“Very good service from Sue. Didn’t waste any time just got on and did it. Offered many helpful suggestions about what colour to choose. Much appreciated.”
“Lawrence and the team really came through for me during a stressful renovation. Time was of the essence, however they ensured everything was completed before my deadlines, kept me informed every step of the way, and provided a great discount.”
“We delt with Shane last year and were frustated with the lack of communication, slow process in providing a quote and eventually gave up. However, this year we wanted to take advantage of the sale and made contact again hoping this time will get better. We were wrong, the same thing happened again, no responsiveness and obviously slow interaction from their part. I thought they are putting customers' needs first. Very bad experience and we won't deal with them again!!!”
Hi,
Thank you very much for taking the time to let us know about this. I am very sorry to hear that your experience did not go well.
We will be discussing this with the Business Owner and address communication.
Kind regards,
Customer Care
“Excellent experience working with Harrisons Rotorua. Like working with friends and the result has been awesome, transforming the feel of our house. Appreciated the product awareness that allowed us to distill down options without being overwhelmed by choice. Install service was also excellent with good communication from Harrisons at every stage of the process. Highly recommend.”
“Went to check on the place - carpet layer wanted to use our skip to chuck job from another job in, and small off cuts and clean up was not done properly, as well as doors still left unhinged, and carpet is in a mess no sign of clean up, and broken blades just chucked in the middle of a room - I hope this isn’t normal ?”
Hi,
Thank you for your feedback, I am very sorry to see this. I hope that they had returned the next morning to rectify this. I will get in touch with the business owner immediately.
Kind regards,
Customer Care
“Harrisons have done my flooring and windows, great people answer all my question's and both flooring and curtains reps where great with advise. Thank you”
