Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Showed us things we hadn’t even thought of.”

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Posted 4 years ago

“Extremely good to deal with all the way through, from initial contact to getting the finished products installed. Would highly recommend.”

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Posted 4 years ago

“Very tidy and efficient install”

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Posted 4 years ago

“Our local franchisees are friendly and helpful and professional. We were very happy with their prices and the laying.”

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Posted 4 years ago

“My mum had her little house fully recarpeted by Harrisons Hobsonville. From the moment we met Sue we knew we were in good hands. The consulation was great, everything was explained well and the day of installation went as smooth as. The guys were super friendly and did a great job. My mum is so pleased with her new carpet. Definitely recommending you guys to others. Thanks for making an older lady very happy.”

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Posted 4 years ago

“Thank you to Devon for being so efficient when we met him and for organising our carpet to be installed so quickly!”

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Posted 4 years ago

“I had a water leak that had caused mould in part of my carpet. A staff member from Harrisons came and quickly solved the problem. My carpet is no longer in production so he organised for the carpet in my walk-in wardrobe to be used to replace the piece of carpet in the lounge and wardrobe was carpeted with a new colour which is so close to the old no one will ever tell the difference. The whole job was completed quickly and efficiently by staff who were so friendly and obliging it was a pleasure to have them.”

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Posted 4 years ago

“Very happy”

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Posted 4 years ago

“Wonderful service throughout the entire process. This is the second time I have used Dave Nicolson snd his team and would highly recommend them. The layer was exceptional. He left the house in a beautiful condition with vacuuming done, two mats cut to protect entry points and off cuts neatly put away in a storage cupboard. Thank you Dave and layers for a wonderful experience.”

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Posted 4 years ago

“We are very happy with the vinyl layers work. However, the process getting to this was terrible. A couple of days before the initial install date we advised the installer had cut his hand and wouldn't be able to do the install - we accepted this as something that happens. The install was rescheduled for 2 weeks later. The night before the install was to happen, we were advised the installer was not available and Harrisons would have to reschedule. We were advised a few days later that it would be another 2 weeks before the installation could occur. Totally unacceptable particularly when we needed to move furniture for the install to occur. I contacted the Harrisons support line who agreed this was unacceptable but couldn't seem to do anything to bring the install date forward. I guess this is how a franchisee can destroy a company brand. We wont be hurrying back.”

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Posted 4 years ago

“I awarded you five stars as from the initial meeting with Shane until the final carpet laying by Neville all stages were handled professionally. Very happy with my carpet and the whole process.”

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Posted 4 years ago

“Great service and job done well”

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Posted 4 years ago

“Excellent communication, install timeframe and a pleasure to deal with.”

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Posted 4 years ago

“Good service with good pricing”

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Posted 4 years ago

“We are very happy with our new carpet 😊”

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Posted 4 years ago

“Service was very good. Installers were friendly, helpful and did a great job”

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Posted 4 years ago

“We found the installers of our carpet to be responsible and caring.”

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Posted 4 years ago

“Thank you Shirley, Russell and Max, I feel like I’m walking on air with my new carpet, makes the house feel so cozy too. My mats don’t slip on the SDN, easy to clean with vac cleaner (is it the loop pile) and a very good price. Regards Sandra Connell”

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Posted 4 years ago

“We absolutely love our new carpet…..it’s like we are in a new house. We are certainly sitting back and enjoying it for sure.”

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Posted 4 years ago

“Kaye was very friendly & gave great advice & solutions”

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Posted 4 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews