High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,909 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good but could be clearer on answers”

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Posted 5 years ago

Hi Luke, thank you for your review and feedback! We really appreciate all forms of feedback, so I've passed your comments onto the appropriate team to look into. I hope you enjoyed the course, and if you need anything further, please don’t hesitate to get in touch directly. Thanks again! Kaz (Customer Support, High Speed Training)

Posted 5 years ago

“the programme worked as intended”

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Posted 5 years ago

“it was nice and user friendly”

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Posted 5 years ago

Hello Owain, I hope you are well, and thank you for your review and feedback. It's great to hear you enjoyed the course and found it was nice and user friendly, however I'm sorry to hear you did not like the assessment questions! While having asbestos removed by a contractor is an appropriate action in many cases, it's not always necessarily the first one. Perhaps on a building site where old structures are being demolished that would be a good first action, but a duty holder carrying out a risk assessment in a building currently being occupied, for example a school or an office, may identify the location of asbestos but it is actually safer to leave it undisturbed and there is no immediate need to remove it which is why we would advise always checking the risk assessment and going from there. The term friability is used to describe the tendency that a solid material has to break into smaller pieces and release fibers when it is rubbed, touched, knocked and so forth. Materials that are high friability have a greater tendency to release these fibers when disturbed, which means they pose a greater risk to peoples health which is why we have used this term. We are soon to review this course with our specialist so we will be keeping all the feedback we've had from customers in mind including this one in the future! I hope this helps, but should you need anything else, please don't hesitate to contact us directly. All the best! Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“the course was good”

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Posted 5 years ago

Hello Christopher, thank you so much for your review and kind words! I was just wondering if you are happy to possibly revise your star rating as 3 Stars, or less, is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day. Ellie (Customer Support, High Speed Training).

Posted 5 years ago

“good and great”

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Posted 5 years ago

“It is indepth but I personally prefer in class training.”

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Posted 5 years ago

Hello Martin, Thank you for your review! I’m glad that you found the course in depth however I am sorry to hear that you still prefer in class training. I hope that the knowledge you gained will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“reasonable”

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Posted 5 years ago

“strongly disagree with one answer to one of your questions. dont tell me you cant get stuff in your eye!”

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Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you strongly disagree with one of the answers to one of our questions. We're always looking to improve our services and if you could please let us know which question this was, that would be really helpful for us, moving forward. If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Ellie (Customer Support, High Speed Training).

Posted 5 years ago

“So slow. Kept freezing on the test.”

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Posted 5 years ago

Hello Josie, Thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! I'm also really sorry to hear that you had an issue with it freezing, it could potentially be an issue with your browser. I might be worth clearing your cache within your settings as this can sometimes needs to be cleared to refresh the browser. If you log in again at any point and have the same issue please contact us directly and we will be happy to assist. I hope that the knowledge you gained will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“It was fine.”

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Posted 5 years ago

“Very easy to follow”

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Posted 5 years ago

Hello Sandra, thank you so much for your review and kind words! I was just wondering if you are happy to possibly revise your star rating as 3 Stars, or less, is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day! Kind Regards, Ellie (Customer Support, High Speed Training).

Posted 5 years ago

“ok,bit too high speed for my liking”

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Posted 5 years ago

“I found it difficult to take in the information with the sound on as the words are spoken at a different rate to the appearance of the text.”

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Posted 5 years ago

“Easy to follow ,starting and stopping at your own pace”

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Posted 5 years ago

“a bit long winded could be shortened”

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Posted 5 years ago

Hello Paul, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long. A lot of our courses are in depth courses and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Nicola, (Customer Support, High Speed Training)

Posted 5 years ago

“I have done previously two Level 3 courses. I found some of the question annouying and difficult.”

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Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found some of the questions annoying and difficult. We're always looking to improve our services and if you could please let us know which questions in particular these were, that would be really helpful for us, moving forward. If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Kaz, (Customer Support, High Speed Training)

Posted 5 years ago

“The last section of the course was set up with far too much information in one go. It needs to be separated into smaller sections with more questions to enable the learner to absorb thoroughly each and every part . In fact, to encourage more detailed learning, the whole course needs to be redone with far more questions after each section,,this will reinforce the repetition of emphasis on detail and not random multiple choice questions right at the very end .”

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Posted 5 years ago

Hi Philip, thank you for taking the time to leave us your review and feedback, we appreciate it a lot. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future users. Thank you again and we wish you all the best in the future. Kindest regards, Kaz (Customer Support, High Speed Training)

Posted 5 years ago

“Time is wasted milling over the definition of the long list of this that could abuse, when the simplest identifying phrase could be 'any one'”

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Posted 5 years ago

Hello Joseph, thank you for your feedback. I'm sorry to hear you found time was wasted milling over definitions! Our courses are very in depth and covers a lot of necessary definitions and topics in order to ensure that the learner has met the UK and EU legal requirements. We are always looking to improve our training and I have therefore passed on your feedback onto the relevant teams. If you need anything else, please don't hesitate to contact me directly. Kindest Regards! Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“Nothing much”

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Posted 5 years ago

“Last questions were confusing”

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Posted 5 years ago

Hi Patrick! Thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found some of the questions confusing. We're always looking to improve our services and if you could please let us know which questions in particular you found confusing, that would be really helpful for us, moving forward. If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Kaz (Customer Support, High Speed Training)

Posted 5 years ago

High Speed Training is rated 4.7 based on 28,909 reviews