Headleveler® | OrthoCerv® Reviews

Name: Headleveler® | OrthoCerv®
Rating: 4.71

4.7 Rating 461 Reviews

93 %

of reviewers recommend Headleveler® | OrthoCerv®

Company Reviews

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4.7

Based on 461 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Headleveler® | OrthoCerv®:

Headleveler® pillows are hand-made in Montreal by a family-run business and have been recommended and sold by health-care professionals and orthopedic centers for over 30 years. The pillows are hypo-allergenic, hypo-bacteriogenic (washable), and available in 7 different thicknesses for adults in Standard, Queen, King & Travel sizes & 2 different thicknesses for children. Headleveler® offers a concierge custom pillow service based on body measurements and sleep habits.

Visit Website

Phone:

800-668-8550

Email:

info@headleveler.com

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Headleveler® | OrthoCerv® 5 star review on 15th April 2021

Marie-Claude N

Headleveler® | OrthoCerv® 5 star review on 3rd December 2020

Katharine D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“J'adore cette oreiller, vu mes maux de cou j'ai essayer plusieurs sortes d'oreillers orthopédiques et celle ci est la meilleure, elle soutient bien mon cou et réduit beaucoup mes douleurs.”

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Posted 4 years ago

“J'ai un problème de cou et d'épaule et je souhaitais améliorer mon état. Jusqu'ici, ça na pas fonctionné, mais l'oreiller est très confortable. J'espère qu'à long terme, mon état pourra s'améliorer. Après quelques jours, je ne crois pas que je puisse formuler une opinion complète. Quelques semaines seront nécessaires. Merci.”

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Posted 4 years ago

“Great pillows! My bugaboo and I love them!”

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Posted 4 years ago

“Merci beaucoup pour votre service.”

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Posted 4 years ago

“Ça faisait longtemps que je cherchais un oreiller confortable pour toute la nuit! Sous conseil de mon chiro, j’ai fait l’essai de celui-ci. L’oreiller est fait sur mesure selon mon poids, ma taille et ma position pour dormir! Wow! Quelle différence! Après quelques nuits de sommeil, pour me donner la chance de m’y acclimater, il va sans dire que je viens de trouver l’oreiller qu’il me fallait! Mon épouse en a également acheté un qu’elle aime beaucoup! Le prochain achat sera pour notre roulotte! Bravo!”

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Posted 4 years ago

“Enchantée de mon oreiller, très bien conseillée par la personne ayant pris ma commande, excellent service. Ne regrette pas du tout d'avoir acheté cet article.”

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Posted 4 years ago

“Excellent service !! Très attentionnés:)”

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Posted 4 years ago

“Working well. Very pleased.”

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Posted 4 years ago

“There is a survey for choosing the pillow on the website, wiith height and weight and shoulders and sleep position. It suggested a “30” pillow. I ordered. I was contacted by customer service suggesting a 26 or 24 instead. I took their word for it. The pillow they sent is hard and flat. Only comfortable when lying on my back which is not how I sleep. Causing ear and shoulder pain I don’t know their rationale for the switch, maybe it was just what they had in stock. Decided to give it a try but was very disappointed. Waste of money.”

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Posted 4 years ago

Hello, Thank you for reaching out. We are sorry to hear that the pillow thickness we recommended to you is too thin. Queen pillows run thicker than the standards, and we had a concern the thicker Queen pillow might have been too firm for you based on your measurements. As a family-run business for over 35 years, we always make sure to verify all of the answers you provide at the time of purchase so that we send you your perfect thickness. In this case, it looks like you would have benefited from a thicker pillow. We just sent you an email to provide a solution. Looking forward to hearing from you, Desiree

Posted 4 years ago

“Excellent produit et excellent service à la clientèle.”

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Posted 4 years ago

“Wonderful Customer Service, they called to ensure my order was good and adjusted the pillow size based on our conversation and not the website's choice. Great pillow, just a little harder than I am used to.”

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Posted 4 years ago

“C’est comfortable!”

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Posted 4 years ago

“I purchase a pillow per my doctor suggestion. I spoke to someone at headleveler and with some questions they suggested a specific pillow. Received the pillow pretty fast. Felt the pillow to hard so I called back. They suggested a different model. Returned the previous one and tested the new on I felt it was better but it’s hard to judge when it’s in a plastic envelope. So I took it out and took a chance but I don’t like it. Now I’m stuck with it. The service was amazing but the pillow not so much. That’s the problem when you can’t try them before you can buy. Will stick to buying in the stores so I can try them.”

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Posted 4 years ago

Hi Daniel, Thanks for your review. If you find the pillow still too thick, please do not worry. It will soften up with use during the first few weeks. There are different ways to use the pillow. For instance, both surfaces of the pillow are not the same. One is meant for uniquely side sleepers, and the other surface is for both side and back sleepers. If you need any kind of help and/or explanation, please do not hesitate to contact us. It can also take a bit of time to get used to the pillow. We are here to help you if you have any questions or want to make sure you are using it correctly. Best regards, Desiree

Posted 4 years ago

“Je suis cliente depuis déjà plusieurs années et je suis toujours aussi fan des oreillers, pour l'ergonomie et la qualité du produit.”

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Posted 4 years ago

“Ma fille et moi sommes enchantées par notre nouvel oreiller. Depuis, j'ai bcp. moins de douleur au dos. Je la trouve "bruyante", mais sinon, j'aime bcp.”

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Posted 4 years ago

“LOve those head leveler. My first was 7 years ago not exacly the same now more improve just love it more. I used the travel headleveler this weekend just perfect . Thanks”

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Posted 4 years ago

“The first 2-3 days I wasn’t sure if this pillow was soft enough for me. It only took another night and I realized it was a perfect fit! The process of buying a Headleveler was solid. I could customize based on me. And if that wasn’t enough I received a call from someone to go over my answers and made a couple of suggested tweaks which gave me a different pillow. This is what I call REAL customer service! Thanks to headleveler My neck pain and stiffness is gone!”

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Posted 4 years ago

“Pourquoi ne pas envoyer vos courriels d’abord en français? Je suis entièrement satisfaite de votre service et évidemment du produit.”

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Posted 4 years ago

“Très bon service merci. Fait ma commande par votre site internet”

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Posted 4 years ago

“Très bon service et oreiller réellement confortable :)”

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Posted 4 years ago

Headleveler® | OrthoCerv® is rated 4.7 based on 461 reviews