“Never will deal with these guys. First time I tried and customer service was rude, at no fault of my own.
Asked kindly as it was my first time and get a rude reply 😒”
Hi Kelly,
Thank you for your feedback. I was sorry to hear that you felt you had been spoken to rudely. I see only contact from you in 2017 and we were unable to offer you an appointment on that week as we were fully booked. Please feel free to contact the call centre if you would like to discuss this further. Phone: 0800102009 or customer.care@hah.co.nz
Kind regards,
Customer Care
“Great experience from selection to installation of laminate flooring and carpet. Suzie Duthie was so pleasant to deal with, gave great advice and nothing was too difficult. Flooring installation was straight forward, reliable and on time. Flooring has complemented our renovation beautifully. Product quality and price excellent. Harrisons would be my first choice for flooring.”
“the whole process was painless. We felt the company listened to OUR opinions and offered advice when asked.
The guys who lay the flooring and carpets were great! Worked hard, tidied up and did their best to be as un-intrusive as possible.”
“We were really impressed with Harrisons. They are very efficient, reliable and communication was great from start to finsh. We're thrilled with the end result. Thoroughly recommend.”
Hi,
Thank you for taking the time to comment. I was sorry to hear that you were not happy with your service. I have passed your feedback to the business owner but if you would like to discuss this further then please contact, customer.care@hah.co.nz or call us on 0800279009.
Kind regards,
Customer Care
“Both the carpet layer and the vinyl layers were very professional and did good jobs.
However the vinyl developed a ridge across the doorway which doesn't look good. I spoke with Rob about it and sent a photo. The layer was supposed to contact me about it but I never heard”
