High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,895 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,895 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is very hard to learn something that I do not have to know as I am not an electrician or a builder. I also do not climb ladders or work on scaffolding. The majority of subjects are of no use to me in my office based job. Therefore I struggled to appreciate that I had to learn something I would never use. It made the whole process very difficult for me. It was very complicated in parts and it was pure luck that I passed at all as I had to have three goes at it and I still got one question wrong. I did not have the energy to go back over the course again to find the answer. Perhaps I should have taken notes! I certainly did not find this as easy as I was lead to believe. I live in dread of the next time.”

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Posted 5 years ago

Hello, thank you for your review and feedback. I'm sorry to hear you found the course wasn't relevant to you and no use. It may be worth contacting your employer who arranged the course for you to discuss this further as they may be able to provide you with a course that you feel is more suitable. If there is anything else we can help you with, please don't hesitate to contact us directly. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 5 years ago

“The training was concise and detailed and the format was user friendly. However, I was unfortunately unable to get even a digital copy of my certificate, which was unavailable for download for some reason.”

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Posted 5 years ago

Hi John! Thank you for your review! I am glad to hear you enjoyed your course! We can have a look into your certificate query for you, please email support@highspeedtraining.co.uk so we can resolve the issue! Elinor (Customer Support, High Speed Training)

Posted 5 years ago

“It's good that you have 3 different speed”

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Posted 5 years ago

“Very Good”

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Posted 5 years ago

“Easy to navigate and use”

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Posted 5 years ago

“It’s definitely not high speed and should have an even faster option to get through it”

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Posted 5 years ago

Hello, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt your course was too long. Some of our courses are very in depth and cover a lot of necessary topics in order to ensure that the learner has met the legal requirements. Courses can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Elinor (Customer Support, High Speed Training)

Posted 5 years ago

“The wording is confusing in some parts of the assessment as per an approved ACOP L8 corse”

Helpful Report

Posted 5 years ago

Hi George! Thank you for your review, I am sorry to hear you found some of the wording confusing. I will pass your feedback onto the relevant team who will have a look at this, we want to improve the experience for our learners where possible. Should you ever need any assistance, please do not hesitate to contact me. Thanks again! Elinor (Customer Support, High Speed Training)

Posted 5 years ago

“question and anwers are very strange ..”

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Posted 5 years ago

Hi Damien, thank you for the review. We apologise for any confusion you experienced while on the course, and we would love to discuss this further with you so that we can understand how you think we could improve. We encourage you to contact us for this discussion, and you can do this by sending an email to support@highspeedtraining.co.uk or by calling 0333 006 7000, we’re here Monday - Friday, 9am - 5pm. We look forward to hearing from you! All the best, Chloe (Customer Support, High Speed Training)

Posted 5 years ago

“I thoroughly enjoyed this course but I feel like for the level of learning, over £60 does not warrant the course price.”

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Posted 5 years ago

Hello Isha, thank you for your review and feedback. I'm happy to hear you enjoyed the course, but I am sorry that you felt the course wasn't worth the price. If there is anything we can do to help with this, please don't hesitate to contact us directly, you can email us at support@highspeedtraining.co.uk or our number is 0333 006 7000 we are in the office Monday-Friday, 9am-5pm. Kind regards, (High Speed Training).

Posted 5 years ago

“ALRIGHT, A LITTLE BIT CHALLENGING”

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Posted 5 years ago

“I found the course useful in the sense that we was able to complete online, however, the trainer had a very dull and flat pitched voice which made the training hard to stay focused.”

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Posted 5 years ago

“I'm disappointed that its not clearly stated that this course isn't for actual testing procedures and how to record and use a PAT testing machine. Our company has wasted £30 on a misleading advertisement for this course. Please state this in your advertising. Due to current times globally small businesses are struggling day to day we are one of them. If I could get a refund I would. I will not be using your training again.”

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Posted 5 years ago

Hello, thank you for the feedback. We are sorry that you felt misled in the advertising. We do have the course module on the product page on our website (https://www.highspeedtraining.co.uk/health-and-safety/portable-appliance-testing-course.aspx), which states exactly what is covered in the course. I have emailed you directly to discuss how we can resolve this, I hope to hear back from you soon! All the best, Chloe (Customer Support, High Speed Training)

Posted 5 years ago

“The course really is a very slow and time consuming process compared to others I've completed in the past - 2 hours to complete is excessive”

Helpful Report

Posted 5 years ago

Hello, thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! If there is anything else we can help you with, please let us know directly. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 5 years ago

“The course went on about new laws coming in but i felt that it didn't need covering until it happens. It made it confusing at the end when you had the questions relating to new law which are not current procedures.”

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Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate it! I will be sure to pass on your comments to the relevant team to see if there is anything they can look at changing to make this more clear for future learners. If there is anything else we can help you with, please let me know. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 5 years ago

“Adequate online training that requires you to think.”

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Posted 5 years ago

“I would like to know what the correct answers was”

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Posted 5 years ago

“Stressful”

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Posted 5 years ago

“Slow, monotonous. Boring to listen to voice reading out text on screen.”

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Posted 5 years ago

Hi Christine, thank you for your review. I'm sorry to hear you felt the course was too slow, monotonous and boring. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! If there is anything else we can help you with, please don't hesitate to contact us directly. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 5 years ago

“Very thorough training although some more practical examples and scenarios would be useful. The reason I have given it three stars instead of anything higher is the extraordinarily frustrating inability to speed through the course - I can read and understand far faster than the automatic progress would allow. It is irritating in the extreme to have to sit through the presentation, especially the parts that are completely superfluous and unnecessary for me as a learner, such as the introduction slides and the summary slides. Let us get through the parts we already know!”

Helpful Report

Posted 5 years ago

Hello, thank you for your review! I'm sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! If you need anything else, please don't hesitate to contact us directly. Kindest regards, Natasha (Customer Support, High Speed Training).

Posted 5 years ago

“slow very slow”

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Posted 5 years ago

High Speed Training is rated 4.7 based on 28,895 reviews