Harrisons Flooring Reviews

Name: Harrisons Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,146 Reviews

94 %

of reviewers recommend Harrisons Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,146 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Knowledgable staff who are friendly and helpful.”

Helpful Report

Posted 4 years ago

“Grant was excellent and patient with the slow progress of the build. Turned out the carpet layer had been here before to carpet in the sleep out. Another added bonus. Overall, excellent service. An aside, less than impressed with pitch from the solar panel rep's pitch Richard, Karitane”

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Posted 4 years ago

“Love my carpet, love my flooring. Thank you Jeff, Phillipa and the team for doing such a great job :)”

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Posted 4 years ago

“Great to work with and great with communication. Very happy !!”

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Posted 4 years ago

“Love my new carpet, great service, thank you Harrisons.”

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Posted 4 years ago

“Great communication and pricing, installation was done perfectly, thank you”

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Posted 4 years ago

“After a unforseen problem with our floor , Harrisons went over and above to help resolve the problem as quick as possible and leaving us with a beautiful whole house finish we adore ❤”

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Posted 4 years ago

“Excellent initial measure and quote. Very efficient carpet laying.”

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Posted 4 years ago

“The non response attitude reflects badly on your business.”

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Posted 4 years ago

“Great service and follow up. Very obliging installer as well!”

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Posted 4 years ago

“Awesome to deal with.”

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Posted 4 years ago

“Very happy with the new carpet and laminate flooring that we have had installed by Harrisons. Great professional team and an excellent result to modernise our home.”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Please see previous comments”

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Posted 4 years ago

“Thank you, cannot rate you highly enough,from the outset of meeting Paula and her professional advice and expertise,to the final install was a pleasureable experience. Absolutely thrilled with our new home filled with drapes and blinds from Harrisons.Thank you to the team.”

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Posted 4 years ago

“I don’t think this carpet was as thick as the carpet laid 4 years ago but the underlay is better as it is great to walk on thankyou”

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Posted 4 years ago

“So far very happy with the product. Hope it does not scratch to easily.”

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Posted 4 years ago

“Flooring was fine and sub-contractor fitters good. Franchise owner only seemed interested when trying to get a sale. Communication was poor.”

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Posted 4 years ago

“Made the process extremely easy. And the installer we had was exceptional. Highly recommend”

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Posted 4 years ago

“Never will deal with these guys. First time I tried and customer service was rude, at no fault of my own. Asked kindly as it was my first time and get a rude reply 😒”

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Posted 4 years ago

Hi Kelly, Thank you for your feedback. I was sorry to hear that you felt you had been spoken to rudely. I see only contact from you in 2017 and we were unable to offer you an appointment on that week as we were fully booked. Please feel free to contact the call centre if you would like to discuss this further. Phone: 0800102009 or customer.care@hah.co.nz Kind regards, Customer Care

Posted 4 years ago

Harrisons Flooring is rated 4.7 based on 5,146 reviews