High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,630 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,630 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ok but the spoken narrative was too far behind the written pop ups”

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Posted 4 years ago

“A lot of the co tent was irrelevant to my setting as an early years practitioner. I did not see the necessity of someone in England being aware of the differences of food safety in other parts of the u tied kingdom. I would have preferred an option to skip through slides without having to wait as long as o did. I found the slides tended to restart so the woman reading them out repeated what she said. An option to print out key points would have been useful.”

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Posted 4 years ago

Hello, thank you for your review and feedback! I'm sorry to hear you felt a lot of the content was irrelevant, we do create our courses to be relevant and as engaging as possible so I will be sure to pass on your comments to the relevant team to see if there is anything we can change or improve on for future versions of the course. In regards to printing the course, unfortunately the courses are unavailable for download or print as all the learning is completed online. Our courses are continually updated due to changing legislation and regulations so any paper copies could become inaccurate or outdated. However, even after you have completed the course and passed the test, you can log back in and repeat any of the learning modules as many times as you like. Just click on the "Review course" button on the end of the completed module and select previous until you get to the page you want to be at. I hope this helps, if you have any future queries, please don't hesitate to contact us directly. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 4 years ago

“Needs to be more careful, see below.”

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Posted 4 years ago

“OK but the tone of voice of the presenter was so irritating that I had to turn the sound off. Once I did that the presentation was quite well done.”

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Posted 4 years ago

“The system was great but the content was a bit in-depth for staff in the field, interesting to learn it all though.”

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Posted 4 years ago

“The course froze very often which was very frustrating”

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Posted 4 years ago

Hello Steve, Thank you for your kind review! It's great to hear you enjoyed the course however I'm sorry to hear you had an issue the course freezing! If you need to log in again and have the same issue please do contact us straight away as we can give you some guidance on clearing your cache to see if this helps your browser run the course and will just generally be there to help and support you! Should you need anything in the future, please don't hesitate to contact us directly. All the best, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“Very good course for general knowledge and understanding of confined spaces”

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Posted 4 years ago

“The text was slow to load, even on the fastest speed. The assessment kept claiming I was using the back button when I was not. Questions should indicate which answers are correct, not just that the order of answers is incorrect.”

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Posted 4 years ago

Hello, Thank you for your kind review! It's great to hear you enjoyed the course however I'm sorry to hear you felt it was too slow and that had an issue with the back button! If you need to log in again and have the same issue please do contact us straight away as we can give you some guidance on clearing your cache to see if this helps your browser run the course. When it comes to the test questions I'm afraid we can't confirm the correct answers as learners have to complete the course on their own to confirm they have understood the content so they can receive their certificate. Should you need anything in the future, please don't hesitate to contact us directly. All the best, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“The voice used sounded computerised and had very odd pronunciation - e.g. amICably, rather than the more usual AMicably. I don't like having to click the mouse every minute; it's an RSI risk and unnecessary.”

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Posted 4 years ago

Hello Justin, Thank you for your feedback. I have passed on your comments to our content team for them to have a look into this for you. I will email you directly as soon as I hear back from them. I hope this helps, if you would like to discuss this further, please don’t hesitate to contact us directly on either 0333 006 7000 or email support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).

Posted 4 years ago

“Little bit disappointed as I was unable to download a copy of my certificate. Also, as my internet was playing up I lost a mark due to user error.”

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Posted 4 years ago

Hello Daryl, Thank you for taking the time to leave us a review. I will email you directly about your certificate as it is currently unavailable, however your employer can resolve this for you. I hope that the knowledge you gained will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“It was good. There was one module that was super long but the others were pretty easy and straight forward to get through.”

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Posted 4 years ago

“The course was said to be two hours? People should be informed it'll take roughly 3 hours, taking into consideration links being downloaded and saved.”

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Posted 4 years ago

Hello, Thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course took you longer than the approximate 2 hours we suggest. Although we do give an approximate timescale for our courses it is just a guide as we understand that everyone learns at different speeds and often people make notes whilst they complete the course which can mean it takes longer to complete. We're always looking to improve our services so I will pass on your feedback to our content team. I hope that the knowledge you gained will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“ok - I got a question wrong as I misread question - expected at the end to have the question highlighted and correct answer given. This did not happen.”

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Posted 4 years ago

Hello Richard, thank you for your review and feedback, we really appreciate your comments! Unfortunately we are unable to give you the correct answers as this would mean that learners automatically pass when they have another go as they would know the answers, the assessment has to be completed and passed without any help from High Speed Training unfortunately. I hope that the knowledge you gained will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“Far too slow, I should be able to speed read the course work and answer the questions. This was a waste of time waiting for the pages to load even on the highest speed setting.”

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Posted 4 years ago

“ok...............”

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Posted 4 years ago

“Very Boring”

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Posted 4 years ago

“Intense , lot of information to absorb.”

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Posted 4 years ago

“The experience was Not bad”

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Posted 4 years ago

“It was mostly good however i found the extinguisher section confusing”

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Posted 4 years ago

“I found this useful. However it is far to intense for work place skills. To absorb the full contents and put into practice after a two hour non practical course is asking to much. To achieve a certificate and remember all that is read I find unrealistic. I for one would not want to put myself in a position where I could be accused of not administering the correct procedure. I am not of a medical profession. As in most cases, I would use a little common sense. If I were not sure I would seek assistance. Thank you.”

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Posted 4 years ago

Hello Mick, Thank you so much for your review! We are really pleased to hear that you found the training useful. The course is an awareness course and ideally works well along side a practical course. I would recommend having a chat with your manager if you feel that practical training would also be useful. Congratulations on completing your course! If you need anything in the future at all, please don't hesitate to contact us directly. All the best, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

High Speed Training is rated 4.7 based on 28,630 reviews