High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,629 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,629 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm disappointed that its not clearly stated that this course isn't for actual testing procedures and how to record and use a PAT testing machine. Our company has wasted £30 on a misleading advertisement for this course. Please state this in your advertising. Due to current times globally small businesses are struggling day to day we are one of them. If I could get a refund I would. I will not be using your training again.”

Helpful Report

Posted 4 years ago

Hello, thank you for the feedback. We are sorry that you felt misled in the advertising. We do have the course module on the product page on our website (https://www.highspeedtraining.co.uk/health-and-safety/portable-appliance-testing-course.aspx), which states exactly what is covered in the course. I have emailed you directly to discuss how we can resolve this, I hope to hear back from you soon! All the best, Chloe (Customer Support, High Speed Training)

Posted 4 years ago

“The course really is a very slow and time consuming process compared to others I've completed in the past - 2 hours to complete is excessive”

Helpful Report

Posted 4 years ago

Hello, thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! If there is anything else we can help you with, please let us know directly. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 4 years ago

“The course went on about new laws coming in but i felt that it didn't need covering until it happens. It made it confusing at the end when you had the questions relating to new law which are not current procedures.”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and feedback, we really appreciate it! I will be sure to pass on your comments to the relevant team to see if there is anything they can look at changing to make this more clear for future learners. If there is anything else we can help you with, please let me know. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 4 years ago

“Adequate online training that requires you to think.”

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Posted 4 years ago

“I would like to know what the correct answers was”

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Posted 4 years ago

“Stressful”

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Posted 4 years ago

“Slow, monotonous. Boring to listen to voice reading out text on screen.”

Helpful Report

Posted 4 years ago

Hi Christine, thank you for your review. I'm sorry to hear you felt the course was too slow, monotonous and boring. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! If there is anything else we can help you with, please don't hesitate to contact us directly. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 4 years ago

“Very thorough training although some more practical examples and scenarios would be useful. The reason I have given it three stars instead of anything higher is the extraordinarily frustrating inability to speed through the course - I can read and understand far faster than the automatic progress would allow. It is irritating in the extreme to have to sit through the presentation, especially the parts that are completely superfluous and unnecessary for me as a learner, such as the introduction slides and the summary slides. Let us get through the parts we already know!”

Helpful Report

Posted 4 years ago

Hello, thank you for your review! I'm sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! If you need anything else, please don't hesitate to contact us directly. Kindest regards, Natasha (Customer Support, High Speed Training).

Posted 4 years ago

“slow very slow”

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Posted 4 years ago

“It was ok, but the voice of the instructor is monotonous. No mention whatsoever has been made of Covid 19 and changes needed to control and manage the pandemic. We have had to make massive changes to our workplace to deal with the pandemic and this should be reflected in the training.”

Helpful Report

Posted 4 years ago

Hello Phillipa, Thank you for your feedback. I have passed on your comments to our content team for them to have a look into this for you. I will email you directly with their response. I hope this helps, if you would like to discuss this further, please don’t hesitate to contact us directly on either 0333 006 7000 or email support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).

Posted 4 years ago

“Slides are too slow to scroll.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! I hope that the knowledge you gained will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“the delivery of the course was well presented and comprehensive however the questions or at least some of them in the "exam" were very ambiguous one example of this is the question which type of food is most susceptible to Bacterial infection the answer on your site is cooked beef burgers when in fact during the course it states undercooked burgers ie not cooked! I would suggest that these questions be more direct and obvious to anyone who has undertaken your course as many of the multiple choice questions displayed had more than one correct answer. other than that thank you.”

Helpful Report

Posted 4 years ago

Hello Mark, Thank you for your feedback. I have passed on your comments to our content team for them to have a look into this for you. I will email you directly with their response. I hope this helps, if you would like to discuss this further, please don’t hesitate to contact us directly on either 0333 006 7000 or email support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).

Posted 4 years ago

“very good, thanks.”

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Posted 4 years ago

“Comments made during the assessment when an incorrect answer has been submitted appear very sarcastic and not at all motivating. Maybe have a rethink about some of your comments.”

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Posted 4 years ago

Hello. Thank you for your review and feedback, we appreciate it a lot. I am really sorry to hear you felt the comments made when you answer the assessment questions were sarcastic, we really do not mean for them to come across like this at all! We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future users. Thank you again and we wish you all the best in the future.

Posted 4 years ago

“Reasonable, although cannot replace practical training with an instructor. Some of the area's seemed contradictory with the some of the guidance given locally. One of the questions on the assessment form suggests that you check smoke detectors monthly? In large premises are you to expect fire wardens to test the smoke detectors with suitable equipment, whom may not have a reasonable level of competency to complete. Yes check fire alarms regularly, but smoke detectors?? This should be left up to the competent person on scheduled maintenance routines.”

Helpful Report

Posted 4 years ago

Hello Tom, Thank you for your feedback. I have passed on your comments to our content team for them to have a look into this for you. I will email you directly with their response. I hope this helps, if you would like to discuss this further, please don’t hesitate to contact us directly on either 0333 006 7000 or email support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).

Posted 4 years ago

“found the content to be useful but very overwhelming, it takes a long time to absorb the information on the modules. this would be effective if they were shorter in delivery”

Helpful Report

Posted 4 years ago

Hello Judith, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long and overwhelming. The course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Nicola, (Customer Support, High Speed Training)

Posted 4 years ago

“meh meh meh”

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Posted 4 years ago

“Very informative I have learnt alot”

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Posted 4 years ago

“not to bad but some of the questions and the answer didnt add up”

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Posted 4 years ago

“I suppose this course was decent. Maybe a bit basic and poorly researched.”

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Posted 4 years ago

High Speed Training is rated 4.7 based on 28,629 reviews