Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please reduce my premium :).”

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Posted 6 years ago

Hey Rashid, Nice try :) Thanks for the 4-star review though! The team at Hedgehog

Posted 6 years ago

“All good, best quote available. Happy so far... :-)”

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Posted 6 years ago

Hey Jared, Thanks for the awesome feedback, great to hear we offered the best quote! The Hedgehog team.

Posted 6 years ago

“Good thanks”

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Posted 6 years ago

Hi Scott, Great to hear your experience so far has been positive! The Hedgehog team

Posted 6 years ago

“Hedgehog was the best car insurance price I found.”

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Posted 6 years ago

We really appreciate your review, Jackie. It's great to hear we were the most competitive for you! The team at Hedgehog

Posted 6 years ago

“Easy process and cheapest quote. More for your money compared to other companies”

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Posted 6 years ago

Hi Naomi, Thanks for the great review! We are so pleased to hear we were the cheapest for you. The team at Hedgehog

Posted 6 years ago

“Would have been higher except I sent my no claims certificate x 3 and kept receiving emails to provide proof. Very frustrating!”

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Posted 6 years ago

Hi Sheila, We're really sorry you feel frustrated, we'd love to get this sorted for you. The quickest most efficient way to speak with us is through our live chat agents who will respond in seconds to any queries you may have. They are available Monday - Friday 9am-5:30pm. Please do not hesitate to contact us if you require further assistance with your NCD. The team at Hedgehog

Posted 6 years ago

“It was easy and quick to get a quote online I was very happy with the service”

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Posted 6 years ago

Hi Dean, Thank you for the excellent review. We are so pleased to hear you are happy with the service. The team at Hedgehog

Posted 6 years ago

“Brilliant service”

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Posted 6 years ago

Hi Adam, Thanks for the great review. It's awesome to hear your kind comments. The team at Hedgehog

Posted 6 years ago

“Chat and phone call gave a quick, accurate and pleasant response.”

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Posted 6 years ago

Hey Rainier, Thanks for the review! We're glad to hear the positive feedback. The team at Hedgehog

Posted 6 years ago

“It was easy to purchase insurance through the website, and Hedgehog offered a competitive price. Nice logo too.”

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Posted 6 years ago

Hi Richard, Thank you for the great review! It's great to hear we were competitive for you! A bonus that you like our logo. The team at Hedgehog

Posted 6 years ago

“.....xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx”

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Posted 6 years ago

Thanks for the great review! We hope you enjoy your day. The team at Hedgehog

Posted 6 years ago

“Competitive Car Insurance Quote.”

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Posted 6 years ago

Hi Gordon, Thank you for your review. It's great to know we were competitive for you. The team at Hedgehog

Posted 6 years ago

“early days yet but so far all good”

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Posted 6 years ago

Hi Leslie, Thanks for the great review. Good to hear everything is good so far. The team at Hedgehog

Posted 6 years ago

“Very good”

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Posted 6 years ago

Hi Graham, Thanks for taking the time to leave a great review. The team at Hedgehog

Posted 6 years ago

“Easy and document available immediately. Very efficient.”

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Posted 6 years ago

Hey, Thanks for the feedback regarding our online system! Great to hear you found it easy. The team at Hedgehog

Posted 6 years ago

“Fast and easy to obtain, very good rates compared to others I was offered”

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Posted 6 years ago

Hi Amy, Thank you for the great review and feedback! The team at Hedgehog

Posted 6 years ago

“Happy with your service”

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Posted 6 years ago

Hey, Thank you for the review! We are glad you are happy with our service! The team at Hedgehog

Posted 6 years ago

“Quick easy process”

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Posted 6 years ago

Hey, Thanks for taking the time to leave us a great review! The team at Hedgehog

Posted 6 years ago

“Not sure how to apply a private number plate”

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Posted 6 years ago

Morning Stuart, Thank you for the 4* review! You are able to amend your number plate in your online portal. Simply log into your account and click "Update car registration", then overwrite the digits on the yellow number plate. If you require further assistance, please do not hesitate to contact us on our website through our Livechat system, Monday-Friday 9:00am - 5:30pm. Alternatively you can email us at help@hedgehoginsurance.com. Hope this helps. The team at Hedgehog

Posted 6 years ago

“There was system errors and I needed to use the Chat option to get things sorted. Louis was very helpful and the matter was resolved.”

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Posted 6 years ago

Hi William, Apologies you were experiencing system errors, but we are pleased that Louis was able to resolve this for you. Your kind comments will be passed onto him. The team at Hedgehog

Posted 6 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews