Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ankit who help install the carpet was quick and prompt in regards to the tight timeframe that was given, we are very happy with the outcome and can't wait to get more carpet done by him and his team.”

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Posted 3 years ago

“Great service from Amanda and Hamish, with installer Jamie doing a superb job. Definitely recommended for carpeting in New Plymouth.”

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Posted 3 years ago

“very receptive to our requests to change dates”

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Posted 3 years ago

“Great job, really pleased, thank you.”

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Posted 3 years ago

“Excellent communication, great range of products and friendly service”

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Posted 3 years ago

“Great value and very responsive. Carpet was installed ahead of schedule and looks absolutely fantastic!”

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Posted 3 years ago

“I found everyone very helpful from the showing of the products right up to the installation. Very happy with the final product looks great :-).”

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Posted 3 years ago

“Good price Great carpet layer done besutifully Very helpful person. Office slow to answer phone messages or emails”

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Posted 3 years ago

“Harrisons have given us exceptional service from the first phone call, Dan, to the last seconds and wave down the driveway from the installers. Neiko and Hamish were absolutely brilliant, very polite professional, friendly, efficient very careful with our furniture. There were no marks from the stretching process on our skirting at all. What a great pair of workman they sirk so well together so refreshing to see these days. Go well guys all the very best for your future endeavors youvtwo we're a pleasure to have in our home the carpet is wonderful thankyou. Dan thankyou for your advice and and the perfect selection you showed us. You could see exactly what would work thankyou Dan, go well you are fantastic at your job.”

Helpful Report

Posted 3 years ago

“Promised much but poor delivery and service . Took our carpet when told not to and rendered it useless by cutting it in half. An hour late so I got in trouble with work. Not a word of apology at all. In fact the general impression that the tradesman only wanted to talk to our make boarder even though I was in the house to answer questions! Horrible clicking floor that eventually got sorted but not after we were made to feel stupid. Never use Harrison’s again. Interesting that I’ve met others that feel the same”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us your feedback. I was sorry to hear that you did not have a good experience with Harrisons. We value our customer's feedback and we will review your case and see where improvements could be made in the future. Kind regards, Customer Care

Posted 3 years ago

“The entire process of selecting carpet to the end product with the installers were excellent. The installer were really fast and efficient and helpful.”

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Posted 3 years ago

“Fantastic job by Harrison! Very happy with the entire process for the carpet installation, from initial quotation to laying.”

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Posted 3 years ago

“Excellent fast service”

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Posted 3 years ago

“Kerry and Mark were fantastic to deal with helping to sort out an issue which we had before they took over the franchise and we were very happy with the result”

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Posted 3 years ago

“Great price and friendly service.”

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Posted 3 years ago

“Great experience from quote to install. Final result looks fantastic.”

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Posted 3 years ago

“Quick install and good follow up service!”

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Posted 3 years ago

“Very happy dealing with Harrisons”

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Posted 3 years ago

“As previously stated, your two lino-layers were extremely professional, but had my interests at heart at all times.”

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Posted 3 years ago

“Dave made the process easy and affordable. 2nd time using him and his team. Great range of products and knowledge, will definitely recommend you to friends and family 5*”

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Posted 3 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews