High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,634 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,634 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

Write Your review

Tell us how High Speed Training made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Time consuming. I think always a real benefit in treating knowledge before training. If knowledge passes assessment, then no need for training.”

Helpful Report

Posted 5 years ago

Hello Andrew, thank you for your review and feedback! I am sorry to hear you felt the course was time consuming. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! The course can be stopped and started at any time and doesn't have to be completed in one sitting. There is also a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! I have passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“Enjoyed the course. The Assessment pass mark should be 85%, to expect 95% is ludicrous!”

Helpful Report

Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! The course you undertook consists of 20 multiple choice questions and has a pass mark of of 90%. I'm sure you can appreciate the legal responsibility we have as a training provider to ensure that our learners taking the course have understood the information provided to them. However we are always looking to improve our courses so I will pass your feedback onto the relevant teams. If you need anything else, please don't hesitate to contact me directly. Kindest Regards! Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“very basic, i'm undergoing an SMSTS course, i had hoped this would improve my chances but i think it would be better to read the CDM 2015 regulations, i think £22 not well spent as other sites give an more in-depth view with more 'checkable' questions/answears. Too basic for me whilst sitting an intensive course”

Helpful Report

Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be very basic. We try and design our courses to be engaging and thorough, but we are always looking to improve! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Natasha (Customer Support, High Speed Training).

Posted 5 years ago

“23 modules was a lot to endure in a single day, as time is off essence had to finish in a day. the test some of the questions are put across poorly in an attempt to misdirect you to the incorrect answer, h&S tests shouldn't be to trip people up there should be a definitive answer, one of the poorest H&S Level 3 test I have had to do in all honesty.”

Helpful Report

Posted 5 years ago

Hello Kieran, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long and that you didn't enjoy it, that is not the type of feedback we hope to get. The Level 3 Health and Safety in the Workplace course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements and as it is a Level 3 course there is even more topics to cover. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! With regards to the questions it would be really useful to know which questions you feel are worded in a way to misdirect the learner, I would love to bring this to the attention of our content team. I understand you are probably very busy but if you are happy to and have the time please can you email me to confirm which questions these were and I will have this looked into straight away to see if we can improve the course. Our email address is support@highspeedtraining.co.uk'. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“The learning experience is smooth and easy to follow.”

Helpful Report

Posted 5 years ago

“Good information would be good to be able to reference it all afterwards when assessing.”

Helpful Report

Posted 5 years ago

“It was easy to use and follow, and the certificate was easy to download.”

Helpful Report

Posted 5 years ago

“Rather slow presentation, and no need for it to take so long. Could be condensed into 45 mins.”

Helpful Report

Posted 5 years ago

Hello, thank you for your review and feedback! I'm sorry to hear you felt the course was slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! If there is anything else we can help you with, please don't hesitate to contact us. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 5 years ago

“Shouldn't need to listen to all the modules to pass the course. Over 30 years in construction and had to endure absolute boredom to pass the test.”

Helpful Report

Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! The Asbestos Awareness course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course, however I will pass on your feedback to the relevant teams to see if anything can be done for future users! If you need anything else, please don't hesitate to contact us directly. All the best! Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“Good but could be clearer on answers”

Helpful Report

Posted 5 years ago

Hi Luke, thank you for your review and feedback! We really appreciate all forms of feedback, so I've passed your comments onto the appropriate team to look into. I hope you enjoyed the course, and if you need anything further, please don’t hesitate to get in touch directly. Thanks again! Kaz (Customer Support, High Speed Training)

Posted 5 years ago

“the programme worked as intended”

Helpful Report

Posted 5 years ago

“it was nice and user friendly”

Helpful Report

Posted 5 years ago

Hello Owain, I hope you are well, and thank you for your review and feedback. It's great to hear you enjoyed the course and found it was nice and user friendly, however I'm sorry to hear you did not like the assessment questions! While having asbestos removed by a contractor is an appropriate action in many cases, it's not always necessarily the first one. Perhaps on a building site where old structures are being demolished that would be a good first action, but a duty holder carrying out a risk assessment in a building currently being occupied, for example a school or an office, may identify the location of asbestos but it is actually safer to leave it undisturbed and there is no immediate need to remove it which is why we would advise always checking the risk assessment and going from there. The term friability is used to describe the tendency that a solid material has to break into smaller pieces and release fibers when it is rubbed, touched, knocked and so forth. Materials that are high friability have a greater tendency to release these fibers when disturbed, which means they pose a greater risk to peoples health which is why we have used this term. We are soon to review this course with our specialist so we will be keeping all the feedback we've had from customers in mind including this one in the future! I hope this helps, but should you need anything else, please don't hesitate to contact us directly. All the best! Ellie (Customer Support, High Speed Training)

Posted 5 years ago

“the course was good”

Helpful Report

Posted 5 years ago

Hello Christopher, thank you so much for your review and kind words! I was just wondering if you are happy to possibly revise your star rating as 3 Stars, or less, is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day. Ellie (Customer Support, High Speed Training).

Posted 5 years ago

“good and great”

Helpful Report

Posted 5 years ago

“It is indepth but I personally prefer in class training.”

Helpful Report

Posted 5 years ago

Hello Martin, Thank you for your review! I’m glad that you found the course in depth however I am sorry to hear that you still prefer in class training. I hope that the knowledge you gained will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“reasonable”

Helpful Report

Posted 5 years ago

“strongly disagree with one answer to one of your questions. dont tell me you cant get stuff in your eye!”

Helpful Report

Posted 5 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you strongly disagree with one of the answers to one of our questions. We're always looking to improve our services and if you could please let us know which question this was, that would be really helpful for us, moving forward. If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Ellie (Customer Support, High Speed Training).

Posted 5 years ago

“So slow. Kept freezing on the test.”

Helpful Report

Posted 5 years ago

Hello Josie, Thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! I'm also really sorry to hear that you had an issue with it freezing, it could potentially be an issue with your browser. I might be worth clearing your cache within your settings as this can sometimes needs to be cleared to refresh the browser. If you log in again at any point and have the same issue please contact us directly and we will be happy to assist. I hope that the knowledge you gained will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 5 years ago

“It was fine.”

Helpful Report

Posted 5 years ago

“Very easy to follow”

Helpful Report

Posted 5 years ago

Hello Sandra, thank you so much for your review and kind words! I was just wondering if you are happy to possibly revise your star rating as 3 Stars, or less, is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day! Kind Regards, Ellie (Customer Support, High Speed Training).

Posted 5 years ago

High Speed Training is rated 4.7 based on 28,634 reviews