Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

Write Your review

Tell us how Harrisons Carpet & Flooring made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service nothing to much trouble for the Gisborne branch guys and Chris they are very friendly and helpful , Chris has just sorted me out with blinds for the whole house excellent service.”

Helpful Report

Posted 5 years ago

“Great service!”

Helpful Report

Posted 5 years ago

“From our first contact for a quote to the install, Shane blew the competition out of the water with his attention to customer service and detail.”

Helpful Report

Posted 5 years ago

“No problems as usual”

Helpful Report

Posted 5 years ago

“You have a good range of colours I thought. But after I did choose my colour the next day I found out that it was not available .....so I choosed an other one and had to find out that it also was not available. Finaly i just took what was there ..........i rather not see the colour if you don't have it . Trades people were young and still learning somehow which was ok for me ......we all go through that if we start . But I ask them to leave the off cuts for me in my place . They took them all away which was dissapoining ...........but I did not complain. I realise that I got the whole thing for a really good Quote .........it was somewhat underpriced to my advantage .........so I just accept the whole outcome . But as you can see there is room for improvement . And i realise that the people which were organising it did there best but were still learning .................. I am sure it all will improofe over time.”

Helpful Report

Posted 5 years ago

“Outstanding from beginning to end”

Helpful Report

Posted 5 years ago

“Harrisons and their contractor went out of their way to make sure that we were comfortable with the date and time of install, fitted in with what we wanted and the carpet was put in with very little fuss and bother.”

Helpful Report

Posted 5 years ago

“Great value for money. Timeframe we were able to have installed earlier than expected which was even better for us And a minor issue with carpet measurements was sorted easily and quickly. We had Dan Haslam and would happily recommend Harrisons to everyone and use them again for future needs. Awesome Customer service!”

Helpful Report

Posted 5 years ago

“Excellent...I would definitely recommend Harrison’s Carpet.”

Helpful Report

Posted 5 years ago

“Have used Harrisons twice now and each time very impressed with the service and product. Wouldnt go anywhere else. Thanks”

Helpful Report

Posted 5 years ago

“Extensive range of colours and types of carpets. Consultant was knowledgable about the products.”

Helpful Report

Posted 5 years ago

“Awesome service on colour schemes, quality, specials on prices! Both salesmen & installers were professional & super friendly..”

Helpful Report

Posted 5 years ago

“All round bad experience, laminate flooring in 2 different areas - one area laid sideways, the other longways. Had to come back and re lay one area. Disappointment again as they used small patches of laminate which stood out as all 4 patches were in very obvious places..... had to come back for the third time to fix this. Unfortunately they damaged 2 doors when they had to remove them and plane the bottoms as the doors didn’t shut. Sarah the franchisee was very rude, demanding the final payment before the job had been fixed/finished. Complained about having to come back 3 times to fix all these issues !! I would definitely not recommend Harrison’s Flooring.”

Helpful Report

Posted 5 years ago

“Excellent service, informative and reliable.”

Helpful Report

Posted 5 years ago

“Has made our house a home.”

Helpful Report

Posted 5 years ago

“We were very impressed with the fact we got a quote on the day they came and measured up.”

Helpful Report

Posted 5 years ago

“Easy to deal with very flexible”

Helpful Report

Posted 5 years ago

“From intial contact to installers leaving have no complaints. Amanda was very helpful and took plenty of time to make sure we were satisfied. Installers were clean and tidy in there workmanship. would have no hesitation in using Harrisons again.”

Helpful Report

Posted 5 years ago

“Very pleased with our choice of kitchen vinyl”

Helpful Report

Posted 5 years ago

“They were amazing. Really quick and efficient. We are delighted with our new carpet.”

Helpful Report

Posted 5 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews