Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive premium and easy process to set the policy up and access the documents, very happy.”

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Posted 6 years ago

Hi Thomas, Thank you for the great review. We are so happy that your premium was competitive and you are very happy too! The team at Hedgehog

Posted 6 years ago

“Good value car insurance very competitive prices”

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Posted 6 years ago

Hey, thanks for the great review. Awesome to hear your policy from us was good value for money! The team at Hedgehog

Posted 6 years ago

“Easy application and cover good for the price.”

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Posted 6 years ago

Hi Helen, Thanks for the review. Awesome to hear you found it easy and competitive. The team at Hedgehog.

Posted 6 years ago

“Ok it would be easier if you could phone up but the online chat works fine.”

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Posted 6 years ago

Hi Laura, Thank you for the review. We're glad the chat worked fine for you in the end. By using online chat we are able to resolve your queries quicker (and saves being on hold!) The team at Hedgehog

Posted 6 years ago

“Quick and easy I have the insurance I need”

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Posted 6 years ago

Hey, Thanks for the great review! The team at Hedgehog

Posted 6 years ago

“quick replies to emails good customer service”

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Posted 6 years ago

Hey, thank you for the great review. It's wonderful to hear you enjoyed our customer service and we were quick to reply. The team at Hedgehog

Posted 6 years ago

“Good prices but as no contact via phone so bit long winded. Overall no issues though!!”

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Posted 6 years ago

Hi Tazul, Thank you for the 4* review! We don't offer telephone support for customer service related queries as Livechat allows us to resolve queries quicker, saving you from being on hold! We're glad to hear there weren't any issues overall. The team at Hedgehog

Posted 6 years ago

“Fast service on line. but nobody phoned me back”

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Posted 6 years ago

Hi Ian, Thank you for your review, we are glad you found the service online fast! We have looked at our systems and can't see that you've made any contact with us with these details. If you require further assistance we will be more than happy to help. Please contact us on LiveChat Monday - Friday 9-5:30pm or alternatively email us at help@hedgehoginsurance.com. The team at Hedgehog

Posted 6 years ago

“Was the cheapest great!”

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Posted 6 years ago

Hi Abdul, Thank you for the great review, we're glad to hear we were the cheapest for you! The team at Hedgehog

Posted 6 years ago

“Good value for money quote obtained through a price comparison site.”

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Posted 6 years ago

Hi Peter, Thank you for the great review! We're glad to hear our policy was good value for money! the team at Hedgehog

Posted 6 years ago

“Easy to use through the internet and online. Helpful online chat feature in real time providing Q & A's. Confirmation and documents sent quickly and ease of storage through your own PC. The acid test will be how the company will perform if a claim has to be made, However hopefully will never need to put to the test.!!”

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Posted 6 years ago

Hey Philip, We really appreciate the time you have taken to leave such a great, detailed review. Rest assured, we're here to help if you ever have an issue! The team at Hedgehog

Posted 6 years ago

“Good service”

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Posted 6 years ago

Thank you for the kind comments and the great star rating! Regards, The team at Hedgehog!

Posted 6 years ago

“Very compatible prices I was very happy with the quote they gave me I was currently paying £97 a month with my other insurance company and hedoge gave me a fantastic affordable monthly payment I would definitely recommend them to any one”

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Posted 6 years ago

Hi Susan, We are so pleased we were able to save you money on your monthly payments! Thanks for the great review. The team at Hedgehog

Posted 6 years ago

“Good Service”

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Posted 6 years ago

Hi Sandesh, Thank you for your kind comments and the 4* review! The team at Hedgehog

Posted 6 years ago

“Very pleased with the final quote”

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Posted 6 years ago

Hi Kenneth, We really appreciate the time you took to write such a great review. The team at Hedgehog

Posted 6 years ago

“No complaints, All quick and easy, reasonably priced”

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Posted 6 years ago

Thank you for the great review. We are so pleased to hear you found everything quick and easy with us! The team at Hedgehog

Posted 6 years ago

“Lowest price with best offers”

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Posted 6 years ago

Hi Shelley. It is great to hear that we were the most competitive for you and with the best offers! Thank you for leaving us a good review. The team at Hedgehog

Posted 6 years ago

“It’s not very easy to review as I’ve only just bought insurance and it doesn’t start yet either. It was certainly a simple process to take out the policy.”

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Posted 6 years ago

Hi Edward, Thank you for the great 4* review. We strive to simplify and continuously improve the purchasing process, therefore it's great for us to hear taking out the policy was simple! The team at Hedgehog

Posted 6 years ago

“Very helpful”

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Posted 6 years ago

Thank you for the excellent review, Bruce! Glad to hear we were very helpful. The team at Hedgehog

Posted 6 years ago

“All very good so far.”

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Posted 6 years ago

Hi Ryan, It's great to hear everything has been good for you so far! The team at Hedgehog

Posted 6 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews