and Bill”

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Posted 7 months ago

“We are 100% satisfied with the prompt quoting, competitive price and no-fuss installation of our new carpet. Would definitely recommend to others. Thank you Jeremy and team!”

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Posted 7 months ago

“Responsive & friendly, flooring upgrade was completed on schedule. We're very happy with the quality of the work and the end result, thanks guys”

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Posted 7 months ago

“Great friendly service. Competitive pricing, delivered on time. All round highly recommended.”

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Posted 7 months ago

“"I had a fantastic experience with Jeremy and Wendy from Harrison's Carpet! From start to finish, the service was outstanding. The team was professional, friendly, and really helped me choose the perfect carpet for my home. The installation was smooth and completed with great attention to detail. My new carpet looks amazing, and the quality is top-notch. I highly recommend Harrison's Carpet to anyone looking for high-quality flooring and excellent customer service!"”

Helpful Report

Posted 7 months ago

“Jeremy and his team have been excellent communicators throught the 2 recent jobs they have completed for us. Very good customer service and all work completed to a high standard at competitive prices. Any issues wete dealt with in a timely and professional manner. We would happily recommend this company. Marion & Peter”

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Posted 7 months ago

“Jeremy was very helpful and helped making the right choice. The two carpet layers were amazing very quick and efficient. I would recommend Harrison’s to anyone thinking about flooring.”

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Posted 7 months ago

“Wanted to send a huge thank you to the Harrison’s Flooring Team in Hamilton. Everyone in the team from start to finish were so helpful and professional. The consultation with Paul, the hard flooring guys Brandon with Vollie both very friendly and the carpet layer Mari also was very quick too. Even the administration staff keeping us up to date with dates and details, following up on if the job was completed to our satisfaction. Both Rick and myself again would like to thank you all and recommend anyone wanting their flooring done to contact the team at Harrison’s.”

Helpful Report

Posted 7 months ago

“I paid $800 extra for the premium underlay. It was lucky I was home when being installed because I noticed the cheaper underlay was being put down. They admitted they had made a mistake and oops.. my underlay wasn’t in NZ - I was going to have to wait another week. We couldn’t live with all our furniture and bedding in the kitchen so my family was forced to move out. They reimbursed me a small amount which didn’t cover the expenses of one weeks unplanned accommodation. Paul was unapologetic and came up with excuses. If you use them be warned .. be home when it’s installed to make sure your getting the right product. I wouldn’t use Harrison’s again.”

Helpful Report

Posted 7 months ago

Hi there, thank you for contacting us. Your feedback is important to us. If you could please contact us on 0800 421 001 or customer.care@hah.co.nz and we will be able to follow this up for you.

Posted 7 months ago

“Jeremy at Harrisons was great to work with, we love our new floor, everything went pretty smooth! I was very happy with how quickly everything was done, the price and the communication. Thanks!”

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Posted 8 months ago

“Jeremy from Rodney was amazing to deal with. The main reason we went with Harrisons was because of the confidence he gave us when changing to laminate flooring. He went the extra mile sourcing like for like product, and we appreciated that. Jeremy was very easy to deal with and addressed all concerns and queries professionally. Timing was perfect-everything happened as and when expected. Thumbs up to John the installer too. He was lovely and did a fantastic job preparing and laying the floors which look amazing! Thank you team.”

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Posted 8 months ago

“Awesome service from start to finish! Victoria really cares and is a true professional. The carpet layers were so friendly and efficient. Even joins can’t be seen not like a rival company I used in the past in kenepuru! I am very happy to recommend Harrisons to anyone wanting flooring done well.”

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Posted 8 months ago

“These guys put down carpet in the bedrooms in my rental property. Highly recommend... fast, friendly and efficient!”

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Posted 8 months ago

“Great service and pleasant to deal with. Love our garage carpet”

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Posted 8 months ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,135 reviews