High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,895 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,895 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was ok, but the voice of the instructor is monotonous. No mention whatsoever has been made of Covid 19 and changes needed to control and manage the pandemic. We have had to make massive changes to our workplace to deal with the pandemic and this should be reflected in the training.”

Helpful Report

Posted 5 years ago

Hello Phillipa, Thank you for your feedback. I have passed on your comments to our content team for them to have a look into this for you. I will email you directly with their response. I hope this helps, if you would like to discuss this further, please don’t hesitate to contact us directly on either 0333 006 7000 or email support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).

Posted 5 years ago

“Slides are too slow to scroll.”

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Posted 5 years ago

Hello, Thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! I hope that the knowledge you gained will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“the delivery of the course was well presented and comprehensive however the questions or at least some of them in the "exam" were very ambiguous one example of this is the question which type of food is most susceptible to Bacterial infection the answer on your site is cooked beef burgers when in fact during the course it states undercooked burgers ie not cooked! I would suggest that these questions be more direct and obvious to anyone who has undertaken your course as many of the multiple choice questions displayed had more than one correct answer. other than that thank you.”

Helpful Report

Posted 5 years ago

Hello Mark, Thank you for your feedback. I have passed on your comments to our content team for them to have a look into this for you. I will email you directly with their response. I hope this helps, if you would like to discuss this further, please don’t hesitate to contact us directly on either 0333 006 7000 or email support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).

Posted 5 years ago

“very good, thanks.”

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Posted 5 years ago

“Comments made during the assessment when an incorrect answer has been submitted appear very sarcastic and not at all motivating. Maybe have a rethink about some of your comments.”

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Posted 5 years ago

Hello. Thank you for your review and feedback, we appreciate it a lot. I am really sorry to hear you felt the comments made when you answer the assessment questions were sarcastic, we really do not mean for them to come across like this at all! We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future users. Thank you again and we wish you all the best in the future.

Posted 5 years ago

“Reasonable, although cannot replace practical training with an instructor. Some of the area's seemed contradictory with the some of the guidance given locally. One of the questions on the assessment form suggests that you check smoke detectors monthly? In large premises are you to expect fire wardens to test the smoke detectors with suitable equipment, whom may not have a reasonable level of competency to complete. Yes check fire alarms regularly, but smoke detectors?? This should be left up to the competent person on scheduled maintenance routines.”

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Posted 5 years ago

Hello Tom, Thank you for your feedback. I have passed on your comments to our content team for them to have a look into this for you. I will email you directly with their response. I hope this helps, if you would like to discuss this further, please don’t hesitate to contact us directly on either 0333 006 7000 or email support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).

Posted 5 years ago

“found the content to be useful but very overwhelming, it takes a long time to absorb the information on the modules. this would be effective if they were shorter in delivery”

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Posted 5 years ago

Hello Judith, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long and overwhelming. The course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Nicola, (Customer Support, High Speed Training)

Posted 5 years ago

“meh meh meh”

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Posted 5 years ago

“Very informative I have learnt alot”

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Posted 5 years ago

“not to bad but some of the questions and the answer didnt add up”

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Posted 5 years ago

“I suppose this course was decent. Maybe a bit basic and poorly researched.”

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Posted 5 years ago

“It was good but some of the language was not as sensitive as it could have been given the topic of the course , eg term "old".”

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Posted 5 years ago

Hello Ilanit, Thank you for your review and your feedback, we really appreciate it! We can see you have completed a number of courses with us and we would be very grateful if you could confirm which course you are referring to so we can get our content team to have a look at the wording used throughout the course. If you could please contact our Support Team, that would be really helpful: support@highspeedtraining.co.uk / 0333 006 7000. We're here Monday through Friday, 9am - 5pm.

Posted 5 years ago

“Lots of information to absorb in one module but clear to understand”

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Posted 5 years ago

“Although the course was short it could have used some more excersices in which, we could use to remember certain key points (mostly on the names of food safety bodies within England, Scotland and Wales) but also in order to retain all the information.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review and feedback, we appreciate it a lot. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future users. Thank you again and we wish you all the best in the future.

Posted 5 years ago

“Found too much information to take in”

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Posted 5 years ago

Hello, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt there was too much information to take in. The Level 2 Food Hygiene and Safety for Catering course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Nicola, (Customer Support, High Speed Training)

Posted 5 years ago

“it was informative”

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Posted 5 years ago

“same as last time”

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Posted 5 years ago

“good with great information”

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Posted 5 years ago

“enjoyed doing it but would have liked some practical elements to it”

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Posted 5 years ago

“I was disappointed that your section on choking did not provide a video showing back slaps and abdominal thrusts. Additionally, it did not explain what to do with someone who is chair bound where you cannot get behind them.”

Helpful Report

Posted 5 years ago

Hello Carol, Thank you for your feedback. I have passed on your comments to our content team for them to have a look into this for you. I will email you directly with their response as soon as I hear back from them. Congratulations on completing your course! If you need anything in the future at all, please don't hesitate to contact us directly. All the best, Nicola (Customer Support, High Speed Training)

Posted 5 years ago

High Speed Training is rated 4.7 based on 28,895 reviews