“A year after installation and we still have issues. Carpet corners not attached properly in cupboards , lines appearing through the Tarkett vinyl where the underlayment meets, bubbles. As mopping the floor with even a damp (not soaking) mop allowed water to penetrate down to the underlayment, we’ve been forced to run silicone around the edge, which is just ugly. Really, really disappointed. Of course, the bubbles are our fault, because we allowed water to get underneath. How does that work? If I could rip the whole lot up and start over, I would.”
Hi,
Thank you for taking the time to write a review, I was sorry to read that you are disappointed with the product you chose and it's functionality. Please contact us if you would like to discuss this any further.
Kind regards,
Customer Care
“The initial consultation and sales service was very good. The installers did not display any customer service, the incorrect carpet (both size and colour) was delivered this resulted in a substantial delay with installation There was no apology and follow up service or compensation offered. I wouldn't use Harrisons again.”
Hi,
Thank you for your review. I was sorry to hear that there was a mix up in the delivery of your product but was pleased to hear that it was rectified and fully installed two days later. Also the offer of a free rug for the troubles.
Kind regards,
Customer Care
“The fitting was excellent by a man who gave us all the details we needed. He was very informative and we knew exactly what we were getting. He was very helpful and knew exactly what he was doing. The fitting was good and he spent time getting it as it should be. All told, Harrison’s were the best👍”
“This the 2nd time I have used Harrison’s and both times I have been more than happy with the service. Both times they have been able to accomodate my short time frame and lay carpet so I could move in without delay. Grateful thanks.”
