High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,634 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,634 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received my certificate? 😕 Other than that it was a good test”

Helpful Report

Posted 5 years ago

Hello Jabari, Thank you for your review. I have emailed you directly with regards to your certificate. If you would like to discuss this further, please don’t hesitate to contact us directly on either 0333 006 7000 or email support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).

Posted 5 years ago

“I feel that you did not give any support for the idea of accepting behaviour and using this to build relationships and self esteem. This training gave the impression that you can and should change a child with autism to be more neurotical using outdated and sometimes damaging therapies. This type of training and support for teacher/parent , may be even more damaging. Please update your ideas and use a professional who really understands the need of the child and the teacher/parent to help improve your training.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review and feedback, we really appreciate your comments! We're always looking to improve our services and if you could please let us know the name of the course you have completed I will be able to pass your feedback onto our content team. If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“I can not go back after I have completed the course”

Helpful Report

Posted 5 years ago

Hello Nishiyama, Thank you for your review and feedback, we appreciate it a lot! Even after you have completed the course and passed the test, your login details will remain valid for 12 months so you can login again in the future if you need to refer back to the course material. To do this, simply log back in (with your login details) and click "Previous" in the modules until you've reached the pages that you want to review. I hope that helps but please feel free to contact our Support Team on 0333 006 7000 or support@highspeedtraining.co.uk if you want any further information. Thank you again! Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“Course is to long, it needs to be broken down into manageable size chunks, where you can take onboard the issues that you are trying to get across. It is a well known fact that humans can only take in information of this nature for about thirty minuets at a time max.”

Helpful Report

Posted 5 years ago

Hello Stuart, thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long. Our courses are very in depth and cover a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“The woman reading the course spoke two slow”

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Posted 5 years ago

“The content of the training was very good but it needed to be more interactive with different exercises to do to maintain interest.”

Helpful Report

Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you felt the course needed to be more interactive. We design our courses to be engaging and thorough, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again,Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“I believe that one of the Q & A in the Assessment was incorrect. The question asked "what does the LA do if a child is FOUND to be at significant risk of harm" [or similar]. This suggests that an investigation has already taken place, so the next step would be to apply for a court order. However, the "correct" answer was given has "make enquiries before deciding what to do next", which I would have thought would be the answer if the question had been "what does the LA do if a child is SUSPECTED [or REPORTED or CLAIMED, etc] to be at significant risk of harm".”

Helpful Report

Posted 5 years ago

Hello, Thank you for your feedback. I have passed on your comments to our content team for them to have a look into this for you. I have emailed you directly with their response. I hope this helps, If you need anything in the future at all, please don't hesitate to contact us directly. All the best, Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“The speed was too slow, even at 'high' speed. Why not give us all the text and allow us to read at our own (faster) pace?”

Helpful Report

Posted 5 years ago

Hello David, thank you for your review and feedback! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them, however we do appreciate some people absorb information faster than others! We are always looking to improve our training, so I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. All the best, Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“Far too 'wordy'”

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Posted 5 years ago

“Very long, & some of the questions did not reflect the answers clearly”

Helpful Report

Posted 5 years ago

Hello, thank you for your review! I'm sorry to hear you felt some of the questions did not reflect the answers clearly. If you could email us at support@highspeedtraining.co.uk with the questions and answers you are referring to I would be more than happy to pass this onto our Content Team who can have a look into this to see if there is anything we can look at changing for our future users. We really appreciate all kinds of customer feedback so we definitely be sure to look into this for you. If there is anything else we can help you with, please don't hesitate to contact us directly! Kind regards, Natasha (Customer Support, High Speed Training).

Posted 5 years ago

“information overload, I had to do the quiz twice and it gave me a mark on one but got it wrong with the same answer the next time”

Helpful Report

Posted 5 years ago

Hello Hayley, thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was an information overload! Our courses are very in depth and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! We're always looking to improve our services and if you could please let us know which questions these were that would be really helpful for us, moving forward so we can feed this back to the relevant team. Our e-mail address is support@highspeedtraining.co.uk. If you need anything else, please don't hesitate to contact me directly. Kindest Regards! Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“It wasn't a bad experience, the course didn't teach me anything I didn't already know and this was where the disappointment lay.”

Helpful Report

Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm really sorry to hear you haven't enjoyed your experience, we design all of our courses to be engaging and thorough, so I am sorry that you didn't feel this way throughout the course. We are always looking for ways to improve our courses so I will be sure to pass on your comments to the relevant team. If there is anything else we can help you with, please don't hesitate to contact us directly. Thanks again, Natasha (Customer Support, High Speed Training).

Posted 5 years ago

“Can't control the speed. MCQ assessment is not fit for purpose, the correct answers would be obvious even having not done the training. Just a tick box exercise.”

Helpful Report

Posted 5 years ago

Good afternoon, thank you for your review and feedback! I'm sorry to hear that you found the course to be too easy to pass. We design our courses to be engaging, thorough and challenging, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. There is a button within the course which will allow you to quicken the pace which may be useful to you in the future. Thanks again for your feedback, Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“Pages/text are very slow to load, and if you read faster than the speed they have dictated then it makes it a more arduous process than necessary! GDPR is a dry subject, so slowing it down did not help me absorb the info but dragged it out so I was less engaged than the ideal. Useful info but hard to present in an interesting way.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! Congratulations on completing your course! If you need anything in the future at all, please don't hesitate to contact us directly. All the best, Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“Seemed to take a while to run through it, especially whilst at your work station in the control room. although it was pretty straight forward to work with. Possibly would be better if you had a chance to give it your full attention.”

Helpful Report

Posted 5 years ago

Hello Alex, thank you for your review! I'm sorry to hear the course took a while to run through. Our courses course are very in depth and cover a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“I didn't click a bad experience. It was acceptable. Fulfilled the requirement. Could it be presented better yes. Very matter of fact and slow. Some of the questions in the assessment, felt they were asked in such a way to catch you out. Sometimes, with ambiguous options.”

Helpful Report

Posted 5 years ago

Hello Mark, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be matter of fact and slow. We design our courses to be engaging and thorough, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“Not a bad experience but did not contain very much detail”

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Posted 5 years ago

Hello Joanne, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you felt the course didn't contain enough detail. We design our courses to be engaging and thorough, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Lizzy (Customer Support, High Speed Training)

Posted 5 years ago

“slides took far to long to cycle through. nobody reads that slowly”

Helpful Report

Posted 5 years ago

Hello Daniel, Thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! I hope that the knowledge you gained will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“Please review your dubious question regarding where sprayed asbestos was used. It was predominantly used as fire protective coatings to structural steel and concrete surfaces Your options of possible answers were at best poor”

Helpful Report

Posted 5 years ago

Hello Steve, Thank you for your feedback. I have passed on your comments to our content team for them to have a look into this for you. I have emailed you directly with their response. I hope this helps, if you would like to discuss this further, please don’t hesitate to contact us directly on either 0333 006 7000 or email support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).

Posted 5 years ago

“Training was put across in an informative way but was very short , not very challenging and not worth £30”

Helpful Report

Posted 5 years ago

Hello Lisa, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be too short and not very challenging. We design our courses to be engaging, thorough and challenging, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 5 years ago

High Speed Training is rated 4.7 based on 28,634 reviews