Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Maylite Trading Estate, Martley, Worcestershire
Rating: 4.40

4.4 Rating 3,384 Reviews

94 %

of reviewers recommend Hello Baby

4.4

Based on 3,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Hello Baby:

At Hello Baby we stock a fantastic selection of Top Brand baby and nursery products in our online shop including furniture, feeding equipment, toys, activities, safety and travel items such as strollers, pushchairs and complete travel systems, all at great prices.

Shipping is FREE ON EVERYTHING to mainland UK addresses and all items can be shipped within 24 hours. We also deliver worldwide.

Visit Website

Phone:

3300430925

Email:

shop@hellobabydirect.com

Location:

Maylite Trading Estate, Martley,
Maylite Trading Estate, Martley
Worcestershire
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On the site BOL.com is delivery 5-8 days, after that i've got a message from you that it will be 5-10 days, when i didn't get it after 10 days i called BOL.com, they told me that it has a delay of 25 working days!!! It was a present, so I didn't give it to the person, I've to cancelled it. So i wil never order bij BOL.com true a extern company”

Helpful Report

Posted 9 years ago

“We ordered a Booster highchair on eBay, item never came sent messages the one and only message back told us to check with post office so we did still no reply to our messages no item, but had our money since15th March NOT impressed”

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Posted 10 years ago

“Gute Qualität, wie angekündigt, einfach in der Handhabung. Klasse Internetverkäufer”

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Posted 10 years ago

“Earmuffs are broken. No reply for my request from hellobaby this far..”

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Posted 10 years ago

“I do not know if my product has even arrived yet as I ordered it specifically to take away on holidays and even though I allowed a weeks leeway, it did not arrive in time! Unacceptable! Can I have a refund please?”

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Posted 10 years ago

“Asked to cancel an item right after purchasing it. Received no reply for a week and then, without receiving the dispatch note, I was informed that the item was sent! Item not received!”

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Posted 10 years ago

Hi, I have searched messages referring to this issues mentioned. I can't unfortunately find any. We usually try to resolve all issues after we have been informed.

Posted 10 years ago

“I received the order unpacked and unprotected, only a-bag The item was defective and went incomplete with missing parts. Contact the seller was slow and have not received the missing pieces. It's been 18 days since that I made the order.”

Helpful Report

Posted 10 years ago

“Extremely poor service! Said they had a product in stock... all of a sudden they didn't. Said the item was dispatched, didn't receive it. When I emailed them they asked me for my telephone number... all of which was on the order form. They said there was some mis-communication with themselves and the manufacturer. Then they asked me what day delivery would be suitable, I told them the day but ended up getting the delivery the day before, luckily I had cancelled the arrangements I had. Not to mention the delivery driver was basically chucking the box around because he found it too heavy. Terrible mistake choosing this company.”

Helpful Report

Posted 11 years ago

Hello, I am very sorry that your shopping experience with us was not as both you and we would have hoped for. There was unfortunately a supply issue which we ensured that we kept you up to date with on a daily basis leading up to the delivery date on your nominated day. If there is anything else that we can do to help you with this order, please do not hesitate to contact us on our dedicated Customer Services number of 0203 397 1399 Kind Regards The Hello Baby Customer Care Team

Posted 11 years ago

“have not received two orders from you placed on August 22nd - can't rate what I don't even have yet!!!!!!!!!!!!!”

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Posted 11 years ago

“I ordered two items, to be shipped separately. Hello Baby charged my postage twice, but sent them in the same shipment. The consequence being that I was charged extra customs tax when picking up the parcel”

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Posted 11 years ago

“I ordered from you expecting to get item within a week or so and its been about three weeks since I ordered. I will never order from you again. I was expecting to get Lamaze Captain Calamari Play and Grow Pirate Octopus for a baby shower and now the shower is in 2 days and no octopus. I am very disappointed. I will never order from you again.”

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Posted 11 years ago

“Mirror arrived cracked in 2 places. Contacted HelloBaby to advise of damage who asked for photos of damaged item. Photos sent and attempts made to follow up with Seller but no reply. Would not purchase from HelloBaby again.”

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Posted 12 years ago

Hello Baby is rated 4.4 based on 3,384 reviews