Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we got the carpet we wanted and the install was great”

Helpful Report

Posted 3 years ago

“We had such a great experience. Liz came over and talked through our options with a whole bunch of samples and good advice that made our final decisions much easier to make. She then quoted us then and there which was very handy. We also had a brilliant experience with the carpet layer who was laid back and efficient. Highly recommend - and you're supporting local. Choose these guys!”

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Posted 3 years ago

“Great job done by all at all stages of our carpet installation, highly recommend this team of friendly experts. We LOVE our new carpet!”

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Posted 3 years ago

“Extremely poor coms. All communication stopped as soon as I queried the Seven Sharp viewers discount. It became evident they did not want to honour an advertised discount, so the owner opted to just not respond after multiple attempts to contact. Ended up delaying my build and having to source elsewhere. Provided feedback to head office, they said they would get the owner to make contact. They didn’t.”

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Posted 3 years ago

“Our guy was super quick and efficient, job well done, carpeting looks great.”

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Posted 3 years ago

“I found the whole process so easy start to finish. The sales man was friendly and helpful and the installers were very professional with a fantastic end result. Thank you”

Harrisons Carpet & Flooring 5 star review on 3rd October 2022

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Posted 3 years ago

“Great product and service. The Taupo Harrisons team did a fantastic job installing carpet for my mother.”

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Posted 3 years ago

“We received excellent service from start to finish with our carpet installation. Great carpet at a really good price. We were kept informed of any understandable delays due to manufacturing hold ups at a difficult time for everyone.”

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Posted 3 years ago

“Excellent communication, and install service. Due to this, I continue to deal with Rob and his team”

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Posted 3 years ago

“Harrisons were great to deal with. They gave us a great price and were very prompt in getting back to us with a quote. The laying was fast and looks amazing.”

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Posted 3 years ago

“Really happy with the whole team from assisting us with choosing carpet and vinyl to the guys that installed made the whole process easy”

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Posted 3 years ago

“quick, efficient and excellent service coupled with a great price”

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Posted 3 years ago

“Requested a price 5 weeks ago, told Amanda would be in touch, waited over 2 weeks, followed up told another message would be sent through 3 weeks later still heard nothing. Visited carpet court today who gave me a price, I accepted the price and the carpet will be installed in 3 weeks. If you want service suggest you visit Carpet court!”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback. I apologise for this experience, it is not how we like our customer service to be. I will look into this further and speak to the Business Owner. Again my apologies. Kind regards, Customer Care

Posted 3 years ago

“Far better than other flooring companies used. Extremely happy with every element of service.”

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Posted 3 years ago

“Victoria was extremely helpful with lots of good advice. She went out of her way to make sure all our questions were answered. The installation team were great and very efficient.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Great contact and booking system. Job done to a good standard. Luke didn't even mind out Pointer Cross doggo hanging around while we were out.”

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Posted 3 years ago

“Amazing service from quote to installation.”

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Posted 3 years ago

“I had a very good experience with Harrisons from the first meeting, consultation and measure. I had to keep delaying the install but they were so accomodating and patient. The carpet layer was top notch and we just love the end result. 10 out of 10!!! Thankyou.”

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Posted 3 years ago

“We had Harrison's install carpet in our last house, had carpet and vinyl in this house then garage carpet. Very happy with service and install once more.”

Helpful Report

Posted 3 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews