High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,634 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,634 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so so. just for the record we don't use imperial measurements in the rest of the world. and i would look at putting a line in about when considering insulating a building that materials used are not flammable.”

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Posted 4 years ago

Hi Max! Thank you for your review! We appreciate you feedback and we will pass your comments onto your content team. Should you need anything in the future, please don't hesitate to contact us directly. All the best, Elinor (Customer Support, High Speed Training)

Posted 4 years ago

“Good. Questions could have been worded slightly better.”

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Posted 4 years ago

“The training was well presented and allowed me to go at my own speed”

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Posted 4 years ago

“testing and trying”

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Posted 4 years ago

“one of your questions gives the wrong answer concerning when an incident should be reported , the multiple choice does not contain the correct answer ,, it only has the option of when an employer is off for 3 days , when it should be 7 days”

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Posted 4 years ago

Thanks for your review Daniel! We're always looking to improve our services and if you could please let us know which questions these were that would be really helpful for us, moving forward so we can feed this back to the relevant team. Our e-mail address is support@highspeedtraining.co.uk If you need anything else, please don't hesitate to contact me directly. Kindest Regards! Elinor (Customer Support, High Speed Training)

Posted 4 years ago

“Learned what I needed to .”

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Posted 4 years ago

“It was acceptable.”

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Posted 4 years ago

“The words do not appear at the same time as the narrator speaks them...Very distracting.. Otherwise quite good...”

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Posted 4 years ago

Hello, Thank you for taking the time to leave us a review, it’s very kind of you! I'm sorry to hear you had some issues with the words not appearing at the same time as the narrator, this isn't how it should be. This can sometimes happen if your browser needs a clear. Please do contact us if you log back in at any point and we will be happy to assist you clear your cache and resolve the issue. Congratulations on passing your course and I hope that the knowledge you gained will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“Poor Voice over, fast lacking in expression not needed as the nothing was added to the slide content. Large amounts of information on the slides, small point size, uninspiring grapics”

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Posted 4 years ago

Hello Robin, thank you for your review and feedback. I'm sorry to hear you didn't enjoy the course. We design our courses to be engaging and thorough, but we are always looking to improve, I have therefore passed on your feedback onto the relevant teams for any future versions of the course. Thanks again, Natasha (Customer Support, High Speed Training).

Posted 4 years ago

“It is very hard to learn something that I do not have to know as I am not an electrician or a builder. I also do not climb ladders or work on scaffolding. The majority of subjects are of no use to me in my office based job. Therefore I struggled to appreciate that I had to learn something I would never use. It made the whole process very difficult for me. It was very complicated in parts and it was pure luck that I passed at all as I had to have three goes at it and I still got one question wrong. I did not have the energy to go back over the course again to find the answer. Perhaps I should have taken notes! I certainly did not find this as easy as I was lead to believe. I live in dread of the next time.”

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Posted 4 years ago

Hello, thank you for your review and feedback. I'm sorry to hear you found the course wasn't relevant to you and no use. It may be worth contacting your employer who arranged the course for you to discuss this further as they may be able to provide you with a course that you feel is more suitable. If there is anything else we can help you with, please don't hesitate to contact us directly. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 4 years ago

“The training was concise and detailed and the format was user friendly. However, I was unfortunately unable to get even a digital copy of my certificate, which was unavailable for download for some reason.”

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Posted 4 years ago

Hi John! Thank you for your review! I am glad to hear you enjoyed your course! We can have a look into your certificate query for you, please email support@highspeedtraining.co.uk so we can resolve the issue! Elinor (Customer Support, High Speed Training)

Posted 4 years ago

“It's good that you have 3 different speed”

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Posted 4 years ago

“Very Good”

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Posted 4 years ago

“Easy to navigate and use”

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Posted 4 years ago

“It’s definitely not high speed and should have an even faster option to get through it”

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Posted 4 years ago

Hello, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt your course was too long. Some of our courses are very in depth and cover a lot of necessary topics in order to ensure that the learner has met the legal requirements. Courses can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Elinor (Customer Support, High Speed Training)

Posted 4 years ago

“The wording is confusing in some parts of the assessment as per an approved ACOP L8 corse”

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Posted 4 years ago

Hi George! Thank you for your review, I am sorry to hear you found some of the wording confusing. I will pass your feedback onto the relevant team who will have a look at this, we want to improve the experience for our learners where possible. Should you ever need any assistance, please do not hesitate to contact me. Thanks again! Elinor (Customer Support, High Speed Training)

Posted 4 years ago

“question and anwers are very strange ..”

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Posted 4 years ago

Hi Damien, thank you for the review. We apologise for any confusion you experienced while on the course, and we would love to discuss this further with you so that we can understand how you think we could improve. We encourage you to contact us for this discussion, and you can do this by sending an email to support@highspeedtraining.co.uk or by calling 0333 006 7000, we’re here Monday - Friday, 9am - 5pm. We look forward to hearing from you! All the best, Chloe (Customer Support, High Speed Training)

Posted 4 years ago

“I thoroughly enjoyed this course but I feel like for the level of learning, over £60 does not warrant the course price.”

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Posted 4 years ago

Hello Isha, thank you for your review and feedback. I'm happy to hear you enjoyed the course, but I am sorry that you felt the course wasn't worth the price. If there is anything we can do to help with this, please don't hesitate to contact us directly, you can email us at support@highspeedtraining.co.uk or our number is 0333 006 7000 we are in the office Monday-Friday, 9am-5pm. Kind regards, (High Speed Training).

Posted 4 years ago

“ALRIGHT, A LITTLE BIT CHALLENGING”

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Posted 4 years ago

“I found the course useful in the sense that we was able to complete online, however, the trainer had a very dull and flat pitched voice which made the training hard to stay focused.”

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Posted 4 years ago

High Speed Training is rated 4.7 based on 28,634 reviews