Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jon from Harrison’s ChCh was so helpful and obliging with the service we received. Both subbies, who removed the tiles and layer the vinyl planking were fantastic and the whole project was seamless and worry free!! Highly recommend!!”

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Posted 4 years ago

“Super impressed with the sales associate who came to our house, listened to our needs and situation, then recommended a product and colours.”

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Posted 4 years ago

“Love the carpet, colour and texture. Installation quick, representative helpful and knowledgeable.”

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Posted 4 years ago

“Fantastic service in your own home, enjoyable from beginning to end with the selection from their vast range to communication with Clive regarding laying date and payment through to the carpet being supplied and laid…. I was very impressed with Harrison’s and highly recommend their service.”

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Posted 4 years ago

“Great product. Great service. Friendly people and very helpful.”

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Posted 4 years ago

“Installer needs customer service training.”

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Posted 4 years ago

“Nice products. Customer care somewhat hit and miss. Not very responsive and defensive rather than constructive when questioned. Would try elsewhere next time.”

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Posted 4 years ago

“Good service, very happy with the quality of the carpet itself and the care taken in the fitting of it. Would certainly use this company again.”

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Posted 4 years ago

“We purchased both Wool carpet and Pergo laminate flooring from Harrison's. David the local rep and the carpet and flooring installers were all excellent and thorough. We couldn't be more happy with the service and the results.”

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Posted 4 years ago

“Shane was awesome and so was team”

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Posted 4 years ago

“Good service. Very pleased with my new carpet.”

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Posted 4 years ago

“we found Harrisons excellent to deal with. Service was excellent and prices competitive.”

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Posted 4 years ago

“Outstanding customer service, top quality carpet and vinyl. The tradesmen who carried out the work were respectful, hard working, helpful and did a superb job. Many thanks indeed.”

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Posted 4 years ago

“Very promt service and qualified technicians”

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Posted 4 years ago

“The best of service. Will have no hesitation using Harrison's in the future.”

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Posted 4 years ago

“Just want job completed.”

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Posted 4 years ago

“What an amazing company to deal with. They were amazing from beginning to end and have the most awesome team of installers, polite. friendly, respectful and took such great care with the products and the finish.”

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Posted 4 years ago

“Great service very pleased 😀”

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Posted 4 years ago

“From start to finish Dan from North Waikato was amazing. Listened to what I wanted to achieve and understood my allergies, so only had wool carpets to show me. Install was earlier than planned and professionally done. Highly recommend. Thanks Dan and your team”

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Posted 4 years ago

“Actually had our Silk Road SDN (Nylon) carpet installed early 2019…. The layers did fine. The regret is that it keeps shedding ! Because it’s not woven but is glued, and assume this will continue forever! We told to snip these single bits of tufts to level of pile, and not pull them out! Be great if we reach a point where they stay glued! Have to vacuum in one direction which is time consuming and a frustration (a lesson learned). It’s also very drying on skin (bare feet) and would not choose this sort again. Not as brilliant as we’d hoped. A lovely feel, but combo or all wool if there is a next time for us!”

Helpful Report

Posted 4 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews