“Amazing customer service, Sarah went the extra mile with advice and my carpet selection and dropping me more samples in to help with my final choice. Carpet installation is so good I cant even see any joins. Love my new carpet, thank you!”
“Great service and products...Extremely happy with our installations of carpet/planking and curtains, venetians and roman blinds, thank you Amanda and Jordy.”
Hi,
Thank you for your feedback. I am sorry that there have been delays with completing your job. I have sent your feedback through to the Business Owner and will follow up with him on the progress.
Kind regards,
Customer Care
“Incredibly happy with my flooring. Local rep Kelly, was great and could not fault the friendly professional team that laid it. Highly recommend Harrison's, Counties branch.”
“We were very happy with the service, price and outcome provided by Harrison's Blenheim. Great company to deal with and the carpet looks amazing in our new home.”
“The service provided by Russell from the initial consultation to the completion of the installation was exceptional! He even popped in on the evening to get feedback and to ensure everything went well on the day. I highly recommend Harrisons Nelson to anyone needing any flooring services”
“Communication wasn't the best leading and during install. The execution of finishing was poor, left with gaps in the floor and carpet lay not professionally. Poor time management which led to a disappointing finish for a lot of money spent.”
Hi,
Thank you for your feedback. I am sorry that you have been left disappointed with your Harrisons experience. I will pass this feedback on to the business owner. I am sure that they will be in touch with you soon.
Kind regards,
Customer Care
“We we’re thrilled to get the garage carpet laid within a week of contacting Harrison’s. We had a lot of questions to ask them before going ahead with the job, and although we missed them when they called around to quote, they promptly answered all of our questions when we called.
We’re quite fussy (to say the least), but can honestly say we couldn’t fault the carpet laying.
Thanks Harrison’s!”
“Great customer service and helpful, courteous installer who finished the job within the time advised. This is the 2nd time we have used Harrisons and would use Harrisons again. Recommend”
“Our franchisee was very friendly and informative especially in initial stages of engagement. There were a few questions, queries that I had where I had to follow up after the initial contact as I had not heard back with an answer or solution. A couple of times I had to remind him of what the initial questions/query was.
The installers were lovely but in the second property that we re-carpeted and vinyled did not think to ask questions, in one of our rooms and they have laid the vinyl incorrectly. The cost of getting this fixed has now been passed back to us to remedy. A little commonsense and initiative would have been gone a very long way here and has left us in the lurch as we can not have this fixed anytime soon!
I love the flooring that has been laid in our house but was also slightly overcharged, I have had to query this twice now.”
