High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,895 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,895 reviews

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Delivery Methods	Postal Service
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Communication Channels	Email, Telephone

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and I enjoyed listening to the person talking through it and very helpful to know lots more about safeguarding”

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Posted 5 years ago

“Illegal electrical lead? Should have each socket with individual switch!”

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Posted 5 years ago

“It was helpful on a basic levbel”

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Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be too basic. We design our courses to be engaging and thorough, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“very repetitive takes a long time to get through”

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Posted 5 years ago

“fine easy to access”

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Posted 5 years ago

“Excellent Audio (Customizable feature 10/10) There should be more tests on each module to keep learner engaged. Too much information in one module.”

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Posted 5 years ago

Hello Dorcas, thank you for your review and feedback, we really appreciate your comments! I'm pleased that you liked the audio however I have passed on your feedback regarding the tests and there being too much information onto the relevant teams ready for the next version of the course. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“I felt at times the questions were misleading”

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Posted 5 years ago

Hello Sheila, thank you for your review! I'm sorry to hear you felt the questions within the course were misleading, that is definitely not our intention. I will be sure to feed your comments back to the relevant team though, if there is something we can do to improve our courses we definitely will try! If there is anything else we can help you with, please don't hesitate to contact us. Thank you again! Kindest regards, Natasha (Customer Support, High Speed Training).

Posted 5 years ago

“it was good as a refresh course but not for someone does is new to this area. Some information was actually out of date. one of the assessment questions asked what is the Personal tax free allowance and the answer should be £12500. However the options was not there. Instead it was £11850 which is not currently the case.”

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Posted 5 years ago

Hello, thank you for your review and feedback. I'm sorry to hear you found some of the information to be out of date. I have passed in your comments onto our content team who have seen the error in the final assessment. They have updated the assessment and would like to thank you for bringing this to our attention. If you need anything else, please don't hesitate to contact us directly. All the best! Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“Course is well presented but you may want to make an adjustment to the assessment at the end for candidates to confirm their answer before final submission on each question. Unfortunately I miss clicked one answer and only realised when it came back as incorrect. I'm sure I wasn't the first nor the last to do this. Thanks”

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Posted 5 years ago

Hello, thank you for your review and feedback. It's great to hear you enjoyed the course and found this to be well presented, however I'm sorry to hear you has some troubles with the final assessment. Our final assessment does allow you to select an answer and check this before clicking the submit button. If you could provide us some more information surrounding your suggestion, this would be really helpful for us going forward! If you could please contact our Support Team, that would be really helpful: support@highspeedtraining.co.uk / 0333 006 7000. We're here Monday through Friday, 9am - 5pm. All the best, Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“The course content was brilliant. The frustrating part for me was that the information was coming on the screen at a slower pace would have liked it if I could move through the course a bit faster”

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Posted 5 years ago

Hello Toobah, thank you for your review and feedback! It's great to hear you enjoyed the course and found this brilliant, however I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! If I can help with anything else, please don't hesitate to contact me directly. Kindest Regards! Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“it was acceptable.I would have liked it if there would be detailed explination of small things who is getting into food industry.”

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Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course needed to be more detailed on the small things. We design our courses to be thorough, in depth and very detailed, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“Time consuming. I think always a real benefit in treating knowledge before training. If knowledge passes assessment, then no need for training.”

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Posted 5 years ago

Hello Andrew, thank you for your review and feedback! I am sorry to hear you felt the course was time consuming. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! The course can be stopped and started at any time and doesn't have to be completed in one sitting. There is also a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! I have passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“Enjoyed the course. The Assessment pass mark should be 85%, to expect 95% is ludicrous!”

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Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! The course you undertook consists of 20 multiple choice questions and has a pass mark of of 90%. I'm sure you can appreciate the legal responsibility we have as a training provider to ensure that our learners taking the course have understood the information provided to them. However we are always looking to improve our courses so I will pass your feedback onto the relevant teams. If you need anything else, please don't hesitate to contact me directly. Kindest Regards! Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“very basic, i'm undergoing an SMSTS course, i had hoped this would improve my chances but i think it would be better to read the CDM 2015 regulations, i think £22 not well spent as other sites give an more in-depth view with more 'checkable' questions/answears. Too basic for me whilst sitting an intensive course”

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Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be very basic. We try and design our courses to be engaging and thorough, but we are always looking to improve! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Natasha (Customer Support, High Speed Training).

Posted 5 years ago

“23 modules was a lot to endure in a single day, as time is off essence had to finish in a day. the test some of the questions are put across poorly in an attempt to misdirect you to the incorrect answer, h&S tests shouldn't be to trip people up there should be a definitive answer, one of the poorest H&S Level 3 test I have had to do in all honesty.”

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Posted 5 years ago

Hello Kieran, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long and that you didn't enjoy it, that is not the type of feedback we hope to get. The Level 3 Health and Safety in the Workplace course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements and as it is a Level 3 course there is even more topics to cover. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! With regards to the questions it would be really useful to know which questions you feel are worded in a way to misdirect the learner, I would love to bring this to the attention of our content team. I understand you are probably very busy but if you are happy to and have the time please can you email me to confirm which questions these were and I will have this looked into straight away to see if we can improve the course. Our email address is support@highspeedtraining.co.uk'. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“The learning experience is smooth and easy to follow.”

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Posted 5 years ago

“Good information would be good to be able to reference it all afterwards when assessing.”

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Posted 5 years ago

“It was easy to use and follow, and the certificate was easy to download.”

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Posted 5 years ago

“Rather slow presentation, and no need for it to take so long. Could be condensed into 45 mins.”

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Posted 5 years ago

Hello, thank you for your review and feedback! I'm sorry to hear you felt the course was slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! If there is anything else we can help you with, please don't hesitate to contact us. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 5 years ago

“Shouldn't need to listen to all the modules to pass the course. Over 30 years in construction and had to endure absolute boredom to pass the test.”

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Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! The Asbestos Awareness course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course, however I will pass on your feedback to the relevant teams to see if anything can be done for future users! If you need anything else, please don't hesitate to contact us directly. All the best! Ellie (Customer Support, High Speed Training)

Posted 5 years ago

High Speed Training is rated 4.7 based on 28,895 reviews