Harrisons Flooring Reviews

Name: Harrisons Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,146 Reviews

94 %

of reviewers recommend Harrisons Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,146 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from both the consultant & installers. Love my new flooring ❤️”

Harrisons Flooring 5 star review on 17th October 2021

Helpful Report

Posted 4 years ago

“Great carpet, helpful consult, very sharp price and the install was seamless. Very happy overall.”

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Posted 4 years ago

“Good communication from start to finish.”

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Posted 4 years ago

“This is the second time we have used Harrison’s they have always been prompt kept in touch with changes due to covid informative and given good advise”

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Posted 4 years ago

“Rob and the team at Harrisons went to great lengths to ensure we were happy with the carpet when installed.”

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Posted 4 years ago

“Very reliable and great product.”

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Posted 4 years ago

“We had our entire home re-carpeted and from the start of first enquiry right through to finish we could not have been more expressed with the high level of professionalism, communication, consultation and installation provided by Neil MacKenzie-Hall and his team at Coastal Bay of Plenty. So happy we chose Harrison Carpet.”

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Posted 4 years ago

“Good service and excellent job”

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Posted 4 years ago

“Super impressed with Dan and his team! Great service, from choosing product through to install.”

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Posted 4 years ago

“Sales person Grant and installer Gary were extremely helpful and very knowledgeable recommend this team to everyone”

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Posted 4 years ago

“I had woollen carpet and underlay fitted and from the first initial contact to the final laying of it has been a really great experience. The Waikato North rep listened to what I wanted and the colour I wanted and took his time to advise me on everything I needed. I have had it in about a month now and love walking on my new soft warm carpet. I highly recommend Harrisons to anyone.”

Helpful Report

Posted 4 years ago

“Actual product great, no complaints there. Customer service and installation of flooring was very poor. Dealt with a carpet and Flooring Franchise owner, who needs to work on her customer service. Especially when problems arise. The floor layer was a very poor tradesman as evidenced by the photos. Tried to talk to franchise owner about how unsatisfied we were and she threatened us with legal action. Paid the account in the end as could not deal with the stress of the whole ordeal. Will not be recommending Harrison's, That particular branch anyway. Sorry to say.”

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Posted 4 years ago

“lovely job very happy with outcome”

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Posted 4 years ago

“Punctual, polite, fast, responsive. Very pleased with overall service. Thank you very much.”

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Posted 4 years ago

“Great service and communication... especially as dealing with delays due to COVID.”

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Posted 4 years ago

“Great service and the installators of the laminate flooring & carpet were efficient, helpful and friendly. Thanks you guys”

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Posted 4 years ago

“Looking for new carpet for our large house,so checking reviews on said Company's....sorry Harrison's after reading all of the reviews on this site they are to Hit and Miss to contemplate using your services. Looks like you should be doing something in regard to your Franchise holders and Contractors plus your Customer Service going by the reviews.”

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Posted 4 years ago

“Nathaniel and his team were wonderful to deal with. We are extremely satisfied with the finished look and we would highly recommend them.”

Helpful Report

Posted 4 years ago

“Poor installation, damage to cupboard, over cuts to vinyl, wrong naplock used and it isnt fixed in the middle and lifts, paint damaged, missing vinyl etc and no drop sheets- dust everywhere. Poor customer help when contacting the Agent about the install and was told I was unreasonable about mentioning the Installers health conditions when he told this directly to myself.”

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Posted 4 years ago

“Very satisfied with service and product”

Helpful Report

Posted 4 years ago

Harrisons Flooring is rated 4.7 based on 5,146 reviews