Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new carpet! The guys did a great job and super helpful. I'll definitely be recommending them.”

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Posted 5 years ago

“Never ever again would I order from Harrisons Nelson. Short of order (apparently someone stole it from there storage facility) - cant get any more in for months! Half on the floor! Now short of underlay also! This has cost us so much money/ lack of sleep and days of time at our expense.”

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Posted 5 years ago

“Love our new carpet! Excellent customer service and communication throughout. We had three quotes and Harrisons was very well priced and the only place that had the right grey we were after. Fantastic advice on carpets with having kids and dogs.”

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Posted 5 years ago

“Harrisons laid new vinyl flooring in my bathroom. I was very pleased with the excellent quality of the workmanship, and the great customer service. I would thoroughly recommend them to anyone wanting flooring done. First class work!”

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Posted 5 years ago

“Whangarei. Excellent customer service. Excellent contractor/tradies who installed. Cheers Whangarei Harrison’s Flooring. Mel . 👍”

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Posted 5 years ago

“very good responses to enquiries by email and phone, efficient carpetlaying, great carpet !”

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Posted 5 years ago

“Thank you for the easy install over the trying times of covid”

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Posted 5 years ago

“Promt quote - did what they did when they said they would - nice to deal with”

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Posted 5 years ago

“Helpful service from start to finish, a happy customer”

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Posted 5 years ago

“We are extremely happy with our carpet. Thank you Davin and Rachel for the help you gave us with choosing the right carpet! We must also make mention of Mason and Ben your carpet layers. They were so professional and hard working and were here from daylight til dark. What a beautiful job they made!”

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Posted 5 years ago

“Professional service from all people that we dealt with.”

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Posted 5 years ago

“Very prompt service.”

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Posted 5 years ago

“Fast, friendly service would definitely recommend to others.”

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Posted 5 years ago

“Quote and installation went very well and price was comparable to other retailers. But the Tribeca carpet that was installed is the most hideous carpet I have ever had the misfortune to come across. Feels cold and damp to the touch, even in summer and you can't even leave a shoe on it without it leaving an indentation in the carpet. Within about 6 months the pile had "unravelled" in areas of any foot traffic (which is only me and no pets so hate to think what it would be like for a family). I contacted the franchisee about it but was told I needed to vacuum regularly and have it cleaned every year. 3 years on it looks worse than the 30 year carpet that was removed. Unfortunately I cannot afford to have it replaced so just have to live with it until I can. One photo is of the carpet in areas that have not been walked on and other 2 are where it has foot traffic.”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to bring this to our attention, I would like to discuss this further. Have the manufacturers been out to assess this carpet? Please contact us on 0800 279 009 or email us on customer.care@hah.co.nz Kind regards, Customer Care

Posted 5 years ago

“Very good service and great product,”

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Posted 5 years ago

“good thank you”

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Posted 5 years ago

“Great customer service and advice on colours. prompt & efficient installation.”

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Posted 5 years ago

“Excellent service, friendly and very professional”

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Posted 5 years ago

“we had heard good reports and now we believe every one”

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Posted 5 years ago

“Professional, affordable and extremely accommodating to meeting our expectations. Transparent communicator making for a very fast turn around from initial contact, onsite consultation and pricing, insulation and closing check in to ensure we were satisfied with the quality of service and product. All round five star, thoroughly recommend.”

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Posted 5 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews